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The Swedes, on the other hand, have coined the expression “Management by Perkele” to describe more direct, plain-spoken and sometimes hierarchical Finnish working culture.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"So, how will we tackle the differences so that the Swedish Digital Engineers will find their place at Nitor?","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Reading code is easier than reading culture","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"For Nitor’s Digital Engineers, solving logical and technical challenges is bread and butter. We trust our talent and expertise so that we even promise a lifetime guarantee for our code. Still, we have been able to create a unique and flourishing culture, which is quite an achievement for a digital engineering company.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"We build critical and highly complex systems for our clients and yet we have to admit that culture is always way more complex and complicated than any software or service we build. Understanding culture and all of its nuances is one of our passions as a company.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Building internal culture in Sweden began quite organically in 2017. The first team that moved from Finland to Sweden had known each other and worked together at Nitor for years. Now, we are starting to welcome more digital engineers to Nitor in Sweden and this is when our culture will be properly tested.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The first steps towards shared culture","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Homely Office","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In Sweden, we have our office in Slussen above the Fotografiska museum, overlooking the harbor and the old town. 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Kestävän digitaalisen kehityksen asialla oleva ohjelmistoyritys on myös sijoittunut Euroopan parhaiden työpaikkojen joukkoon jokaisella kerralla.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Jo yritystä perustettaessa päätimme pitää mahdollisimman hyvää huolta työntekijöistämme ja asiakkaistamme. Menestyksemme perustuu yksinkertaisuudessaan tämän periaatteen luomaan hyvän kehään: työntekijöillämme on puitteet kehittyä ja asiakkaamme saavat parasta mahdollista palvelua. 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Yritys avasi toimiston Tukholmaan puolitoista vuotta sitten ja kasvattaa uusien asiakkuuksien myötä jalansijaansa Ruotsissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Palveluillemme on kysyntää lahden molemmin puolin, mutta haluamme kasvaa vain sitä tahtia, kun onnistumme löytämään parhaita mahdollisia työntekijöitä. Uskon, että Nitorin arvot – yhtenäisyys, ketteryys, tehokkuus, pragmaattisuus ja intohimo – resonoivat digitaalisten palveluiden parissa toimivien kesken kaikkialla. 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Ketterää henkilöstöjohtamista sekä toteutetaan että koulutetaan muille. Nitorin valmentajat auttavat yrityksiä ketterän toimintakulttuurin luomisessa järjestämällä esimerkiksi koulutuksia, joiden avulla organisaatiot voivat toimia tehokkaammin nopeissa muutostilanteissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorissa ei ole perinteistä keskijohtoa, vaan jokaisella työntekijällä on tukenaan tasavertainen Kamu, oma valmentaja, jonka kanssa voi luottamuksellisesti keskustella henkilökohtaisista tavoitteistaan tai huolistaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"th31tW2Zhd6M03wCR1SlE3","type":"Asset","createdAt":"2020-11-27T16:56:56.881Z","updatedAt":"2020-11-27T16:56:56.881Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_3.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/th31tW2Zhd6M03wCR1SlE3/c99dba3df6334af5ae734e35dded3b53/Nitor_GPTW_2019_3.JPG","details":{"size":1480888,"image":{"width":3024,"height":4032}},"fileName":"Nitor_GPTW_2019_3.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vuonna 2018 Nitorin liikevaihto kasvoi edellisvuodesta 18,2 % yltäen 25 miljoonaan euroon. 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Edellinen toimitusjohtaja Matti Vilmi jatkaa yrityksessä Senior Advisor -roolissa, johon kuuluu Nitorin tulevan sukupolven johdon valmentaminen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Digitaalisen insinööritoimiston johdossa tapahtuu muutos, kun sen hallituksen puheenjohtaja ja yksi perustajista ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Olli Auvinen","nodeType":"text"},{"data":{},"marks":[],"value":" siirtyy toimitusjohtajaksi. Nitor on kasvanut viime vuosina vakaasti, ja sen liikevaihto oli noin 29 miljoonaa euroa vuonna 2019. Niin asiakas- kuin henkilöstötyytyväisyysmittauksissa menestynyt Nitor työllistää yli 200 digitaalista insinööriä Suomessa ja Ruotsissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Elämme poikkeuksellisia aikoja ja nyt, jos koskaan tekemämme kestävän digitaalisen kehityksen merkitys kasvaa. Nitor on 2020-luvulle tultaessa vahvempi ja monimuotoisempi kuin koskaan aiemmin. Olemme ylpeitä siitä, että olemme tärkeässä asemassa mukana varmistamassa digitaalisten palveluiden jatkuvuutta yhteiskunnassamme”, Olli Auvinen sanoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Olli Auvinen on yksi Nitorin perustajista ja toimi ennen toimitusjohtajaksi siirtymistä operatiivisena johtajana. Yrityksen perustamisesta lähtien Nitorin johtotehtävissä toimineella Olli Auvisella (DI, KTM) on yli 20 vuoden kokemus ohjelmistoalalta. Ennen Nitoria Auvinen työskenteli ohjelmistoyritys First Hopissa kansainvälisten teleoperaattoreiden kanssa ja ennen sitä Finnairilla asiantuntijatehtävissä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorin perustamisesta vuonna 2007 lähtien toimitusjohtajana toiminut ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Matti Vilmi","nodeType":"text"},{"data":{},"marks":[],"value":" jatkaa yrityksessä Senior Advisor -roolissa, johon kuuluu Nitorin tulevan sukupolven johdon valmentaminen. Hän on myös uuden toimitusjohtajan varahenkilö koronaviruksesta seuranneen poikkeustilanteen aikana.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Haluan kiittää digitaalisia insinöörejämme Nitorin huikeasta menestyksestä ja toivotan Ollille lämpimästi onnea uuteen tehtävään. Odotan innolla uuden roolini tuomia mahdollisuuksia Nitorin johtamisen ja kulttuurin kehittämisessä\", sanoo Matti Vilmi.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Helsingissä ja Tukholmassa toimiva Nitor on viime vuosina kehittänyt palveluitaan, ja ohjelmistokehityksen ohella yhä useampi asiakkaamme hyödyntää esimerkiksi Nitorin designin ja data-analytiikan palveluita liiketoiminnassaan. Nitor on investoinut myös kasvaneeseen asiakastarpeeseen laajentamalla jatkuvia palveluitaan ja käynnistämällä ympärivuorokautisen DevOps-palvelun. Verkkovalmennukselle ja -koulutuksille on myös kysyntää, kun organisaatioiden resilienssiä koetellaan poikkeusoloissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Murroksessa johtaminen, työkulttuuri ja liiketoiminnan kehitys hyötyvät resilientistä ajattelusta. Pystymme sen avulla varmistamaan asiakkaillemme ja työntekijöillemme parhaan mahdollisen tuen sekä varautumaan yllättäviinkin muutoksiin. Uskon, että luomme jatkossakin digitaalisia menestystarinoita rakentamalla yhdessä ratkaisuja, jotka mukautuvat ja joustavat asiakkaiden tai markkinoiden tarpeiden kehittyessä“, Olli Auvinen sanoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Lisätietoa","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"Olli Auvinen\nChief Executive Officer\n+358 (0)40 509 6248","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Kuva: Kimmo Metsäranta","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"olli-auvisesta-nitorin-uusi-toimitusjohtaja","publishDate":"2020-04-07","showRelatedArticles":true}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"Xo8Uf8R8O15uYJLax4Pre5","type":"Entry","createdAt":"2020-12-08T07:30:38.715Z","updatedAt":"2020-12-08T07:30:38.715Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Digitaalinen insinööritoimisto Nitor on Suomen paras työpaikka","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"SX2ZEHXHKz0m02CebFx1r3","type":"Asset","createdAt":"2020-11-27T16:56:35.621Z","updatedAt":"2020-11-27T16:56:35.621Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"GPtW-Nitor-2018-official.jpg","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/SX2ZEHXHKz0m02CebFx1r3/5b8dcda33c052178faab5dc8cab7e667/GPtW-Nitor-2018-official.jpg","details":{"size":1558494,"image":{"width":1851,"height":1041}},"fileName":"GPtW-Nitor-2018-official.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Digitaalinen insinööritoimisto Nitor on valittu Suomen parhaaksi työpaikaksi 2018. Great Place to Work -tutkimukseen osallistui kaikkiaan 156 organisaatiota, joissa työskentelee noin 50 000 työntekijää. Neljättä kertaa tutkimukseen osallistunut Nitor kohotti sijoitustaan viime vuoden hopeasijasta. Nitor palkittiin viime vuonna Euroopan neljänneksi parhaana työpaikkana.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Nyt se on virallista, Nitor on Suomen paras työpaikka 2018! Vuonna 2007 perustettu Digitaalinen insinööritoimisto osallistui Great Place to Work -organisaation järjestämään Suomen parhaat työpaikat -tutkimukseen neljättä kertaa. Kestävän digitaalisen kehityksen asialla oleva ohjelmistoyritys on sijoittunut Suomen ja Euroopan parhaiden työpaikkojen joukkoon jokaisella kerralla.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"”Olemme erittäin ylpeitä tästä tunnustuksesta ja nousujohteisesta matkastamme Suomen parhaat työpaikat -tutkimuksessa. Elämme nyt Digitaalisen insinööritoimistomme kymmenvuotisen historian mielenkiintoisinta aikaa: liiketoimintamme on kasvanut merkittävästi, olemme saavuttaneet uusia markkinoita ja palvelumme ovat monimuotoisempia kuin koskaan. Taloudellista kehitystä tärkeämpää on kuitenkin työntekijöidemme tyytyväisyys, sillä juuri he ovat mahdollistaneet Nitorin menestyksen”, Nitorin toimitusjohtaja Matti Vilmi kertoo .","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Vuonna 2017 Nitorin liikevaihto kasvoi 49 % edellisvuodesta yltäen 21,1 miljoonaan euroon. Syksyllä 2017 yritys kansainvälistyi ja perusti maayhtiön Ruotsiin avaamalla toimiston Tukholmaan. Kuluneen vuoden aikana Nitor on myös laajentanut palveluitaan esimerkiksi datan, tekoälyn ja palvelumuotoilun alueilla. Vaikka kasvu jatkuu kaikilla mittareilla, kokeileva kulttuuri ja henkilöstön itseohjautuvuus ovat jatkossakin organisaation ytimessä.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Nitorilla työskentelee liki 120 Digitaalista insinööriä, kaikki alansa huippuammattilaisia. Joukkoon mahtuu niin koodareita, designereita, arkkitehteja kuin Lean-Agile -valmentajiakin. Hierarkian sijaan Nitor tähtää avoimuuteen ja tasavertaisuuteen, eikä talossa ole perinteisiä johtajia. Tukenaan jokaisella nitorilaisella on tasavertainen “Kamu”, jonka kanssa voi luottamuksellisesti keskustella henkilökohtaisista tavoitteistaan tai huolistaan. Myös kulttuuria kehitetään yhdessä: esimerkiksi Nitorin uudet toimitilat on pyritty suunnittelemaan kaikkien toiveita kuunnellen.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"“Uskomme osallistavaan johtamiseen: hierarkian sijaan Nitorilla kannustetaan avoimeen keskustelu- ja päätöksentekokulttuuriin. Meistä parhaat tulokset syntyvät hajauttamalla päätöksentekoa niille, joilla on paras asiantuntemus ja halu osallistua ”, Vilmi sanoo.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kun työ koetaan mielekkääksi, osaaminen kehittyy ja yritys menestyy. Esimerkiksi joka toinen viikko järjestettävä DevDay toimii tilana kokeilla ja oppia uusia teknologioita tai käytäntöjä. Kukin nitorilainen voi myös käyttää 10 % työajastaan niin sanottuun laatuaikaan, kuten vaikkapa omien projektien edistämiseen tai opiskeluun.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"“Kulttuuriimme kuuluu jatkuva kehittäminen. Tämä näkyy kaikessa tekemisessämme. On hienoa, miten aktiivisesti ihmiset ovat mukana yhteisten asioiden parantamisessa”, Nitorin toimitusjohtaja Matti Vilmi kertoo.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tietoa Great Place to Work 2018 -tutkimuksesta: ","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"http://www.greatplacetowork.fi/","marks":[],"data":{}}],"data":{"uri":"http://www.greatplacetowork.fi/"}},{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}}]},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"digitaalinen-insinooritoimisto-nitor-suomen-paras-tyopaikka","publishDate":"2018-02-16","showRelatedArticles":true}}]}}],"metaDescription":"Me nitorilaiset kirjoitamme yhdessä asiakkaidemme kanssa digitaalisia menestystarinoita. Rakennamme parempaa digitaalista maailmaa, jonka ratkaisut ja työyhteisöt ovat kestävällä pohjalla. Emme koodaa koneita, vaan ihmisiä varten. \n\nLuomme liiketoimintaa, joka elää maailman muutosten mukana. Siksi työmme kestää sekä nykyiset että tulevat haasteensa. 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Palvelukartta on suunniteltu ja toteutettu saavutettavuus ensin periaatteella. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Relevantilla esteettömyystiedolla asiointi helpottuu\n","nodeType":"text"},{"data":{},"marks":[],"value":"Käyttäjä voi valita Palvelukartasta hänelle sopivat esteettömyysasetukset, jolloin toimipisteet tarjoavat ensisijaisesti käyttäjälle relevanttia esteettömyystietoa. Jos esteettömyysasetukseksi valitaan esimerkiksi rollaattorilla liikkuminen, näyttää haettu toimipistesivu ohjeet rollaattorilla sinne kulkemiseksi ja varoittaa samalla mahdollisista esteistä. Asetuksia löytyy esimerkiksi kuulolaitteen käyttäjille, näkövammaisille ja liikuntarajoitteisille.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text2":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Palveluita löytyy koko pääkaupunkiseudulta\n","nodeType":"text"},{"data":{},"marks":[],"value":"Pääkaupunkiseudun Palvelukarttaa voi myös rajata tiettyyn kaupunkiin: Espoo, Helsinki, Kauniainen, Vantaa. Kun valitset jonkin kaupungin, hakutulokset kohdistuvat ainoastaan tämän kaupungin tietoihin. Jos et ole valinnut yhtäkään kaupunkia, haku kohdistuu kaikkiin kaupunkeihin.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Käyttöliittymäsuunnittelu vastaamaan erilaisiin tarpeisiin\n","nodeType":"text"},{"data":{},"marks":[],"value":"Toimipisteen tietojen esittämisen käyttöliittymäratkaisun kanssa oli tasapainoiltava kolmen pääkäyttötapauksen välillä. Ruudunlukijaa käyttävälle sivun elementtien tulee olla selkeässä järjestyksessä, eikä sivulla saa olla yllättäviä dynaamisia tai interaktiivisia elementtejä. Näkeville tietoa ei saisi olla ruudulla liikaa kerralla, mutta navigointi ei saisi edellyttää useita klikkauksia. Lisäksi sivun rakenteen tulisi olla helppo hahmottaa, eikä käyttöliittymässä saa käyttää monimutkaista tai monitulkintaista kieltä. Eri ratkaisuista piirrettiin prototyypit, jotka validoitiin parhaimmiksi yhdessä saavutettavuusasiantuntijoiden kanssa. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"28gtDiuLA1ZS4LWmlJ3cIj","type":"Entry","createdAt":"2020-12-18T08:25:20.077Z","updatedAt":"2020-12-18T08:25:20.077Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"imageBlock"}},"locale":"fi-FI"},"fields":{"name":"Palvelukartta swimming pool","image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"285hhs4z7jt3H5yCuFyKnA","type":"Asset","createdAt":"2020-12-18T08:25:06.836Z","updatedAt":"2020-12-18T08:25:06.836Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Woman swimming in a pool","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/285hhs4z7jt3H5yCuFyKnA/38507de3bfcd9273d48eaa0a7cabba69/_Z9A4457.jpg","details":{"size":15108935,"image":{"width":5760,"height":3839}},"fileName":"_Z9A4457.jpg","contentType":"image/jpeg"}}}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"43yFt4s2azHC48xzW1uwG7","type":"Entry","createdAt":"2020-12-17T13:08:53.983Z","updatedAt":"2021-01-28T13:21:49.451Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"twoColumnTextBlock"}},"locale":"fi-FI"},"fields":{"name":"Palvelukartta Aleksin Quote","text1":{"nodeType":"document","data":{},"content":[{"nodeType":"blockquote","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Saavutettavuuden ylläpitäminen vaatii aktiivista huomioimista kehityksessä ja jatkuvaa testausta. Kun saavutettavuus otetaan aktiiviseksi osaksi kehitystä, pysyy tiimin päämäärä yhtenäisenä ja yksittäisten toimintojen kehittäminen on tehokasta.","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Aleksi Peiponen","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", kehittäjä, Palvelukartta  ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}}]}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"15bqwYijwdd3PmytFaDl7Z","type":"Entry","createdAt":"2020-12-18T08:20:19.824Z","updatedAt":"2020-12-18T08:20:19.824Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"imageBlock"}},"locale":"fi-FI"},"fields":{"name":"Palvelukartta Doctor","image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5bKJ1dzyIyZB9oyiwO5lZH","type":"Asset","createdAt":"2020-12-18T08:20:14.819Z","updatedAt":"2020-12-18T08:20:14.819Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Doctor with a patient","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/5bKJ1dzyIyZB9oyiwO5lZH/cb7d71a184b84f2d0cbe48ad62f97650/_Z9A1064.jpg","details":{"size":12041754,"image":{"width":5760,"height":3840}},"fileName":"_Z9A1064.jpg","contentType":"image/jpeg"}}}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"50zINcI2XRE1p1lXeVIAVV","type":"Entry","createdAt":"2020-12-17T11:02:32.439Z","updatedAt":"2020-12-17T13:12:22.974Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"imageAndTextBlock"}},"locale":"fi-FI"},"fields":{"name":"Palvelukartta process","title":"Monialaisella yhteistyöllä maaliin","text":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Yhteistyö","marks":[],"data":{}},{"nodeType":"text","value":" ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"saavutettavuusasiantuntijoiden kanssa alkoi jo 2015, kun Palvelukarttaa kehitettiin vastaamaan ”Esteettömyys huomioitu” -leiman vaatimuksia yhdessä Näkövammaisten liiton omistaman Annanpuran Oyn kanssa. Nykyään Palvelukartan saavutettavuusasiantuntijoina toimii Siteimproven Tero Pesonen.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Digitaalisia palveluita suunniteltaessa jokainen päätös palautuu lopulta suunniteltavan palvelun painotuksiin. Halutaanko esimerkiksi kokemus rakentaa ruudunlukijan käytön ympärille, vai riittääkö ruudunlukijan tekninen tukeminen ","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"WCAG-standardin","marks":[{"type":"underline"}],"data":{}}],"data":{"uri":"https://www.w3.org/TR/WCAG21/"}},{"nodeType":"text","value":" mukaisesti? Palvelukarttaa suunnitellaan saavutettavuus ensin -periaatteella, jolloin käyttökokemus on mahdollisimman vaivaton sen erilaisille käyttäjäkunnille. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Helsingin kaupunki tekee myös yhteistyötä muiden kunnallisten toimijoiden kanssa. Esimerkiksi Turun kaupunki on kehittänyt omaan Palvelukarttaansa suurikontrastisen karttapohjan, mitä myös Pääkaupunkiseudun Palvelukartta hyödyntää.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Lisätietoa","marks":[{"type":"bold"}],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Mirjam Heikkinen\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Projektipäällikkö\nHelsingin kaupunki\n","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"mirjam.heikkinen@hel.fi","marks":[],"data":{}}],"data":{"uri":"mailto:mirjam.heikkinen@hel.fi"}},{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Henna Niemi\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Projektipäällikkö\nHelsingin kaupunki\n","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"henna.niemi@hel.fi","marks":[],"data":{}}],"data":{"uri":"mailto:henna.niemi@hel.fi"}},{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}}]}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"PzG2RKepIhkzc17B0GLiC","type":"Entry","createdAt":"2020-08-18T13:58:47.782Z","updatedAt":"2020-12-17T20:24:54.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"cta"}},"locale":"fi-FI"},"fields":{"name":"Sales CTA JuhaL","title":"Rakenna kestävää digitaalista kehitystä yrityksen kaikilla alueilla","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Näe vaihtoehdot, mukaudu ja tartu tilaisuuksiin. 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Polariksen myötä järjestelmän tilan läpinäkyvyys ja ylläpidettävyys paranivat huomattavasti samalla kun käyttökustannukset laskivat. Nitor toimi Finnairin strategisena kumppanina uuden järjestelmän suunnittelussa, toteutuksessa, käyttöönotossa ja hallinnassa.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Merkittäviä säästöjä modernin järjestelmän avulla\n","nodeType":"text"},{"data":{},"marks":[],"value":"Polaris on Finnairin uusi operatiivinen lentotietojärjestelmä, joka hyödyntää ja jakaa lentotietoihin liittyvää dataa organisaation sisällä sekä ulkoisten toimijoiden kanssa. Polaris korvaa vaiheittain aiemman vuosia käytössä olleen järjestelmän. Uudella serverless-ratkaisulla saavutetaan merkittäviä kustannussäästöjä ja mahdollistetaan skaalautuvuus sekä joustava jatkokehitys. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Moderni teknologia mahdollistaa helpon ylläpidon\n","nodeType":"text"},{"data":{},"marks":[],"value":"Uusi relevanteilla teknologioilla toteutettu ratkaisu mahdollistaa järjestelmän ylläpidon Finnairin oman tiimin toimesta. Myös läpinäkyvyys järjestelmän tilaan on selvästi aiempaa parempi. Nitor toimi Finnairin strategisena kumppanina uuden järjestelmän suunnittelussa, toteutuksessa ja käyttöönotossa. Finnairin oma kehitystiimi oli mukana projektin toteuttamisvaiheessa sujuvan tiedonsiirron varmistamiseksi.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Polaris yhdistää lentotietoon liittyvät järjestelmät\n","nodeType":"text"},{"data":{},"marks":[],"value":"Polaris toimii eri lentotietoon liittyvien järjestelmien keskipisteenä. Se kerää informaatiota useista eri järjestelmistä ja välittää sitä eteenpäin yhdenmukaisessa muodossa. Lentoliikenteessä näitä järjestelmiä on lukuisia. Esimerkiksi lentojen aikataulut ja niiden operointiin liittyvät arviot ja toteumat ovat tietoa, jota hyödynnetään laajasti eri palveluissa. Polaris kerää yhdenmukaiseen näkymään tiedon esimerkiksi siitä, milloin lentokone laskeutui kiitoradalle ja julkaisee sen eteenpäin rajapintojen kautta muiden sovellusten hyödynnettäväksi.\n\n","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Polariksen välittämää tietoa hyödynnetään lukuisissa toiminnoissa\n","nodeType":"text"},{"data":{},"marks":[],"value":"Polaris on laajassa käytössä ja sitä hyödyntävät kaikki lentotietoja tarvitsevat toiminnot Finnairilla. Sisäisten järjestelmien lisäksi Polarista hyödyntävät Finnairin kumppaniosapuolet, kuten lentokenttäoperaattorit. Polariksen välittämät tiedot ovat käytössä Finnairin monissa omissa sisäisissä toiminnoissa, kuten operaatio-, asiakaspalvelu-, crew-, catering - ja cargo-järjestelmissä. Polaris tuottaa myös asiakasrajapintaan tietoa muun muassa Finnair.com -verkkosivuille, poikkeustilaviestintään sekä CRM-järjestelmien käyttöön. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"Kuvat: Finnair","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"sidePanelTitle":"Finnairin uusi lentotietojärjestelmä","sidePanelCustomer":"Finnair","sidePanelImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5xgDwmQraNzE0I6yB0gKAr","type":"Asset","createdAt":"2020-12-17T09:05:26.218Z","updatedAt":"2020-12-17T10:58:02.391Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"locale":"fi-FI"},"fields":{"title":"Finnair Emblem","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/5xgDwmQraNzE0I6yB0gKAr/79cf28ce75a1ecaa9f78da9e204ed2a7/Finnair-Emblem.png","details":{"size":19901,"image":{"width":480,"height":480}},"fileName":"Finnair-Emblem.png","contentType":"image/png"}}},"sidePanelText":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Haaste ","nodeType":"text"},{"data":{},"marks":[],"value":"Miten modernisoida tuotantokriittinen hubi-järjestelmä siten, että siirtymä uuteen järjestelmään onnistuu saumattomasti tuotannon keskeytymättä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Tulokset ","nodeType":"text"},{"data":{},"marks":[],"value":"Uuden järjestelmän ansiosta kustannustehokkuus, järjestelmän tilan seuranta ja ylläpidettävyys paranivat merkittävästi.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Hyödyt ","nodeType":"text"},{"data":{},"marks":[],"value":"Yhdenmukaisen ja ajantasaisten lentotietojen sekä modernien rajapintojen ansiosta Finnairin on helpompi hyödyntää dataa eri toimintojensa tukena.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5F8fHrCXlNSv6hSxYjD48V","type":"Entry","createdAt":"2020-06-29T11:43:04.392Z","updatedAt":"2020-06-29T11:43:04.392Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Teknologia","slug":"teknologia"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"nitor-uudisti-finnairin-operatiivisen-lentotieto-jarjestelman","publishDate":"2020-12-17","blocks":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4WLSKV5RIW5Fh3Q4BGRFds","type":"Entry","createdAt":"2020-12-17T09:53:16.394Z","updatedAt":"2020-12-17T09:53:16.394Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"imageBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair operations","image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4OWt6tAFV76C2ff8q8FrVX","type":"Asset","createdAt":"2020-12-17T09:53:07.189Z","updatedAt":"2020-12-17T10:10:01.308Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"finnair cargo8113 5","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4OWt6tAFV76C2ff8q8FrVX/2ba3497ab38d5be7337c72320a833d2a/finnair_cargo8113_5.jpg","details":{"size":3663840,"image":{"width":3200,"height":2133}},"fileName":"finnair_cargo8113_5.jpg","contentType":"image/jpeg"}}}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"7x5ZMkImZoOyiD1Zk0g0yY","type":"Entry","createdAt":"2020-12-17T09:07:01.960Z","updatedAt":"2021-02-09T16:53:02.303Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"twoColumnTextBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair Polaris quote 1","text1":{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Polaris on erittäin kriittinen järjestelmä Finnairille. 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Uudessa järjestelmässä tilan läpinäkyvyys ja ylläpidettävyys paranivat huomattavasti, ja Finnair saattoi ottaa jatkokehityksen sekä ylläpidon vastuulleen. Polaris on rakennettu nykypäivän ajattelutavalla Amazon Web Services -pilveen hyödyntäen Serverless ja Managed Services -palveluita. Infrastruktuurin ylläpidosta vastaa AWS. Ratkaisun ansiosta myös kulut laskivat, sillä ne muodostuvat pääsääntöisesti käytön mukaan.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Aluksi varmistettiin arkkitehtuurin sopivuus\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Proof of Concept -vaiheen toteutuksessa tehtiin alustavia teknologiavalintoja ja varmistettiin valitun arkkitehtuurin sopivuus. Valintoihin palattiin projektin aikana muun muassa ottamalla käyttöön oikea RDS-tietokanta (Aurora RDS, PostgreSQL, jsonb, GIN indexing) DynamoDB-dokumenttikannan sijaan.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Versioivan kannan avulla jokaisen muutoksen vaikutukset ovat seurattavissa\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Järjestelmä päätettiin toteuttaa siten, että minkään suoritusvaiheen yksittäinen ongelma ei vaikuta kokonaisuuden toimimiseen. Tämä johti Lambdalla toteutettujen loogisten suoritusvaiheiden erottamiseen toisistaan SQS-jonojen kautta, joita luetaan kunkin sanoman käsittelemiseen erikoistuneilla Lambda-funktioilla. Järjestelmän tila toteutettiin versioivaan tietokantaan, jonka avulla jokaisen yksittäisen muutoksen vaikutukset voidaan nähdä myöhemmin.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kullekin vastaanottajalle välitetään vain relevantit päivitykset\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Polariksen tapahtumapohjaista rajapintaa ohjaamaan toteutettiin Apachen Kafka-järjestelmän periaatteita vastaava publish/subscribe-malli, jossa kunkin vastaanottajan tila ylläpidetään erikseen tietokannassa. Toteutus tehtiin Lambda-funktioita hyödyntäen, joten kokonaisuus sai lempinimen Lafka. Järjestelmä kykenee erottelemaan kaikki muutokset hienojakoisesti ja välittämään vastaanottajille vain niitä kiinnostavia päivityksiä.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Monitoroinnin avulla häiriöihin on helppo puuttua\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Polarikseen toteutettiin myös kattavat järjestelmän tilan monitoroinnin mahdollistavat dashboardit sekä relevantit hälytykset muun muassa tietovirtojen anomalioiden tunnistamiseen sekä teknisten ja sisällöllisten häiriötilanteiden esiin nostamiseen.","marks":[],"data":{}}],"data":{}}]}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4OnRjCVJzV3QiS7XpJVwvv","type":"Entry","createdAt":"2020-12-17T09:53:53.979Z","updatedAt":"2020-12-17T09:53:53.979Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"imageBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair Pilots","image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2KH6fojVdsSgreH133BC2r","type":"Asset","createdAt":"2020-12-17T09:53:48.977Z","updatedAt":"2020-12-17T10:10:43.147Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Finnair Pilots","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2KH6fojVdsSgreH133BC2r/45b289ab3bce6daa9a8757922ca896f1/Finnair_A350_cockpit_pilots_2.jpg","details":{"size":2246142,"image":{"width":3200,"height":2132}},"fileName":"Finnair_A350_cockpit_pilots_2.jpg","contentType":"image/jpeg"}}}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"77mvjUWTuqXFLZrIEO9rwx","type":"Entry","createdAt":"2020-12-17T08:44:09.317Z","updatedAt":"2020-12-17T09:11:30.788Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"twoColumnTextBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair Polaris process","title":"Pitkäaikainen kumppani valittiin toteuttamaan kriittistä järjestelmää","text1":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Hyvin suunniteltu käynnistys helpotti olemassa olevien järjestelmien siirtoa Polarikseen\n","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"Projekti käynnistettiin teknologisella Proof of Concept -vaiheella, jossa testattiin ensimmäisten tietovirtojen toteutus. Konsepti validoitiin ja ratkaisua muokattiin havaintojen perusteella. Lisäksi Finnair ja Nitor päättivät yhdessä, että vanha järjestelmä ja Polaris toimivat aluksi rinnakkain. Kun tietoja hyödyntäviä järjestelmiä siirrettiin yksi kerrallaan Polarikseen, oli helppo oppia lisää kytkeytyvien järjestelmien tarpeista ja käytetyistä teknologioista.","marks":[],"data":{}}],"data":{}},{"nodeType":"heading-3","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}}]},"text2":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Projektiin sisällytetyllä käyttöönoton koordinoinnilla varmistettiin käyttöönoton sujuvuus\n","nodeType":"text"},{"data":{},"marks":[],"value":"Uuden järjestelmän käyttöönotto on haaste kaikissa laajoissa migraatioprojekteissa. Polariksen yhteydessä päätettiin rakentaa yhdenmukainen rajapinta kaikille lentotietoja käyttäville järjestelmille. Yhteisen domain-mallin muodostaminen koko organisaatiolle vähentäisi järjestelmän ylläpitokuormaa jatkossa. Muutoksen läpiviemiseksi kaikkien kytkettävien järjestelmien piti mukautua Polariksen rajapintaan. Käyttöönottojen koordinointi oli merkittävä osa projektia.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"AWyFcHFXxBipU40HcqqIf","type":"Entry","createdAt":"2020-12-17T09:52:13.913Z","updatedAt":"2020-12-17T09:52:13.913Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"imageBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair cargo loading","image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"77ryDjnEaSF4Ty7FOZS4J0","type":"Asset","createdAt":"2020-12-17T09:51:54.919Z","updatedAt":"2020-12-17T10:11:30.595Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"finnair cargo7987","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/77ryDjnEaSF4Ty7FOZS4J0/99baa72632549392bc57a3c4962e260e/finnair_cargo7987.jpg","details":{"size":3970322,"image":{"width":3200,"height":2133}},"fileName":"finnair cargo7987.jpg","contentType":"image/jpeg"}}}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1usIinGcerlzJ0LcvJzHWL","type":"Entry","createdAt":"2020-12-17T09:10:56.891Z","updatedAt":"2020-12-17T09:10:56.891Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"twoColumnTextBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair Polaris quote 2","text1":{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Projektia on tehty koko ajan iteratiivisesti ja oppien. Teimme yhdessä päätöksen, että vanha järjestelmä ja Polaris toimivat aluksi rinnakkain. Sitä mukaa, kun tietoja hyödyntäviä järjestelmiä siirrettiin yksi kerrallaan Polarikseen, opimme lisää kytkeytyvien järjestelmien tarpeista ja käytetystä teknologiasta.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"blockquote"},{"data":{},"content":[{"data":{},"marks":[],"value":" ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Toni Tapper","nodeType":"text"},{"data":{},"marks":[],"value":", Senior Solution Architect, Polaris","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3woXO3uSGGQdXwC98h77Uy","type":"Entry","createdAt":"2020-12-17T09:19:37.729Z","updatedAt":"2021-02-09T16:57:26.435Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"twoColumnTextBlock"}},"locale":"fi-FI"},"fields":{"name":"Finnair Polaris team","title":"Ketterä tiimi Polariksen takana","text1":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Luottamus onnistuneen yhteistyön takana\n","nodeType":"text"},{"data":{},"marks":[],"value":"Nitor valittiin Finnairin kumppaniksi Polaris-projektiin pitkän yhteistyön myötä rakentuneen luottamuksen ansiosta. Digitaalisen insinööritoimiston pilvipalveluosaaminen ja pitkäaikainen arkkitehtuurikonsultointisuhde mahdollistivat laajan ja kriittisen järjestelmän korvaamisprojektin vetämisen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text2":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Projektitiimi koostui sekä Nitorin että Finnairin väestä\n","nodeType":"text"},{"data":{},"marks":[],"value":"Polariksen toteutti yhdessä Finnairin kanssa Nitorin ketterä kehitystiimi, jolla on ollut tuotanto- ja ylläpitovastuu ratkaisusta. Lisäksi Nitor toimitti järjestelmälle kattavan 24/7 tuki- ja ylläpitopalvelun, hälytysautomaation ja puhelinpäivystyksen. Finnairilta projektitiimissä olivat mukana sujuvan tekemisen ja jatkokehitykseen siirtymisen varmistamiseksi projektipäällikkö, tuoteomistaja, IT-arkkitehti sekä kehittäjiä. 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In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. 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SAFe Fellow Maarit on yksi SAFe-menetelmän kontribuuttoreista sekä myös sertifioitu SAFe -menetelmän kouluttajien kouluttaja, ensimmäinen laatuaan Suomessa.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4XCQgLeEAu8jPziqTl80aE","type":"Asset","createdAt":"2020-11-27T17:23:07.517Z","updatedAt":"2020-11-27T17:23:07.517Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Maarit Laanti profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4XCQgLeEAu8jPziqTl80aE/9d11123e31fd19cff97c67569dfdd632/Maarit_Laanti_profile_blue_cropped.jpg","details":{"size":1956959,"image":{"width":1999,"height":2000}},"fileName":"Maarit_Laanti_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6LCYDgXGe75zxb2BEb9Mp3","type":"Entry","createdAt":"2020-12-08T09:46:11.310Z","updatedAt":"2020-12-17T21:54:04.673Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Samuli Visuri","jobTitle":"Managing director, Analytiikkapalvelut","email":"samuli.visuri@nitor.com","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/samuli-visuri/"},"content":[{"data":{},"marks":[],"value":"Samuli Visuri","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitor Insightin toimitusjohtaja, joka työssään auttaa yrityksiä löytämään liiketoimintahyötyjä datan avulla. Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. Nitor Insight tarjoaa tutkimus- ja konsultointipalveluita datan, tekoälyn ja koneoppimisen hyödyntämisessä.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2ezVsrZfIaOggjXWq56qMy","type":"Asset","createdAt":"2020-11-27T17:22:24.531Z","updatedAt":"2020-11-27T17:22:24.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Samuli Visuri profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2ezVsrZfIaOggjXWq56qMy/f6b0a87fc8bfc8e22b192c793adc1a04/Samuli_Visuri_profile_blue_cropped.jpg","details":{"size":1787811,"image":{"width":2000,"height":2000}},"fileName":"Samuli_Visuri_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"7kB6yd2N2DbgjOS48OtjBT","type":"Entry","createdAt":"2020-12-17T15:44:27.544Z","updatedAt":"2020-12-17T15:44:27.544Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Related Success story articles","title":"Lisää menestystarinoitamme","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"aYkx2VU0d89tOYGYTrnsw5","type":"Entry","createdAt":"2020-12-08T08:28:19.811Z","updatedAt":"2020-12-17T15:47:55.405Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Tieteen tietotekniikan keskuksen ja Nitorin kehittämä REMS-järjestelmä auttaa tutkijoita työssään","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"EIZBxCKwggbw7L4guOPQ36","type":"Asset","createdAt":"2020-11-27T16:54:46.481Z","updatedAt":"2020-11-27T16:54:46.481Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"CSC-main.jpg","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/EIZBxCKwggbw7L4guOPQ36/57ef532d146c9d287e4b011e3f2ba729/CSC-main.jpg","details":{"size":380703,"image":{"width":2304,"height":1296}},"fileName":"CSC-main.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor kehittää yhdessä Tieteen tietotekniikan keskuksen (CSC) kanssa tieteellisten aineistojen hallintaan tarkoitettua REMS-järjestelmää. Järjestelmän avulla erilaisiin aineistoihin voidaan hakea ja jakaa käyttövaltuuksia eri organisaatioissa toimiville tutkijoille. Ratkaisu on toteutettu ketterästi Clojure-kielellä ja julkaistu avoimena lähdekoodina. Jo vuodesta 2017 CSC:n puitesopimustoimittajana ollut Nitor voitti kilpailutuksen REMS-järjestelmän jatkokehityksestä myös vuosille 2020 – 2022.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tieteen tietotekniikan keskus eli CSC on suomalainen valtion ja korkeakoulujen omistama tietotekniikan osaamiskeskus. CSC tuottaa kansainvälisesti korkeatasoisia ICT-asiantuntijapalveluita ja on tunnettu esimerkiksi laskentapalveluistaan ja ","nodeType":"text"},{"data":{"uri":"https://yle.fi/uutiset/3-10818421"},"content":[{"data":{},"marks":[],"value":"supertietokoneistaan","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Nitor on yhdessä CSC:n kanssa uudistamassa keskuksen REMS-järjestelmää, jota hyödyntävät esimerkiksi Findata sekä THL:n biopankki.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Mikä on tutkijoiden käyttämä REMS-järjestelmä?","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"REMS eli Resource Entitlement Management System -järjestelmä on toteutettu osana kansainvälistä ","nodeType":"text"},{"data":{"uri":"http://www.elixir-finland.org/elixir/"},"content":[{"data":{},"marks":[],"value":"ELIXIR","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"-hanketta, joka kokoaa yhteen euroopanlaajuisesti bio- ja terveystieteiden aineistoja ja työkaluja. Hankkeen tavoitteena on luoda tutkimusinfrastruktuuri, jonka avulla tutkijat voivat helpommin löytää ja analysoida aineistoja sekä jakaa tietotaitoaan toteuttaen alan parhaita käytäntöjä. REMS mahdollistaa eri organisaatioiden tutkijoille pääsyn aineistoihin, ja hakuprosessi voidaan hoitaa kokonaan palvelun sisällä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Clojure-ohjelmointikielellä rakennettu ","nodeType":"text"},{"data":{"uri":"https://github.com/CSCfi/rems/"},"content":[{"data":{},"marks":[],"value":"REMS on avoimen lähdekoodin tuote","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jossa päätoteuttajina toimivat CSC ja Nitor. Nitorilta ovat alusta asti olleet mukana kokeneet ohjelmistoarkkitehtimme ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Markku Rontu","nodeType":"text"},{"data":{},"marks":[],"value":" ja ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Joel Kaasinen","nodeType":"text"},{"data":{},"marks":[],"value":", joille sekä Clojure että avoin lähdekoodi merkitsevät paljon.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Julkisten järjestelmien on mielestäni tärkeää olla avointa lähdekoodia. On myös hienoa päästä näyttämään esimerkkiä laajasta Clojurella tehdystä järjestelmästä sekä auttaa muita kehittämällä avoimen lähdekoodin komponentteja. Monesta muusta modernista kielestä poiketen Clojure on rakennettu alunperin raskaaseen tuotantokäyttöön ja soveltuu tämän kaltaisen systeemin ohjelmointiin hyvin“, kertoo Markku.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"REMS sisältää käyttöliittymän, jolla käyttölupahakemus kiertää hakijalta hyväksyttäväksi aineiston omistajalle tai hänen edustajalleen. Lisäksi se tarjoaa laajan rajapinnan, joka jakaa hakemusten ja myönnettyjen käyttöoikeuksien tiedot sekä toimii integraatiopisteenä muihin luvitus- tai käsittelyjärjestelmiin. REMS on joustavasti sovellettavissa vastaamaan sitä käyttävän organisaation tarpeisiin. Järjestelmää hyödyntää esimerkiksi tietolupaviranomainen Findata sekä Terveyden- ja hyvinvoinnin laitoksen (THL) biopankki.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ketterällä tiimillä toteutettu ratkaisu mukautuu eri käyttäjien tarpeisiin","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"CSC:n ja Nitorin intohimoisesti Clojureen suhtautuvat asiantuntijat rakensivat yhdessä järjestelmän, joka muokkautuu eri käyttäjäorganisaatioiden tarpeisiin. Uuden järjestelmän soveltuvuus validoitiin proof-of-concept -toteutuksella, jonka päälle on rakennettu pala kerrallaan uusia ominaisuuksia käyttäjäorganisaatioiden tarpeiden mukaan. Ensimmäisenä REMSin otti käyttöön ","nodeType":"text"},{"data":{"uri":"https://www.kielipankki.fi/"},"content":[{"data":{},"marks":[],"value":"Kielipankki","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jossa järjestelmä on ollut tuotannossa vuodesta 2018.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Uudet käyttäjäorganisaatiot tuovat aina uusia tarpeita järjestelmälle, mikä voi olla isokin haaste. Projektiimme onkin mahtunut muutama laaja uudelleenkirjoitus, kuten esimerkiksi käsittelymallin merkittävä yksinkertaistaminen. Puhdas funktionaalinen koodi, automaattisten testien hyvä kattavuus sekä Clojure-kielen ilmaisuvoima ovat kuitenkin pitäneet koodimassan kurissa”, Markku kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Jo vuodesta 2017 REMS-järjestelmän toimittajana ollut Nitor voitti kilpailutuksen järjestelmän jatkokehityksestä myös vuosille 2020 – 2022. Keväällä 2020 alkanut etätyösuositus ei hidastanut ketterin periaattein toimivaa tiimiä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Projektin onnistuminen on lähes aina toimivan tiimityön tulosta. Olemme esimerkiksi toimineet alusta lähtien etätiiminä CSC-kehittäjien kanssa. Se sopii hyvin avoimen lähdekoodin projektiin ja on tietenkin helpottanut yleistä siirtymistä etätyöhön. Lisäksi kokonaisuuden hallintaan ja uusien tarpeiden sovittamiseen tarvitaan hyvää tuoteohjausta, josta kuuluu iso kiitos CSC tuoteomistajille. Jatkuva oppiminenkin on olennaista – sattumoisin myös teknologiavalintamme tapahtui alunperin Joelin pitämän Clojure-ohjelmointikurssin käyneen tuoteomistajan innoittamana!","nodeType":"text"},{"data":{},"marks":[],"value":"“, Markku kertoo.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5F8fHrCXlNSv6hSxYjD48V","type":"Entry","createdAt":"2020-06-29T11:43:04.392Z","updatedAt":"2020-06-29T11:43:04.392Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Teknologia","slug":"teknologia"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"tieteen-tietotekniikan-keskuksen-ja-nitorin-kehittama-rems-jarjestelma-auttaa-tutkijoita-tyossaan","publishDate":"2020-08-20","showRelatedArticles":true}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. 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From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. 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Ratkaisut ovat kustannustehokkaita ja niitä ohjaavat aina tietoturva, toimintavarmuus sekä skaalautuvuus organisaation tarpeisiin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2zNC67HdO7loGBkCFSLTgk","type":"Entry","createdAt":"2020-12-09T07:33:49.356Z","updatedAt":"2020-12-14T14:32:40.852Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contactBlock"}},"locale":"fi-FI"},"fields":{"title":"Kysy meiltä lisää","additionalInfo":["phone number","email"],"people":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6LCYDgXGe75zxb2BEb9Mp3","type":"Entry","createdAt":"2020-12-08T09:46:11.310Z","updatedAt":"2020-12-17T21:54:04.673Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Samuli Visuri","jobTitle":"Managing director, Analytiikkapalvelut","email":"samuli.visuri@nitor.com","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/samuli-visuri/"},"content":[{"data":{},"marks":[],"value":"Samuli Visuri","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitor Insightin toimitusjohtaja, joka työssään auttaa yrityksiä löytämään liiketoimintahyötyjä datan avulla. Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. Nitor Insight tarjoaa tutkimus- ja konsultointipalveluita datan, tekoälyn ja koneoppimisen hyödyntämisessä.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2ezVsrZfIaOggjXWq56qMy","type":"Asset","createdAt":"2020-11-27T17:22:24.531Z","updatedAt":"2020-11-27T17:22:24.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Samuli Visuri profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2ezVsrZfIaOggjXWq56qMy/f6b0a87fc8bfc8e22b192c793adc1a04/Samuli_Visuri_profile_blue_cropped.jpg","details":{"size":1787811,"image":{"width":2000,"height":2000}},"fileName":"Samuli_Visuri_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1zz3jysm45N7BDTO2fAzhZ","type":"Entry","createdAt":"2020-12-17T16:36:01.798Z","updatedAt":"2020-12-17T16:36:01.798Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Analytics articles highlight","title":"Lue lisää","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. In conclusion, the five-step data science process described in this blog post has proven to be a valuable guideline as Finnair’s operational analytics area continues to evolve.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2dQLj8osKori0q3pY8NTmn","type":"Entry","createdAt":"2020-10-28T20:52:06.201Z","updatedAt":"2021-01-17T10:28:58.223Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Analytiikka","slug":"Analytiikka"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"providing-business-value-with-data-science-at-finnair-the-five-step-model","publishDate":"2020-11-23","showRelatedArticles":true}}]}}],"metaDescription":"Valjasta datalähtöinen päätöksenteko osaksi liiketoimintasi arkea. 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Me kartoitamme tekoälyn sovelluskohteet tehokkaasti ja rakennamme malleista valmiit tuotteet. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6IMKZh2y8erek8LfALQz3P","type":"Entry","createdAt":"2020-11-11T06:53:12.936Z","updatedAt":"2020-12-21T08:25:47.769Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Datan varastointi ja hallinta","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Datan asianmukaisella varastoinnilla ja hallinnalla mahdollistetaan analytiikan, tiedolla johtamisen ja muiden dataan pohjautuvien palveluiden saumaton kehittäminen sekä hyödyntäminen. Me tarjoamme datan hallintaan ja varastointiin räätälöityjä ratkaisuja, joiden avulla kehitystyö on suoraviivaista. Ratkaisut ovat kustannustehokkaita ja niitä ohjaavat aina tietoturva, toimintavarmuus sekä skaalautuvuus organisaation tarpeisiin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2zNC67HdO7loGBkCFSLTgk","type":"Entry","createdAt":"2020-12-09T07:33:49.356Z","updatedAt":"2020-12-14T14:32:40.852Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contactBlock"}},"locale":"fi-FI"},"fields":{"title":"Kysy meiltä lisää","additionalInfo":["phone number","email"],"people":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6LCYDgXGe75zxb2BEb9Mp3","type":"Entry","createdAt":"2020-12-08T09:46:11.310Z","updatedAt":"2020-12-17T21:54:04.673Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Samuli Visuri","jobTitle":"Managing director, Analytiikkapalvelut","email":"samuli.visuri@nitor.com","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/samuli-visuri/"},"content":[{"data":{},"marks":[],"value":"Samuli Visuri","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitor Insightin toimitusjohtaja, joka työssään auttaa yrityksiä löytämään liiketoimintahyötyjä datan avulla. Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. Nitor Insight tarjoaa tutkimus- ja konsultointipalveluita datan, tekoälyn ja koneoppimisen hyödyntämisessä.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2ezVsrZfIaOggjXWq56qMy","type":"Asset","createdAt":"2020-11-27T17:22:24.531Z","updatedAt":"2020-11-27T17:22:24.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Samuli Visuri profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2ezVsrZfIaOggjXWq56qMy/f6b0a87fc8bfc8e22b192c793adc1a04/Samuli_Visuri_profile_blue_cropped.jpg","details":{"size":1787811,"image":{"width":2000,"height":2000}},"fileName":"Samuli_Visuri_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1zz3jysm45N7BDTO2fAzhZ","type":"Entry","createdAt":"2020-12-17T16:36:01.798Z","updatedAt":"2020-12-17T16:36:01.798Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Analytics articles highlight","title":"Lue lisää","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. In conclusion, the five-step data science process described in this blog post has proven to be a valuable guideline as Finnair’s operational analytics area continues to evolve.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2dQLj8osKori0q3pY8NTmn","type":"Entry","createdAt":"2020-10-28T20:52:06.201Z","updatedAt":"2021-01-17T10:28:58.223Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Analytiikka","slug":"Analytiikka"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"providing-business-value-with-data-science-at-finnair-the-five-step-model","publishDate":"2020-11-23","showRelatedArticles":true}}]}}],"metaDescription":"Valjasta datalähtöinen päätöksenteko osaksi liiketoimintasi arkea. 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Valitse liiketoiminnallesi visio ennakoimalla toimintaympäristön ja asiakasodotusten muutoksia. Kehitä digitaalisia innovaatioita ja joustavia rakenteita. Ole edelläkävijä. Johda kokeilevaa kulttuuria, sillä resilientti organisaatio kirjoittaa huomisen menestystarinat.​","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"40HBJj6hFGFjqnDWY4OtnX","type":"Asset","createdAt":"2020-09-29T12:09:20.170Z","updatedAt":"2020-11-10T11:50:58.390Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"locale":"fi-FI"},"fields":{"title":"Background","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/40HBJj6hFGFjqnDWY4OtnX/409c8498be67d0861c46a7b10312ca79/Background-2.jpg","details":{"size":160706,"image":{"width":1920,"height":1104}},"fileName":"Background-2.jpg","contentType":"image/jpeg"}}},"animationType":"strategy"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2qE4hDQE4YRpNh8YMw1trv","type":"Entry","createdAt":"2020-11-11T06:55:33.142Z","updatedAt":"2020-12-17T16:48:33.289Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Adaptiivinen strategia","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tulevaisuuden menestyvät organisaatiot tarvitsevat muuntautumiskykyä, joka mahdollistaa asiakaslähtöisen innovoinnin ja nopean reagoinnin. Autamme sinua johtamaan muutosta adaptiivisen digitaalisen strategian keinoin. Opit ennakoimaan muuttuvaa toimintaympäristöä ja asiakastarpeita. Saat työkaluja ja toimintamalleja, joilla osut liikkuvaan maaliin. Kehität joustavia rakenteita, tunnistat muutosmahdollisuuksia ja johdat mukautumista muutoksiin. 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Palvelumme avulla löydät nopeasti yrityksesi liiketoiminnan kannalta kriittisen tiedon ja sen kertomat faktat. Osoitamme datan käytön hyödyt nopeasti ja ilman kalliita teknologiainvestointeja. Koko organisaatiota palveleva  prosessi on helppoa suunnitella, kun kaikki ymmärtävät saavutettavat hyödyt.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5fnCtE1n3J6l3hrfcIwKb6","type":"Entry","createdAt":"2020-11-11T06:51:22.374Z","updatedAt":"2020-12-21T08:24:48.500Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Liiketoiminnan optimointi","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Liiketoiminnassa on pohjimmiltaan kyse tulevaisuuden vaihtoehtojen näkemisestä ja strategioista, joilla mahdollisuudet muuttuvat onnistumisiksi – kestäväksi digitaaliseksi kehitykseksi. Datajohtoisessa toiminnassa ei ole kyse siitä, mitä hienoja algoritmeja osataan käyttää vaan siitä, miten liiketoiminnan oleelliset kysymykset yksinkertaistetaan matemaattisiksi malleiksi. Se voittaa, joka löytää oikean abstraktion liiketoiminnan oleellisesta kysymyksestä, ja vieläpä niin, että kysymykseen saadaan vastaus.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"60V2KyzLyECDfQbUZjN0wl","type":"Entry","createdAt":"2020-11-11T06:52:15.070Z","updatedAt":"2020-12-21T08:25:16.135Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Koneoppiminen ja tekoäly","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tekoäly ja koneoppiminen ovat hyviä esimerkiksi riskiarvioissa ja asiakasprofiloinnissa. Niiden avulla ratkotaan tehokkaasti luokitteluongelmia ja löydetään säännönmukaisuuksia datamassoista. Me kartoitamme tekoälyn sovelluskohteet tehokkaasti ja rakennamme malleista valmiit tuotteet. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6IMKZh2y8erek8LfALQz3P","type":"Entry","createdAt":"2020-11-11T06:53:12.936Z","updatedAt":"2020-12-21T08:25:47.769Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Datan varastointi ja hallinta","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Datan asianmukaisella varastoinnilla ja hallinnalla mahdollistetaan analytiikan, tiedolla johtamisen ja muiden dataan pohjautuvien palveluiden saumaton kehittäminen sekä hyödyntäminen. Me tarjoamme datan hallintaan ja varastointiin räätälöityjä ratkaisuja, joiden avulla kehitystyö on suoraviivaista. Ratkaisut ovat kustannustehokkaita ja niitä ohjaavat aina tietoturva, toimintavarmuus sekä skaalautuvuus organisaation tarpeisiin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2zNC67HdO7loGBkCFSLTgk","type":"Entry","createdAt":"2020-12-09T07:33:49.356Z","updatedAt":"2020-12-14T14:32:40.852Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contactBlock"}},"locale":"fi-FI"},"fields":{"title":"Kysy meiltä lisää","additionalInfo":["phone number","email"],"people":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6LCYDgXGe75zxb2BEb9Mp3","type":"Entry","createdAt":"2020-12-08T09:46:11.310Z","updatedAt":"2020-12-17T21:54:04.673Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Samuli Visuri","jobTitle":"Managing director, Analytiikkapalvelut","email":"samuli.visuri@nitor.com","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/samuli-visuri/"},"content":[{"data":{},"marks":[],"value":"Samuli Visuri","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitor Insightin toimitusjohtaja, joka työssään auttaa yrityksiä löytämään liiketoimintahyötyjä datan avulla. Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. Nitor Insight tarjoaa tutkimus- ja konsultointipalveluita datan, tekoälyn ja koneoppimisen hyödyntämisessä.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2ezVsrZfIaOggjXWq56qMy","type":"Asset","createdAt":"2020-11-27T17:22:24.531Z","updatedAt":"2020-11-27T17:22:24.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Samuli Visuri profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2ezVsrZfIaOggjXWq56qMy/f6b0a87fc8bfc8e22b192c793adc1a04/Samuli_Visuri_profile_blue_cropped.jpg","details":{"size":1787811,"image":{"width":2000,"height":2000}},"fileName":"Samuli_Visuri_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1zz3jysm45N7BDTO2fAzhZ","type":"Entry","createdAt":"2020-12-17T16:36:01.798Z","updatedAt":"2020-12-17T16:36:01.798Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Analytics articles highlight","title":"Lue lisää","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. In conclusion, the five-step data science process described in this blog post has proven to be a valuable guideline as Finnair’s operational analytics area continues to evolve.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2dQLj8osKori0q3pY8NTmn","type":"Entry","createdAt":"2020-10-28T20:52:06.201Z","updatedAt":"2021-01-17T10:28:58.223Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Analytiikka","slug":"Analytiikka"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"providing-business-value-with-data-science-at-finnair-the-five-step-model","publishDate":"2020-11-23","showRelatedArticles":true}}]}}],"metaDescription":"Valjasta datalähtöinen päätöksenteko osaksi liiketoimintasi arkea. 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Parhaimmillaan myös tapa johtaa muuttuu ketteryyden seurauksena.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"heading-2","content":[{"nodeType":"text","value":"Tutkimustuloksia\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuvassa 1 on yhdistettynä vastaukset kolmeen kysymykseeen “Kuinka paljon hyötyä SAFe-, LESS- tai Spotify-mallista on ollut yrityksellesi?” jaoteltuna siten, että ylimpänä on SAFen (96 vastausta), keskellä LeSSin (8 vastausta), ja alimpana Spotify-mallin (13 vastausta) vastaukset.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"h613FsOKx1RfGA7tvZdAH1","type":"Asset","createdAt":"2020-11-27T17:00:51.406Z","updatedAt":"2020-12-09T11:38:12.006Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 1: Kuinka paljon hyötyä SAFe-, LESS- tai Spotify-mallista on ollut yrityksellesi","description":"Kaavio, SAFe, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/h613FsOKx1RfGA7tvZdAH1/2a88bce859019a1354268a8981faff20/Maaritin_blogi_kuva1.png","details":{"size":47214,"image":{"width":654,"height":435}},"fileName":"Maaritin_blogi_kuva1.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 1. SAFen (ylin), LESSin (keskellä) ja Spotify-mallin (alinna) koettu hyödyllisyys yrityksille. Pallo kertoo vastausten keskiarvon ja vaaleampi kenttä sen ympärillä kertoo jakauman.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Spotify-mallilla raportoitiin olleen vaatimattomia hyötyjä. Osin tämän arveltiin johtuvan siitä, että mallin käyttö oli vasta alussa – mutta tämä ei kuitenkaan koskenut kaikkia vastaajia.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Spotify-mallin käyttöönoton ongelmiin saatiin seuraavat yksittäiset vastaukset:","marks":[],"data":{}}],"data":{}},{"nodeType":"unordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Johto","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"”Häröily”, koska malli ei kerro miten tehdä","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Yhtenäisen tekemisen puuttuminen","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"”Hypetys”","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Ylhäältä alas viety muutos","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Epäsynkronoitu muutos","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Muutos on vasta alkamassa.","marks":[],"data":{}}],"data":{}}],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"LeSS-käyttäjiä oli vastaajista vähiten, vain 12 kappaletta. Tästä syystä tuloksia ei ole tässä analysoitu laajemmin.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"SAFe-käyttäjiä pyydettiin nimeämään, mitkä ovat olleet mallin käyttöönoton kolme suurinta etua. Tähän avoimeen kysymykseen vastasi 47 SAFe-käyttäjää 111:stä. Kaikki SAFe-käyttäjät eivät vastanneet kaikkiin kysymyksiin, siksi eri kysymyksiin saamamme vastausmäärät vaihtelivat. Analysoimme avoimet vastaukset ja ryhmittelimme samankaltaiset vastaukset yhteen.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuvassa 2 on esitetty kaikki ne edut, jotka saivat vähintään kolme mainintaa. Puolet vastaajista nimesi hyödyksi läpinäkyvyyden. Seuraavaksi yleisimmät hyödyt olivat yhteistyö ja tekemisen rytmi. Neljäntenä ja viidentenä tuli SAFe-koulutusmateriaalissa mainittuja hyötyjä: tekemisen nopeutuminen ja jatkuva parantaminen.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"taL0B78Ll8CdP0uEa9TkG7","type":"Asset","createdAt":"2020-11-27T17:02:25.392Z","updatedAt":"2020-12-09T11:40:04.048Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 2: SAFen käyttöönoton koetut suurimmat edut.","description":"Kaavio, SAFe, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/taL0B78Ll8CdP0uEa9TkG7/fe6f1c1b64b9e3024df6e1c7ea8c99f7/Maaritin_blogi_kuva2.png","details":{"size":63034,"image":{"width":862,"height":356}},"fileName":"Maaritin_blogi_kuva2.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 2. SAFen käyttöönoton koetut suurimmat edut. Luku kertoo, kuinka monta kertaa vastaajat nimesivät kyseisen hyödyn.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kysyimme myös avoimen kysymyksen SAFen käyttöönoton suurimmista ongelmista, mihin saimme vastauksia 51 vastaajalta. Kuva 2 esittää kaikki vastaajien nimeämät ongelmat – myös ne, joihin saatiin vain yksittäinen vastaus. Ylivoimaiseksi ykköseksi nimettiin vanhat toimintatavat, vanha ”mindset” ja vanha kulttuuri. Seuraavaksi eniten mainintoja saivat se, ettei mallia ole otettu oikealla tavalla käyttöön tai sovitettu riittävästi vastaajan omaan organisaatioon tai että mallia ei käytetä vielä riittävän sujuvasti.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4erSEz5T2nXJqNDxrzvAO6","type":"Asset","createdAt":"2020-11-27T17:02:24.104Z","updatedAt":"2020-12-09T11:42:52.537Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"locale":"fi-FI"},"fields":{"title":"Kuva 3: SAFen käyttöönoton suurimmat ongelmat. ","description":"Kaavio, SAFe, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4erSEz5T2nXJqNDxrzvAO6/5bd0f5a7a368d9bbc21dc061f44d5cdf/Maaritin_blogi_kuva3.png","details":{"size":70629,"image":{"width":862,"height":356}},"fileName":"Maaritin_blogi_kuva3.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 3. SAFen käyttöönoton suurimmat ongelmat. Luku kertoo, kuinka monta kertaa vastaajat nimesivät kyseisen ongelman.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Suurin osa kyselyn vastaajista käytti ketteriä menetelmiä joko koko yrityksen tai liiketoimintayksikkönsä laajuudelta (kuva 4). Vaikka SAFe pyrkii olemaan nimenomaan koko yrityksen toimintamalli, ei vastaajien joukossa ollut juurikaan eroja SAFe-käyttäjien ja muiden vastaajien kesken. Toisaalta yksikään LeSS-vastaaja ei vastannut käyttävänsä menetelmää koko yrityksen laajuudelta.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"37ia8aQ8yDdTNOFmfVPSe3","type":"Asset","createdAt":"2020-11-27T17:00:48.114Z","updatedAt":"2020-12-09T11:45:30.779Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 4: Kuinka laajasti yrityksenne käyttää ketteriä menetelmiä?","description":"Kaavio, SAFe, agile, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/37ia8aQ8yDdTNOFmfVPSe3/b881e1d85ebf7f15ed9a55b4ba013f1a/Maaritin_blogi_kuva4.png","details":{"size":67153,"image":{"width":862,"height":314}},"fileName":"Maaritin_blogi_kuva4.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 4. ”Kuinka laajasti yrityksenne käyttää ketteriä menetelmiä?”\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kysymykseen siitä, mitä erityisiä (agile-)mittareita yritys seuraa, vastasi 42 henkilöä. Heistä 70 % oli SAFe-käyttäjiä (29 kpl). SAFe-käyttäjien ylivoimaisesti eniten käyttämä mittari oli Featureiden läpimenoaika tai läpimenoaika yleisesti (25 vastaajaa). Useita mittareita kertoi seuraavansa 12 SAFe-käyttäjää. Kolme vastaajaa mittasi asiakkaalle tuotettua arvoa.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Perinteisempiä mittareita, kuten toimintopisteitä, mittasi kaksi asiakasta, ja kustannuksia vain yksi. Pelkästään tiimitason mittareita eli taskin läpimenoaikaa raportoi seuraavansa kaksi. Muita mainittuja mittareita olivat esimerkiksi nettosuositteluindeksi NPS, henkilöstötyytyväisyys, sekä virheisiin ja testiautomaatioon liittyvät mittarit. SAFen suosittelema Program Predictability Measure mainittiin vain kerran.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"SAFen käyttöönotossa eniten apua on ollut koulutuksista, osaavista konsulteista, johdon antamasta tuesta sekä sisäisen kehittämisen tiimistä (kuva 5). Tähän kysymykseen saimme vastauksia 52 henkilöltä. Kuvassa on esitetty kaikki ne käytännöt, jotka mainittiin useammin kuin kerran.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VliP51lIKuTv8CHNlQCY6","type":"Asset","createdAt":"2020-11-27T16:56:34.103Z","updatedAt":"2020-12-09T11:48:06.919Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 5: Millaisista asioista on ollut SAFe-käyttöönotossa (muutoksessa) eniten apua?","description":"Kaavio, SAFe, agile, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VliP51lIKuTv8CHNlQCY6/b71bbb6cfe98f7e9c710e4e3ab32ea75/Maaritin_blogi_kuva5.png","details":{"size":73755,"image":{"width":600,"height":370}},"fileName":"Maaritin_blogi_kuva5.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 5. ”Millaisista asioista on ollut SAFe-käyttöönotossa (muutoksessa) eniten apua?”\n","marks":[],"data":{}}],"data":{}},{"nodeType":"heading-2","content":[{"nodeType":"text","value":"Johtopäätöksiä\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kyselymme tulosten perusteella osa vastaajien yrityksistä on ottanut SAFen aidosti käyttöön sekä saanut sillä niin nopeutta kuin läpinäkyvyyttäkin (ks. kuva 2). Osalla sen sijaan on kipupiste siinä, toimitaanko vanhassa vai uudessa mallissa (kuva 3). Kun yrityksen johto tuodaan strategisesti mukaan SAFe-käyttöönottoon, muutoksesta tulee tavoitteellisempi ja kokonaisvaltaisempi, mikä näkyy esimerkiksi läpimenoaikojen mittaamisella ja muutoksen toteuttamisessa läpi koko yrityksen. Näin tavoiteltavia etuja (kuva 2) voidaan tietoisesti priorisoida ja toisaalta tunnettuja ongelmia (kuva 3) välttää ennakoivasti.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tutkimustulokset on julkaistu 25.5.2019 XP2019-konferensissa Montrealissa (Large-Scale Agile workshop).","marks":[],"data":{}}],"data":{}}]},"authors":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3N3HedbHD3XfWajHOBjIKL","type":"Entry","createdAt":"2020-12-08T07:10:29.056Z","updatedAt":"2020-12-17T22:11:03.572Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Maarit Laanti","jobTitle":"Johtaja, Valmennus, SAFe Fellow","email":"maarit.laanti@nitor.com","phoneNumber":"+358 40 5308056","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/mlaanti/"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Maarit Laanti","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitorin päävalmentaja ja tehnyt väitöskirjansa laajamittaisesta ketteryydestä. SAFe Fellow Maarit on yksi SAFe-menetelmän kontribuuttoreista sekä myös sertifioitu SAFe -menetelmän kouluttajien kouluttaja, ensimmäinen laatuaan Suomessa.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4XCQgLeEAu8jPziqTl80aE","type":"Asset","createdAt":"2020-11-27T17:23:07.517Z","updatedAt":"2020-11-27T17:23:07.517Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Maarit Laanti profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4XCQgLeEAu8jPziqTl80aE/9d11123e31fd19cff97c67569dfdd632/Maarit_Laanti_profile_blue_cropped.jpg","details":{"size":1956959,"image":{"width":1999,"height":2000}},"fileName":"Maarit_Laanti_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6ibUTJBrlcSrTM4JftTnPF","type":"Entry","createdAt":"2020-09-29T20:55:45.997Z","updatedAt":"2020-10-28T20:50:57.948Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ketteryys","slug":"ketteryys"}}],"slug":"skaalatun-ketteryyden-malli-safe-tuonut-lapinakyvyytta-mutta-onko-johto-mukana-muutoksessa","publishDate":"2019-05-27","showRelatedArticles":true}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6uVA3z8f02EkoawkOiqro1","type":"Entry","createdAt":"2020-12-11T07:02:00.395Z","updatedAt":"2020-12-11T07:02:00.395Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Skaalatun ketteryyden pioneeri Maarit Laanti on nimitetty SAFe Fellow’ksi","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"YPfpI7So8hb85lpUYrXqr5","type":"Asset","createdAt":"2020-11-27T16:55:46.247Z","updatedAt":"2020-12-11T06:59:39.066Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Maarit Laanti on blue background pointing with a finger smiling","description":"people, maarit","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/YPfpI7So8hb85lpUYrXqr5/cef9ed9ba1ce3e6ee8c8ec6dbc431803/Laanti_Maarit_you_transform.png","details":{"size":866917,"image":{"width":1134,"height":641}},"fileName":"Laanti_Maarit_you_transform.png","contentType":"image/png"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maarit Laanti on Pohjoismaiden ensimmäinen SAFe Fellow. Arvonimi on korkea-arvoisin tunnustus, joka voidaan myöntää kontribuutiosta SAFe-raamin kehittämiseen ja poikkeuksellisesta kyvystä toteuttaa skaalatun ketteryyden transformaatioita yrityksissä.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorin Maarit Laanti on vastaanottanut SAFe Fellow -arvonimen ensimmäisenä Pohjoismaissa. Amerikkalaisen, globaalisti toimivan Scaled Agile Inc:n myöntämä nimitys on yhteisön korkea-arvoisin tunnustus, jonka on saanut vain parikymmentä ihmistä. SAFe eli Scaled Agile framework on maailman johtavin menetelmä organisaation ketteryyden kehittämiseksi.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Tapasin fil. tri. Maarit Laannin työskennellessäni Nokialle. Vuonna 2016 saimme kouluttaa yli 140 Nokian johtajaa tuolloin vasta orastavien Lean- ja ketterien menetelmien hallintaan. Tuo koulutus johti Leading SAFe -koulutuksen syntymiseen. Maarit kuului ensimmäisiin intohimoisiin SAFe-mallin puolestapuhujiin sekä ketterän portfolion hallinnan ajatusjohtajiin. Maarit on henkilökohtaisesti kouluttanut yli 2000 ihmistä SAFeen. Hän on tuottelias kirjoittaja sekä korkealle arvostettu kollegoidensa parissa, ja on kontribuoinut SAFe-yhteisössä merkittävästi. Olemme ilahtuneita toivottaessamme hänet lämpimästi tervetulleeksi SAFe Fellow -yhteisöön”, SAFen perustaja ja Scan Agilen johtava metodologian kehittäjä ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Dean Leffingwell","nodeType":"text"},{"data":{},"marks":[],"value":" sanoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Scaled Agile Inc. tarjoaa sertifioituja koulutuksia globaalin partneriverkostonsa kautta yrityksille. SAFe-kurssin käyneitä on maailman 110:ssä maassa tällä hetkellä noin 500 000. SAFe on yritysten eniten käyttämä tapa organisoida tuote-ja palvelukehitystä ketterästi ja leanisti.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”SAFen käyttäjiä löytyy jokaiselta teollisuuden alalta aina kyberturvallisuudesta ja satelliiteista moottoreihin ja autojen valmistukseen unohtamatta perinteisempiä ohjelmistoteollisuuden aloja kuten pankki-, vakuutus ja tietoliikennetekniikkaa”, ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Maarit Laanti","nodeType":"text"},{"data":{},"marks":[],"value":" kertoo, “yritykset investoivat SAFeen parantaakseen tuottavuuttaan, läpimenoaikoja, laatua ja henkilökunnan motivaatiota”.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Maaritin ansioihin kuuluvat myös ","nodeType":"text"},{"data":{"uri":"https://www.scaledagileframework.com/original-whitepaper-lean-agile-financial-planning-with-safe/"},"content":[{"data":{},"marks":[],"value":"Lean Agile Budjetoinnin kontribuutio SAFe 3.0 raamiin","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" ja maailman ensimmäinen väitöskirja ketterien menetelmien soveltuvuudesta ja käytöstä koko yrityksen laajuudelta. Maarit on pitänyt lukuisia esityksiä ketteristä menetelmistä ja myös kirjoittanut uusia ajatuksia sisältäviä blogeja. Seuraavan kerran voit nähdä Maaritin puhuvan ","nodeType":"text"},{"data":{"uri":"https://europeansafesummit20iframe.azurewebsites.net/SessionDetail.aspx?id=658980"},"content":[{"data":{},"marks":[],"value":"uudesta tavasta tehdä arvovirta-analyysiä","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" ","nodeType":"text"},{"data":{"uri":"https://europe.safesummit.com/"},"content":[{"data":{},"marks":[],"value":"Euroopan SAFe Summitissa","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", tai tavata hänet track chairinä ","nodeType":"text"},{"data":{"uri":"https://www.scan-agile.org/"},"content":[{"data":{},"marks":[],"value":"Scan Agile","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" - tai ","nodeType":"text"},{"data":{"uri":"https://www.agilealliance.org/xp2020/"},"content":[{"data":{},"marks":[],"value":"XP-konferenssissa","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jotka kaikki tapahtuvat tänä vuonna poikkeuksellisesti verkossa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Maaritin ajatuksia SAFen oikeasta soveltamisesta voit löytää myös Em Cambell-Prettyn kirjasta ”","nodeType":"text"},{"data":{"uri":"https://www.amazon.com/ART-Avoiding-Train-Wreck-Practical-ebook/dp/B07Y1DRR86"},"content":[{"data":{},"marks":[],"value":"The ART of Avoiding Train Wreck","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"”, tai ","nodeType":"text"},{"data":{"uri":"https://www.researchgate.net/profile/Laanti_Maarit"},"content":[{"data":{},"marks":[],"value":"uudemmista tutkimuspapereista","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Erityisesti sydäntäni lähellä on suomen kieli. Olenkin saanut olla mukana kehittämässä alan suomenkielistä sanastoa ja suomentamassa SAFe-raamia. Suomi olikin ensimmäinen ja vielä harvinaisin kieli 11 muun ","nodeType":"text"},{"data":{"uri":"https://www.scaledagileframework.com/wp-content/uploads/2020/01/SAFe5Glossary-Finnish.pdf"},"content":[{"data":{},"marks":[],"value":"SAFe-sanaston käännöksen","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" joukossa”, Maarit kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tänä vuonna Maarit on nimetty myös 100 naisen joukkoon, jotka ovat maailmassa eniten auttaneet edistämään ketterien ja Lean-menetelmien käyttöä, Lean In Agile for Women by Women - LIA100. 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Nyt kun kokemusta on ehtinyt kertyä jo runsaasti, päätimme laittaa jakoon parhaimmat opit ja asiakkaiden kokemukset online-koulutuksista.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Kuva: ","nodeType":"text"},{"data":{"uri":"https://unsplash.com/@kaitlynbaker?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText"},"content":[{"data":{},"marks":[],"value":"Kaitlyn Baker","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on ","nodeType":"text"},{"data":{"uri":"https://unsplash.com/?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText"},"content":[{"data":{},"marks":[],"value":"Unsplash","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://unsplash.com/?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText"},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"Vuonna 2010 purkautui Islannissa Eyjafjallajökull-niminen tulivuori. Koko Eurooppa peittyi savuun, ja viikkoihin emme pystyneet lentämään lentokoneilla. Tuolloin olin töissä Nokialla ja ketteröitin Mobile Phones-yksikköä tittelillä Agile Process Frame – minulla oli siis vastuullani koko organisaation prosessiraami.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Olin itse purkauksen aikaan Suomessa, mutta lukuisia kollegoitani sattui silloin olemaan työmatkalla Saksassa. Jälkeenpäin he kertoivat, miten heti purkauksen tapahduttua olivat päättäneet lähteä seuraavalla mahdollisella yhteydellä takaisin Suomeen. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Moni heistä tuli kiittämään minua ketterän ajattelutavan opettamisesta organisaatiossa ja kertomaan, että ilman tätä oppia he todennäköisesti olisivat jääneet viikoiksi jumiin sinne, missä sillä hetkellä sattuivat olemaan. Nyt he muodostivat tiimejä, vuokrasivat yhdessä autoja, ottivat ensimmäisen junan ja matkustivat ensimmäisen inkrementin kotia kohti ja lähtivät rohkeasti matkaan uskoen, että seuraavassa kaupungissa löytyy joku jatkoyhteys.\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nämä kertomukset ketterän ajattelutavan soveltamisesta omassa arkielämässä ovat olleet inspiraationa ja kannustuksena itselleni koronavirusepidemian puhjetessa. Koulutusliiketoimintamme oli pitkälti rakennettu luokkahuonekoulutusten varaan. Vaikka olimme selvitelleet erilaisia etäkoulutusmahdollisuuksia, olimme silti vakuuttuneita siitä, että pienissä ryhmissä tapahtuva oppiminen ja samassa tilassa tapahtuva intensiivinen työskentely oli paras tapa opettaa ja oppia uusia asioita.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Murroksessa ketteryys mitataan","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Kun alkoi näyttää siltä, että koronavirus ei pysähdy Kiinaan, aloimme yhdessä miettimään sen vaikutuksia meihin. Ensimmäisenä ajatuksena itselleni oli kiitollisuus siitä, että jo seitsemän vuoden ajan olimme saaneet auttaa asiakkaita ketterimmiksi – ketterät yritykset kun pystyvät selviämään muutoksista paremmin kuin ei-ketterät yritykset. Seuraavaksi aloimme miettimään, miten voisimme tukea asiakkaitamme tällä matkalla vielä paremmin, olosuhteista riippumatta.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Onneksi oli tiimi! Nopeasti keräsimme kokemuksemme etänä tapahtuneista koulutuksista: mikä niissä oli ollut toimivaa ja mikä toimimatonta. Lisäksi selvitimme ja testasimme lukuisia työkaluja sekä järjestelmiä, joilla saisimme liiketoimintamme siirrettyä digitaaliseen muotoon. Luokkahuonekoulutusten alustaksi valitsimme Zoomin*, koska siinä oli mahdollisuus jakaa osallistujat pienryhmiin. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Luokkahuonekoulutuksissa yksi yleisesti käyttämämme tekniikka on pöytäkunnittain tapahtuvat pienryhmäkeskustelut, jotka antavat mahdollisuuden reflektoida juuri läpikäytyjä asioita ja omaksua muilta uusia näkökulmia opittuun. Nyt meille on kertynyt näistä Zoomin breakout-huoneista jo runsaasti kokemusta. Viime koulutuksessa erään osallistujan mielestä niissä käyty keskustelu oman yrityksen ketterien menetelmien nykytilasta oli koulutuksen parasta antia!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Verkossa on mahdollisuus käyttää joustavasti sellaisiakin työkaluja, joiden käyttö luokkahuoneessa ei ole niin itsestään selvää. Yksi tällainen käyttämämme työkalu on Mentimeter. Olemme käyttäneet tätä alun perinkin opettajille tehtyä työkalua luokan pikaisen pulssin mittaamiseen: mitkä tavoitteet kurssissa koetaan tärkeimmiksi – tai miten osallistujat arvioivat tämänhetkistä organisaation tilannetta. Näistä saa nopeasti ja tasapuolisesti tilastollista dataa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Luokkahuonekoulutuksissa yleinen vitsien aihe on ollut, että ”eniten tästä hyötyy näiden post-it-lappujen valmistajat”. Eipä hyödy enää! Verkkokoulutusten myötä olemme siirtyneet käyttämään sähköisiä muistilappuja. Erään tällaisen session jälkeen yksi coacheistamme totesi olevansa yllättynyt siitä, miten tasa-arvoisesti online-koulutukset mahdollistavat erilaisten näkökulmien huomioon ottamisen perinteiseen seinätyöskentelyyn verrattuna.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Joustavat verkkokoulutukset myös asiakkaiden mieleen","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Asiakkailta saatu palaute online-koulutuksistamme on ollut yllättävän positiivista. Monet osallistujat kokevat tilanteen isoksi mahdollisuudeksi: nyt kerrankin on kalenterissa aikaa koulutuksille! Lisäksi verkkopohjaiset koulutukset ovat yllättävästi ratkaisseet vanhan luokkahuonekoulutuksia vaivanneen ongelman: online-koulutukset kun ovat ilman vaivaa vietävissä maakuntiin asti. Viime koulutuksessamme olikin useampia henkilöitä osallistumassa ympäri Suomea, taisipa joku osallistujista lähettää videokuvaa Lapista asti!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Isoilla murroksilla on tapana muuttaa toimintatapoja pysyvästi. Kun luovutaan ajatuksesta, että online-koulutukset ovat vain yksisuuntaista luennointia, ja otetaan käyttöön yhteiset keskustelut sekä kaikkien osallistujien kuunteleminen, on uuden tavan edut kiistattomat. Näin tavoitamme tasa-arvoisesti myös maakuntien osallistujat. Yllättäen emme ole vain opettamassa, vaan itsekin oppimassa uutta ja parempaa tapaa opettaa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"P.S. Lukioikäinen tyttäreni antoi aiheeseen kommentiksi ”ihan normi”. Kouluissa on totuttu jo sähköisiin oppikirjoihin, Wilman kautta annettuihin ryhmätöihin, itsenäiseen opiskeluun ja jopa sähköisesti tehtyihin ylioppilaskirjoituksiin.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"Asiakkaana olen jo pitkään kaivannut etänä tehtäviä koulutuksia. Kuitenkaan varsinkin ketteriin menetelmiin liittyvää koulusta ei juurikaan ole ollut saatavilla. Koulutuksissa kun painotetaan läsnäoloa ja sen myötä saavutettavan yhteistyön merkitystä.","nodeType":"text"},{"data":{},"marks":[],"value":"\n\n","nodeType":"text"},{"data":{},"marks":[{"type":"italic"}],"value":"Nyt muuttuneen tilanteen myötä olemme päässeet kokeilemaan etäkoulutuksia, ja kokemus ainakin omasta mielestäni on ollut todella positiivinen! Asiat tulee käytyä läpi samalla tavoin kuin luokkahuoneessa, tällä kertaa vain videon välityksellä. Ryhmätyöt on onnistuttu fasilitoimaan hyvin uusien työkalujen avulla, eivätkä työkalutkaan ole aiheuttanut ongelmia, koska varsinkin opiskelijoille ne ovat olleet hyvin yksinkertaisia käyttää.\n\nAikaa ei kulu siirtymisiin ja siksi koulutukset on pystytty pilkkomaan pienempiin osiin, mikä helpottaa tarvittavan ajan varaamista kalenterista – on helpompi löytää vapaata aikaa parille tunnille koko päivän sijasta.\n\nAinoa, mitä olen luokkahuonekoulutuksista jäänyt kaipaamaan, on tutustuminen muihin kurssilaisiin väliaikojen kahvitaukokeskustelujen kautta. Ryhmätöissä toki pääsee tutustumaan, mutta niissä keskitytään helpommin itse asiaan, jolloin muista asioista ajatustenvaihtoa ei ehdi käymään. Mutta ehkäpä tämäkin ratkaistaan, kun opimme paremmin hyödyntämään etäyhteyksiä :)\n\nSari Hildén, Head of Transformation and Development, Posti","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"blockquote"},{"data":{},"content":[{"data":{},"marks":[],"value":"Kerromme mielellämme lisää online-koulutuksistamme virtuaalisissa tapaamisissa! Laita meille viestiä ","nodeType":"text"},{"data":{"uri":"mailto:courses@nitor.com"},"content":[{"data":{},"marks":[],"value":"courses@nitor.com","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" tapaamisen sopimiseksi!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"*Olemme tutkineet online-koulutuksissa käyttämäämme zoom-työkalua koskevia tietoturvauhkia, ja olemme pyrkineet minimoimaan erilaisilla toimenpiteillä mahdolliset riskit.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3N3HedbHD3XfWajHOBjIKL","type":"Entry","createdAt":"2020-12-08T07:10:29.056Z","updatedAt":"2020-12-17T22:11:03.572Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Maarit Laanti","jobTitle":"Johtaja, Valmennus, SAFe Fellow","email":"maarit.laanti@nitor.com","phoneNumber":"+358 40 5308056","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/mlaanti/"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Maarit Laanti","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitorin päävalmentaja ja tehnyt väitöskirjansa laajamittaisesta ketteryydestä. 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ihmisistämme","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2AqefwG8FZN7bxyPhyrfnE","type":"Entry","createdAt":"2020-12-30T06:58:03.977Z","updatedAt":"2021-02-02T12:54:43.329Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":12,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Miten kävi, kun Okko heittäytyi uuteen työhön pandemian aikana?","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4VI39N6fegku1jU2kXyRbS","type":"Asset","createdAt":"2020-12-30T06:58:00.702Z","updatedAt":"2020-12-30T06:58:00.702Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Okko Ojala etätöissä","description":"Okko Ojala, chair, remote 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Vuonna 2020 rekrytoimme ja perehdytimme useimmat uudet nitorilaiset täysin etänä. Tässäkin haasteessa oli avuksi arvomme: ketteryys, pragmaattisuus ja yhtenäisyys. Lue Okon kokemuksista uutena nitorilaisena pandemian vuonna 2020.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Työpaikan vaihto on usein kuormittavaa. On kartoitettava itseään kiinnostavat yritykset, laitettava CV kuntoon ja kirjoitettava hakemuksia. Rekrytointiin kuuluu myös tyypillisesti useita haastatteluja, joskus tehtäviä ja jopa psykologisia testejä.\n\nPandemian myötä työpaikan vaihtamiseen on tullut uusia epävarmuustekijöitä. Kannattaako nyt vaihtaa? Mitkä yritykset menestyvät, mitkä vähentävät työntekijöitään? Jos aloitan uudessa työssä etänä, pääsenkö yrityksen kulttuuriin aidosti sisään?\n\nNäistä kysymyksistä huolimatta päätin kevään 2020 poikkeusoloissa lähestyä Nitoria ja laittaa hakemuksen Fullstack Developerin tehtävään. Olenkin Nitorin ensimmäinen työntekijä, jonka rekrytointi ja perehdytys on toteutettu täysin etänä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Rekryvaihe","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Pääsin Nitorin kanssa helposti juttelemaan. Kevyt vapaamuotoinen hakemus riitti yhteyden avaamiseen ja siihen vastattiin pian. Kaikki haastattelut ja lopulta myös työtarjouksen esittely hoidettiin videon välityksellä etäyhteyksin. Oman kodin rauhassa työhaastattelut olivat oikeastaan helpompia hoitaa verrattuna siihen, että olisi pitänyt matkustaa kesken päivän tapaamiseen. Kättelyt jäivät tällä kertaa väliin, kun solmimme työsopimukseni sähköisellä allekirjoituksella pari viikkoa hakemuksestani.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Jos luonnehtisin Nitorin rekrytointiprosessia yhdellä sanalla, se olisi ","nodeType":"text"},{"data":{},"marks":[{"type":"italic"}],"value":"keskusteleva","nodeType":"text"},{"data":{},"marks":[],"value":".\nNitorilla henkilökohtaisia keskusteluja painotetaan hakemusvaiheessa ja kaikkiin kysymyksiini vastattiin. Keskusteluiden kautta pyrittiin selvittämään osaamistani ja tapaani työskennellä konsulttina. Työkokemukselleni annettiin arvoa, eikä formaaleja testejä tai harjoitustehtäviä minulla ollut ollenkaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ensiaskeleet uudessa työssä","nodeType":"text"}],"nodeType":"heading-2"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"rkLXzh2yB9HQZOtqPLWnJ","type":"Asset","createdAt":"2020-12-29T04:32:41.826Z","updatedAt":"2020-12-29T04:32:41.826Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Opening day, Slack","description":"Okko Ojala, slack","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/rkLXzh2yB9HQZOtqPLWnJ/b23842d306ff2786c5acdc73e520d9a2/slack.png","details":{"size":115270,"image":{"width":778,"height":474}},"fileName":"slack.png","contentType":"image/png"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"\nTyösopimuksen allekirjoituksen jälkeen sain ohjeen tehdä toiveideni mukaisen ostoslistan tulevista työvälineistäni. Lähetti toi kaikki laitteet kotiovelleni ensimmäistä työpäivää edeltävällä viikolla. Olin valmis aloittamaan ensimmäisen työpäiväni – kotoa. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ensimmäisinä päivinä viiden henkilön tiimi perehdytti minua Nitorin käytäntöihin videoyhteyden kautta. Nitorilla ei ole juurikaan tiukkoja ohjeistuksia ja vielä vähemmän sääntöjä (kuulemma kattoterassilta ei saa kiivetä kiinteistön katolle, eikä Nitorin kylpytakissa saa mennä Mummotunneliin), niinpä perehdytys keskittyi Nitorin kulttuuriin, arvoihin ja tapoihin. Moneen kysymykseeni vastaus oli lähes systemaattisesti: “voit itse päättää sen mukaan, mikä on Nitorin ja itsesi edun mukaista”. \n\nJo perehdytyksessä huomasin, että voin itse vaikuttaa yhteisiin asioihimme. Minua kehotettiin tuomaan omat havaintoni, kysymykseni ja saamani vastaukset osaksi sisäisessä wikissä olevaa perehdytyssisältöä. Päivitinkin kaikille avoimia kirjallisia perehdytysmateriaaleja samalla kun suoritin niitä, jotta seuraavalla aloittajalla olisi ajankohtaisin tieto käsillä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Työyhteisöön kuuluminen etänä","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ensimmäisestä päivästä tähän päivään asti olen ollut osa Nitorin työyhteisöä ja yhteydessä nitorilaisiin pääasiassa virtuaalisten yhteisöjemme ja digitaalisten viestimien kautta. Näin olen muun muassa osallistunut yrityksen strategiaa määrittelevään vuotuiseen Crystal Ball -sessioon sekä sisäisiin Lightning Talks ja Frontend Forum -esityksiin. Vaikka olen jo ollut mukana Nitorin kevät- ja joulujuhlassakin (molemmissa mieltäni erityisesti lämmitti Suomen eturivin artistien livestriimatut keikat), seitsemän kuukauden aikana olen tavannut vain kourallisen muita nitorilaisia kasvotusten. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tästä huolimatta koen, että olen kotiutunut Nitorille. Olen myös saanut tunnustusta nitorilaisilta, joista suurinta osaa en ole koskaan tavannut kasvotusten. Nitor Recognition on lämminhenkinen bonus, jota kuka tahansa nitorilainen saa ehdottaa työkaverilleen hyvästä työstä. Sain Nitor Recognitionin jo ensimmäisellä viikolla! Joulukuussa minut valittiiin työsuojeluvaltuutetuksi henkilöstön äänestyksessä, joten varmaankin olen sulautunut hyvin porukkaan myös muiden nitorilaisten mielestä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vinkkejä etänä uudessa työssä aloittavalle","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Uuteen työpaikkaan perehtyminen etänä vaatii ponnisteluja, koska etätyössä yhteyttä toisiin joutuu aktiivisesti pitämään yllä. Alla omat vinkkini tähän: ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Pidä etäkokouksissa kamera päällä. Muiden on helpompi tutustua sinuun ja hekin pitävät kameraa todennäköisemmin päällä. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Avaa kahden- tai kolmenkeskisiä videopuheluita matalalla kynnyksellä, kun on tarve tehtävien läpikäynnille, katselmoinnille tai tarvitsette ratkaisujen pallottelua. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Parikoodaus tai katselmoinnit onnistuvat helposti jakamalla ruudun. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Ole tavoitettavissa online-kanavissa ja merkitse statukseesi, jos olet poissa. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Musiikki yhdistää. Jaa linkkejä tai soita musiikkia, kun odottelette muiden tulevan videotapaamiseen. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Käytä huumoria etätöissäkin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}}],"slug":"nitorille-pandemian-aikana","showRelatedArticles":false,"blocks":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"UoHGMWywL2qRncKnrhlK1","type":"Entry","createdAt":"2020-09-29T14:27:02.586Z","updatedAt":"2020-12-17T22:52:54.167Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"cta"}},"locale":"fi-FI"},"fields":{"name":"Jobs CTA","title":"Lisää kysymyksiä? ","paragraph":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Laita viesti People Ops spesialistillemme Janne Järviselle. Hän vastaa sinua askarruttaviin kysymyksiin. Emme rekrytoi massoja, vaan yksilö kerrallaan. Niinpä jokainen rekrytointiprosessimme on myös yksilöllinen. Haluamme, että voit mutkattomasti tutustua Nitoriin ja löydät itsellesi oikean paikan.","marks":[],"data":{}}],"data":{}}]},"image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1WvfXwcqpRImAVXWlYhXYc","type":"Asset","createdAt":"2020-09-29T11:12:12.093Z","updatedAt":"2020-12-17T17:08:02.096Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"locale":"fi-FI"},"fields":{"title":"People","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/1WvfXwcqpRImAVXWlYhXYc/833e656ade9a7a93ac57a6c74eb4b015/Janne-J__rvinen_1_1.png","details":{"size":1599643,"image":{"width":1725,"height":1725}},"fileName":"Janne-Järvinen 1_1.png","contentType":"image/png"}}},"actions":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"7pR0BNgu3LRXCB3xd39fz4","type":"Entry","createdAt":"2020-12-12T14:57:10.681Z","updatedAt":"2020-12-12T14:57:10.681Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"button"}},"locale":"fi-FI"},"fields":{"name":"Mail to Jobs","text":"Ota meihin yhteyttä","externalUrl":"mailto:jobs@nitor.com"}}],"alignment":"right"}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"wxppuvI1eHtlbDQggPmyc3","type":"Entry","createdAt":"2020-12-08T14:12:54.736Z","updatedAt":"2020-12-08T14:12:54.736Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Abban tahdissa Euroopan parhaiden työpaikkojen joukkoon","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"DbeIeIBYgKJ99pR8YHjFz6","type":"Asset","createdAt":"2020-11-27T17:00:55.024Z","updatedAt":"2020-11-27T17:00:55.024Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor-GPTW-2019-5.jpg","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/DbeIeIBYgKJ99pR8YHjFz6/5999b06b206d320efdb89a49f9c3636c/Nitor-GPTW-2019-5.jpg","details":{"size":199878,"image":{"width":1152,"height":648}},"fileName":"Nitor-GPTW-2019-5.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Digitaalinen insinööritoimisto Nitor on jälleen yksi Euroopan parhaista työpaikoista. Euroopan Great Place to Work -tutkimuksen tulokset julkistettiin Nobel-juhlistakin tunnetun Tukholman kaupungintalon salissa pidetyssä palkintogaalassa. Nitor sijoittui omassa sarjassaan kolmanneksi ollen siten parhaiten sijoittunut suomalaisyritys. Tänä vuonna mukana oli ennätysmäärä yrityksiä Suomesta.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor sai tunnustuksensa vauhdikkaassa palkintogaalassa, jossa oli euroviisumainen tunnelma aina räväkästä popbändistä eri maiden liehuviin lippuihin. Vuonna 2007 perustettu Digitaalinen insinööritoimisto osallistui Great Place to Work -organisaation järjestämään tutkimukseen viidettä kertaa. Nitor on valittu Suomen parhaaksi työpaikaksi nyt kaksi kertaa peräkkäin vuosina 2018–2019. Kestävän digitaalisen kehityksen asialla oleva ohjelmistoyritys on myös sijoittunut Euroopan parhaiden työpaikkojen joukkoon jokaisella kerralla.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Jo yritystä perustettaessa päätimme pitää mahdollisimman hyvää huolta työntekijöistämme ja asiakkaistamme. Menestyksemme perustuu yksinkertaisuudessaan tämän periaatteen luomaan hyvän kehään: työntekijöillämme on puitteet kehittyä ja asiakkaamme saavat parasta mahdollista palvelua. Valinta yhdeksi Euroopan parhaista työpaikoista lämmittää erityisen paljon nyt, kun laajenemme kansainvälisesti”, toimitusjohtaja Matti Vilmi kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6a9L62UehDS93CzbkuBgI7","type":"Asset","createdAt":"2020-11-27T16:57:16.671Z","updatedAt":"2020-11-27T16:57:16.671Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_2.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/6a9L62UehDS93CzbkuBgI7/9ccdaf3417bf444b2ea16e1cd3a1a77d/Nitor_GPTW_2019_2.JPG","details":{"size":306953,"image":{"width":1600,"height":1200}},"fileName":"Nitor_GPTW_2019_2.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor toimii jo nyt useammassa maassa vieden esimerkiksi ketterien menetelmien koulutusta ja toimintakulttuuria suuryrityksiin ympäri Eurooppaa. Yritys avasi toimiston Tukholmaan puolitoista vuotta sitten ja kasvattaa uusien asiakkuuksien myötä jalansijaansa Ruotsissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Palveluillemme on kysyntää lahden molemmin puolin, mutta haluamme kasvaa vain sitä tahtia, kun onnistumme löytämään parhaita mahdollisia työntekijöitä. Uskon, että Nitorin arvot – yhtenäisyys, ketteryys, tehokkuus, pragmaattisuus ja intohimo – resonoivat digitaalisten palveluiden parissa toimivien kesken kaikkialla. Digitaaliselle insinöörille ei ole yhdentekevää, millaisessa kulttuurissa ja seurassa työtään tekee,” Vilmi kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"xs3gzeXdgyo6Ndcu2Av2z5","type":"Asset","createdAt":"2020-11-27T16:57:13.576Z","updatedAt":"2020-11-27T16:57:13.576Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_4.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/xs3gzeXdgyo6Ndcu2Av2z5/859814a0b488b61f98c99d26354dc69e/Nitor_GPTW_2019_4.JPG","details":{"size":239797,"image":{"width":1600,"height":1200}},"fileName":"Nitor_GPTW_2019_4.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Hierarkian sijaan Nitor tähtää yrityskulttuurissaan avoimuuteen ja itseohjautuvuuteen. Ketterää henkilöstöjohtamista sekä toteutetaan että koulutetaan muille. Nitorin valmentajat auttavat yrityksiä ketterän toimintakulttuurin luomisessa järjestämällä esimerkiksi koulutuksia, joiden avulla organisaatiot voivat toimia tehokkaammin nopeissa muutostilanteissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorissa ei ole perinteistä keskijohtoa, vaan jokaisella työntekijällä on tukenaan tasavertainen Kamu, oma valmentaja, jonka kanssa voi luottamuksellisesti keskustella henkilökohtaisista tavoitteistaan tai huolistaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"th31tW2Zhd6M03wCR1SlE3","type":"Asset","createdAt":"2020-11-27T16:56:56.881Z","updatedAt":"2020-11-27T16:56:56.881Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_3.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/th31tW2Zhd6M03wCR1SlE3/c99dba3df6334af5ae734e35dded3b53/Nitor_GPTW_2019_3.JPG","details":{"size":1480888,"image":{"width":3024,"height":4032}},"fileName":"Nitor_GPTW_2019_3.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vuonna 2018 Nitorin liikevaihto kasvoi edellisvuodesta 18,2 % yltäen 25 miljoonaan euroon. Kuluneen vuoden aikana Nitor on laajentanut palveluitaan esimerkiksi tekoälyn ja yritysarkkitehtuurin alueilla ostamalla ATK Helsinki -yrityksen ja käynnistämällä uuden Nitor Insight -liiketoiminnan. Myös kysyntä palvelumuotoilulle, käyttökokemuksen suunnittelulle ja mobiilipalveluiden kehittämiselle on jatkanut kasvuaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Me suhtaudumme intohimoisesti työhömme ja ammattitaitoomme, ja siksi haluamme myös tarjota parhaat mahdolliset puitteet ja tiimin työn tekemiseen”, Matti Vilmi summaa.","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"cuBmsmBPEr5omz6Y9f9PM2","type":"Asset","createdAt":"2020-11-27T16:55:26.441Z","updatedAt":"2020-11-27T16:55:26.441Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW.gif","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/cuBmsmBPEr5omz6Y9f9PM2/bc45a11a669392ecb37d85bd68e684b4/Nitor_GPTW.gif","details":{"size":1979152,"image":{"width":600,"height":600}},"fileName":"Nitor_GPTW.gif","contentType":"image/gif"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tietoa Great Place to Work 2019 -tutkimuksesta ","nodeType":"text"},{"data":{"uri":"https://www.greatplacetowork.fi/blogit/euroopan-parhaat-tyopaikat-2019"},"content":[{"data":{},"marks":[],"value":"https://www.greatplacetowork.fi/blogit/euroopan-parhaat-tyopaikat-2019","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"LISÄTIETOA","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"Matti Vilmi, Nitor","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"},{"data":{},"marks":[],"value":"\nPuh: +358 45 120 4747","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"},{"data":{},"marks":[],"value":"\nE-mail: matti.vilmi@nitor.com","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"abban-tahdissa-euroopan-parhaiden-tyopaikkojen-joukkoon","publishDate":"2019-06-06"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3tN4whJIAPMr4md0DC6ZrQ","type":"Entry","createdAt":"2020-12-03T11:28:13.901Z","updatedAt":"2020-12-19T18:08:36.613Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Joulupukin pikku digi-insinööriapulaiset","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2TfQIVSjXe6qSAg3cZ2asv","type":"Asset","createdAt":"2020-12-03T11:19:19.499Z","updatedAt":"2020-12-08T12:28:48.539Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Hand on keyboard with Jouluntekijä bracelet","description":"Posti, jouluntekijä","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2TfQIVSjXe6qSAg3cZ2asv/f8443dd47ddcbea53537c855de1bb29e/Arton_blogi_joulupukin_pikkuapulaiset.jpg","details":{"size":47176,"image":{"width":1140,"height":641}},"fileName":"Arton_blogi_joulupukin_pikkuapulaiset.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Posti on yksi Nitorin tärkeimmistä asiakkaista. Nitor on palvellut Postia perustamisestaan eli vuodesta 2007 lähtien. Postilla voikin tavata varsin monta digitaalista insinööriä varmistamassa, että joulutervehdykset ja paketit (myös ne pehmeät!) löytävät ajoissa vastaanottajille tänäkin jouluna.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Verkkokauppojen joulusesonki käynnistyi jälleen marraskuun lopun Black Friday -tarjouksista. Joulukauden aikana Postin lajittelukeskusten kautta kulkee yli miljoona pakettia viikossa. Verkko-ostosten suosio on kasvanut vuosi vuodelta ja koronaepidemia on entisestään lisännyt etäostosten tekoa. Pakettien lisäksi Posti toimittaa tänäkin jouluna lähes 30 miljoonaa joulukorttia.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Joulusesonki tuo työtä Postin työntekijöiden lisäksi myös tietojärjestelmille, sillä asiakkaat seuraavat ahkerasti pakettien kulkua Postin sähköisten palvelukanavien kautta. Postin sisäisetkin palvelut käyvät täydellä teholla lukiessaan automaattisesti joulukorttien osoitetietoja ja ohjatessaan lähetyksiä niiden vastaanottajille.\n \nPosti varautuu joulusesonkiin ja sen aiheuttamaan kuormaan hyvissä ajoin pitkin vuotta ja Postin IT-osastolla ensimmäiset piparit ilmestyvätkin tarjolle jo pian kesälomien loputtua. Järjestelmien ruuhkahuippuja hallitaan muun muassa käyttämällä moderneja pilvipalveluja ja monet Postin sähköisistä palveluista tuotetaankin Microsoft Azure tai Amazon Web Services -ympäristöissä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Pilvipalveluiden avulla järjestelmien kapasiteettia saadaan helposti kasvatettua silloin kun sitä tarvitaan. Palvelinkapasiteettia ei enää tarvitse mitoittaa joulun huippusesonkia varten, vaan se kasvaa ja laskee automaattisesti tarpeen mukaan. 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Mikäli uusi versio ei toimi odotetusti tai siihen on lipsahtanut mukaan virhe, on edellinen versio helppo palauttaa takaisin käyttöön.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Joulusesongin kannalta konttien hyvä ominaisuus on se, että niitä on myös helppoa monistaa. Pilvipalvelu valvoo jatkuvasti kontteihin kohdistuvaa kuormaa. Jos käyttäjämäärät kasvavat, uusia kontteja käynnistetään automaattisesti jakamaan kasvanutta tarvetta. Kuormahuipun laskiessa ylimääräiset kontit poistetaan käytöstä. Joustavuus tuo konkreettista hyötyä, sillä joulunajan kasvaneet kävijämäärät jakautuvat hyvin epätasaisesti eri vuorokauden aikoihin. Yksittäisiä ruuhkahuippuja esiintyy esimerkiksi sekä ennen ja jälkeen työpäivien alkua.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vaikka pilvipalvelut voivatkin skaalautua käytännössä rajattomasti, saattavat fyysisen maailman rajoitukset tulla vastaan. Pakettiautomaatteihin mahtuu kerrallaan vain rajattu määrä paketteja, joten noudathan tilaamasi lähetyksen mahdollisimman nopeasti. Näin myös naapurisi saa pakettinsa mahdollisimman lähelle kotiaan. 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Oletko sinäkin? Tule mukaan luomaan kestävää digitaalista kehitystä.","metaImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"334UHUWq7GgES9xxitGR7f","type":"Asset","createdAt":"2020-12-03T11:34:17.279Z","updatedAt":"2020-12-03T11:34:17.279Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"People learning with LEGOs","description":"LEGO Serious play, workshop, training","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/334UHUWq7GgES9xxitGR7f/c4515754b0943930d3a02221fede5941/lego-serious-play-001.jpg","details":{"size":546749,"image":{"width":3117,"height":1753}},"fileName":"lego-serious-play-001.jpg","contentType":"image/jpeg"}}}}}}},"alignment":"right"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6B5HhAzLW2qAyv2dVZY8xz","type":"Entry","createdAt":"2020-09-29T11:23:51.351Z","updatedAt":"2020-12-17T21:02:57.665Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":16,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Frontpage Latest news","title":"Uutiset","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"aYkx2VU0d89tOYGYTrnsw5","type":"Entry","createdAt":"2020-12-08T08:28:19.811Z","updatedAt":"2020-12-17T15:47:55.405Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Tieteen tietotekniikan keskuksen ja Nitorin kehittämä REMS-järjestelmä auttaa tutkijoita työssään","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"EIZBxCKwggbw7L4guOPQ36","type":"Asset","createdAt":"2020-11-27T16:54:46.481Z","updatedAt":"2020-11-27T16:54:46.481Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"CSC-main.jpg","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/EIZBxCKwggbw7L4guOPQ36/57ef532d146c9d287e4b011e3f2ba729/CSC-main.jpg","details":{"size":380703,"image":{"width":2304,"height":1296}},"fileName":"CSC-main.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor kehittää yhdessä Tieteen tietotekniikan keskuksen (CSC) kanssa tieteellisten aineistojen hallintaan tarkoitettua REMS-järjestelmää. Järjestelmän avulla erilaisiin aineistoihin voidaan hakea ja jakaa käyttövaltuuksia eri organisaatioissa toimiville tutkijoille. Ratkaisu on toteutettu ketterästi Clojure-kielellä ja julkaistu avoimena lähdekoodina. Jo vuodesta 2017 CSC:n puitesopimustoimittajana ollut Nitor voitti kilpailutuksen REMS-järjestelmän jatkokehityksestä myös vuosille 2020 – 2022.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tieteen tietotekniikan keskus eli CSC on suomalainen valtion ja korkeakoulujen omistama tietotekniikan osaamiskeskus. CSC tuottaa kansainvälisesti korkeatasoisia ICT-asiantuntijapalveluita ja on tunnettu esimerkiksi laskentapalveluistaan ja ","nodeType":"text"},{"data":{"uri":"https://yle.fi/uutiset/3-10818421"},"content":[{"data":{},"marks":[],"value":"supertietokoneistaan","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Nitor on yhdessä CSC:n kanssa uudistamassa keskuksen REMS-järjestelmää, jota hyödyntävät esimerkiksi Findata sekä THL:n biopankki.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Mikä on tutkijoiden käyttämä REMS-järjestelmä?","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"REMS eli Resource Entitlement Management System -järjestelmä on toteutettu osana kansainvälistä ","nodeType":"text"},{"data":{"uri":"http://www.elixir-finland.org/elixir/"},"content":[{"data":{},"marks":[],"value":"ELIXIR","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"-hanketta, joka kokoaa yhteen euroopanlaajuisesti bio- ja terveystieteiden aineistoja ja työkaluja. Hankkeen tavoitteena on luoda tutkimusinfrastruktuuri, jonka avulla tutkijat voivat helpommin löytää ja analysoida aineistoja sekä jakaa tietotaitoaan toteuttaen alan parhaita käytäntöjä. REMS mahdollistaa eri organisaatioiden tutkijoille pääsyn aineistoihin, ja hakuprosessi voidaan hoitaa kokonaan palvelun sisällä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Clojure-ohjelmointikielellä rakennettu ","nodeType":"text"},{"data":{"uri":"https://github.com/CSCfi/rems/"},"content":[{"data":{},"marks":[],"value":"REMS on avoimen lähdekoodin tuote","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jossa päätoteuttajina toimivat CSC ja Nitor. Nitorilta ovat alusta asti olleet mukana kokeneet ohjelmistoarkkitehtimme ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Markku Rontu","nodeType":"text"},{"data":{},"marks":[],"value":" ja ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Joel Kaasinen","nodeType":"text"},{"data":{},"marks":[],"value":", joille sekä Clojure että avoin lähdekoodi merkitsevät paljon.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Julkisten järjestelmien on mielestäni tärkeää olla avointa lähdekoodia. On myös hienoa päästä näyttämään esimerkkiä laajasta Clojurella tehdystä järjestelmästä sekä auttaa muita kehittämällä avoimen lähdekoodin komponentteja. Monesta muusta modernista kielestä poiketen Clojure on rakennettu alunperin raskaaseen tuotantokäyttöön ja soveltuu tämän kaltaisen systeemin ohjelmointiin hyvin“, kertoo Markku.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"REMS sisältää käyttöliittymän, jolla käyttölupahakemus kiertää hakijalta hyväksyttäväksi aineiston omistajalle tai hänen edustajalleen. Lisäksi se tarjoaa laajan rajapinnan, joka jakaa hakemusten ja myönnettyjen käyttöoikeuksien tiedot sekä toimii integraatiopisteenä muihin luvitus- tai käsittelyjärjestelmiin. REMS on joustavasti sovellettavissa vastaamaan sitä käyttävän organisaation tarpeisiin. Järjestelmää hyödyntää esimerkiksi tietolupaviranomainen Findata sekä Terveyden- ja hyvinvoinnin laitoksen (THL) biopankki.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ketterällä tiimillä toteutettu ratkaisu mukautuu eri käyttäjien tarpeisiin","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"CSC:n ja Nitorin intohimoisesti Clojureen suhtautuvat asiantuntijat rakensivat yhdessä järjestelmän, joka muokkautuu eri käyttäjäorganisaatioiden tarpeisiin. Uuden järjestelmän soveltuvuus validoitiin proof-of-concept -toteutuksella, jonka päälle on rakennettu pala kerrallaan uusia ominaisuuksia käyttäjäorganisaatioiden tarpeiden mukaan. Ensimmäisenä REMSin otti käyttöön ","nodeType":"text"},{"data":{"uri":"https://www.kielipankki.fi/"},"content":[{"data":{},"marks":[],"value":"Kielipankki","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jossa järjestelmä on ollut tuotannossa vuodesta 2018.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Uudet käyttäjäorganisaatiot tuovat aina uusia tarpeita järjestelmälle, mikä voi olla isokin haaste. Projektiimme onkin mahtunut muutama laaja uudelleenkirjoitus, kuten esimerkiksi käsittelymallin merkittävä yksinkertaistaminen. 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Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. 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Järjestelmän avulla erilaisiin aineistoihin voidaan hakea ja jakaa käyttövaltuuksia eri organisaatioissa toimiville tutkijoille. Ratkaisu on toteutettu ketterästi Clojure-kielellä ja julkaistu avoimena lähdekoodina. Jo vuodesta 2017 CSC:n puitesopimustoimittajana ollut Nitor voitti kilpailutuksen REMS-järjestelmän jatkokehityksestä myös vuosille 2020 – 2022.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tieteen tietotekniikan keskus eli CSC on suomalainen valtion ja korkeakoulujen omistama tietotekniikan osaamiskeskus. CSC tuottaa kansainvälisesti korkeatasoisia ICT-asiantuntijapalveluita ja on tunnettu esimerkiksi laskentapalveluistaan ja ","nodeType":"text"},{"data":{"uri":"https://yle.fi/uutiset/3-10818421"},"content":[{"data":{},"marks":[],"value":"supertietokoneistaan","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Nitor on yhdessä CSC:n kanssa uudistamassa keskuksen REMS-järjestelmää, jota hyödyntävät esimerkiksi Findata sekä THL:n biopankki.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Mikä on tutkijoiden käyttämä REMS-järjestelmä?","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"REMS eli Resource Entitlement Management System -järjestelmä on toteutettu osana kansainvälistä ","nodeType":"text"},{"data":{"uri":"http://www.elixir-finland.org/elixir/"},"content":[{"data":{},"marks":[],"value":"ELIXIR","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"-hanketta, joka kokoaa yhteen euroopanlaajuisesti bio- ja terveystieteiden aineistoja ja työkaluja. Hankkeen tavoitteena on luoda tutkimusinfrastruktuuri, jonka avulla tutkijat voivat helpommin löytää ja analysoida aineistoja sekä jakaa tietotaitoaan toteuttaen alan parhaita käytäntöjä. REMS mahdollistaa eri organisaatioiden tutkijoille pääsyn aineistoihin, ja hakuprosessi voidaan hoitaa kokonaan palvelun sisällä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Clojure-ohjelmointikielellä rakennettu ","nodeType":"text"},{"data":{"uri":"https://github.com/CSCfi/rems/"},"content":[{"data":{},"marks":[],"value":"REMS on avoimen lähdekoodin tuote","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jossa päätoteuttajina toimivat CSC ja Nitor. Nitorilta ovat alusta asti olleet mukana kokeneet ohjelmistoarkkitehtimme ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Markku Rontu","nodeType":"text"},{"data":{},"marks":[],"value":" ja ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Joel Kaasinen","nodeType":"text"},{"data":{},"marks":[],"value":", joille sekä Clojure että avoin lähdekoodi merkitsevät paljon.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Julkisten järjestelmien on mielestäni tärkeää olla avointa lähdekoodia. On myös hienoa päästä näyttämään esimerkkiä laajasta Clojurella tehdystä järjestelmästä sekä auttaa muita kehittämällä avoimen lähdekoodin komponentteja. Monesta muusta modernista kielestä poiketen Clojure on rakennettu alunperin raskaaseen tuotantokäyttöön ja soveltuu tämän kaltaisen systeemin ohjelmointiin hyvin“, kertoo Markku.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"REMS sisältää käyttöliittymän, jolla käyttölupahakemus kiertää hakijalta hyväksyttäväksi aineiston omistajalle tai hänen edustajalleen. Lisäksi se tarjoaa laajan rajapinnan, joka jakaa hakemusten ja myönnettyjen käyttöoikeuksien tiedot sekä toimii integraatiopisteenä muihin luvitus- tai käsittelyjärjestelmiin. REMS on joustavasti sovellettavissa vastaamaan sitä käyttävän organisaation tarpeisiin. Järjestelmää hyödyntää esimerkiksi tietolupaviranomainen Findata sekä Terveyden- ja hyvinvoinnin laitoksen (THL) biopankki.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ketterällä tiimillä toteutettu ratkaisu mukautuu eri käyttäjien tarpeisiin","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"CSC:n ja Nitorin intohimoisesti Clojureen suhtautuvat asiantuntijat rakensivat yhdessä järjestelmän, joka muokkautuu eri käyttäjäorganisaatioiden tarpeisiin. Uuden järjestelmän soveltuvuus validoitiin proof-of-concept -toteutuksella, jonka päälle on rakennettu pala kerrallaan uusia ominaisuuksia käyttäjäorganisaatioiden tarpeiden mukaan. Ensimmäisenä REMSin otti käyttöön ","nodeType":"text"},{"data":{"uri":"https://www.kielipankki.fi/"},"content":[{"data":{},"marks":[],"value":"Kielipankki","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jossa järjestelmä on ollut tuotannossa vuodesta 2018.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Uudet käyttäjäorganisaatiot tuovat aina uusia tarpeita järjestelmälle, mikä voi olla isokin haaste. Projektiimme onkin mahtunut muutama laaja uudelleenkirjoitus, kuten esimerkiksi käsittelymallin merkittävä yksinkertaistaminen. Puhdas funktionaalinen koodi, automaattisten testien hyvä kattavuus sekä Clojure-kielen ilmaisuvoima ovat kuitenkin pitäneet koodimassan kurissa”, Markku kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Jo vuodesta 2017 REMS-järjestelmän toimittajana ollut Nitor voitti kilpailutuksen järjestelmän jatkokehityksestä myös vuosille 2020 – 2022. Keväällä 2020 alkanut etätyösuositus ei hidastanut ketterin periaattein toimivaa tiimiä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"“Projektin onnistuminen on lähes aina toimivan tiimityön tulosta. Olemme esimerkiksi toimineet alusta lähtien etätiiminä CSC-kehittäjien kanssa. Se sopii hyvin avoimen lähdekoodin projektiin ja on tietenkin helpottanut yleistä siirtymistä etätyöhön. Lisäksi kokonaisuuden hallintaan ja uusien tarpeiden sovittamiseen tarvitaan hyvää tuoteohjausta, josta kuuluu iso kiitos CSC tuoteomistajille. Jatkuva oppiminenkin on olennaista – sattumoisin myös teknologiavalintamme tapahtui alunperin Joelin pitämän Clojure-ohjelmointikurssin käyneen tuoteomistajan innoittamana!","nodeType":"text"},{"data":{},"marks":[],"value":"“, Markku kertoo.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5F8fHrCXlNSv6hSxYjD48V","type":"Entry","createdAt":"2020-06-29T11:43:04.392Z","updatedAt":"2020-06-29T11:43:04.392Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Teknologia","slug":"teknologia"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"tieteen-tietotekniikan-keskuksen-ja-nitorin-kehittama-rems-jarjestelma-auttaa-tutkijoita-tyossaan","publishDate":"2020-08-20","showRelatedArticles":true}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. In conclusion, the five-step data science process described in this blog post has proven to be a valuable guideline as Finnair’s operational analytics area continues to evolve.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2dQLj8osKori0q3pY8NTmn","type":"Entry","createdAt":"2020-10-28T20:52:06.201Z","updatedAt":"2021-01-17T10:28:58.223Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Analytiikka","slug":"Analytiikka"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"providing-business-value-with-data-science-at-finnair-the-five-step-model","publishDate":"2020-11-23","showRelatedArticles":true}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"AQGwiAE4IokbqbG6bzXjG","type":"Entry","createdAt":"2020-12-09T10:07:08.678Z","updatedAt":"2020-12-17T15:48:26.319Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Nitor kehittää opintojen ydinjärjestelmää Sisua","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"HpC6xwP5n3wleW5QrSqtP1","type":"Asset","createdAt":"2020-11-27T17:03:45.722Z","updatedAt":"2020-12-09T10:04:34.291Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"A picture of a brick wall","description":"Sisu","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/HpC6xwP5n3wleW5QrSqtP1/7dc2a6a8afde3f7daa30b3fef2a811d6/jaakko-kemppainen-EPG6z0iNG5M-unsplash.jpg","details":{"size":503341,"image":{"width":2000,"height":1125}},"fileName":"jaakko-kemppainen-EPG6z0iNG5M-unsplash.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor kehittää opintohallinnon Sisu-tietojärjestelmää yhdessä opiskelun ja opetuksen palveluita korkeakouluille tarjoavan Funidatan kanssa. 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Me kartoitamme tekoälyn sovelluskohteet tehokkaasti ja rakennamme malleista valmiit tuotteet. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6IMKZh2y8erek8LfALQz3P","type":"Entry","createdAt":"2020-11-11T06:53:12.936Z","updatedAt":"2020-12-21T08:25:47.769Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Datan varastointi ja hallinta","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Datan asianmukaisella varastoinnilla ja hallinnalla mahdollistetaan analytiikan, tiedolla johtamisen ja muiden dataan pohjautuvien palveluiden saumaton kehittäminen sekä hyödyntäminen. Me tarjoamme datan hallintaan ja varastointiin räätälöityjä ratkaisuja, joiden avulla kehitystyö on suoraviivaista. Ratkaisut ovat kustannustehokkaita ja niitä ohjaavat aina tietoturva, toimintavarmuus sekä skaalautuvuus organisaation tarpeisiin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2zNC67HdO7loGBkCFSLTgk","type":"Entry","createdAt":"2020-12-09T07:33:49.356Z","updatedAt":"2020-12-14T14:32:40.852Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contactBlock"}},"locale":"fi-FI"},"fields":{"title":"Kysy meiltä lisää","additionalInfo":["phone number","email"],"people":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6LCYDgXGe75zxb2BEb9Mp3","type":"Entry","createdAt":"2020-12-08T09:46:11.310Z","updatedAt":"2020-12-17T21:54:04.673Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Samuli Visuri","jobTitle":"Managing director, Analytiikkapalvelut","email":"samuli.visuri@nitor.com","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/samuli-visuri/"},"content":[{"data":{},"marks":[],"value":"Samuli Visuri","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitor Insightin toimitusjohtaja, joka työssään auttaa yrityksiä löytämään liiketoimintahyötyjä datan avulla. Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. Nitor Insight tarjoaa tutkimus- ja konsultointipalveluita datan, tekoälyn ja koneoppimisen hyödyntämisessä.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2ezVsrZfIaOggjXWq56qMy","type":"Asset","createdAt":"2020-11-27T17:22:24.531Z","updatedAt":"2020-11-27T17:22:24.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Samuli Visuri profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2ezVsrZfIaOggjXWq56qMy/f6b0a87fc8bfc8e22b192c793adc1a04/Samuli_Visuri_profile_blue_cropped.jpg","details":{"size":1787811,"image":{"width":2000,"height":2000}},"fileName":"Samuli_Visuri_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1zz3jysm45N7BDTO2fAzhZ","type":"Entry","createdAt":"2020-12-17T16:36:01.798Z","updatedAt":"2020-12-17T16:36:01.798Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Analytics articles highlight","title":"Lue lisää","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. There were two motivations for moving forward with multiple applications: on the one hand, we wanted to quickly create more value where it was possible; and on the other hand, we wanted to lay out clarified directions for Finnair’s operational analytics by exploring the application space and validating our ideas.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"The suite of applications developed was adopted to daily operational use smoothly, which was supported by training sessions for the end users as well as an on-going gathering of feedback. Sharing information about the tools for the organization and quickly incorporating improvement suggestions to the models enabled the inclusion of key people in the development efforts and fast extraction of value from the tools. This resulted in increased customer satisfaction as well as significant cost savings at Finnair. In conclusion, the five-step data science process described in this blog post has proven to be a valuable guideline as Finnair’s operational analytics area continues to evolve.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2dQLj8osKori0q3pY8NTmn","type":"Entry","createdAt":"2020-10-28T20:52:06.201Z","updatedAt":"2021-01-17T10:28:58.223Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Analytiikka","slug":"Analytiikka"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"providing-business-value-with-data-science-at-finnair-the-five-step-model","publishDate":"2020-11-23","showRelatedArticles":true}}]}}],"metaDescription":"Valjasta datalähtöinen päätöksenteko osaksi liiketoimintasi arkea. 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Lähde liikkeelle nopeasti arvoa tuottavista asioista ja yksinkertaista ongelmia oppiviksi matemaattisiksi malleiksi. Järjestä data niin, että löydät vastaukset liiketoiminnan johtamiseen ja kehittämiseen. 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Palvelumme avulla löydät nopeasti yrityksesi liiketoiminnan kannalta kriittisen tiedon ja sen kertomat faktat. Osoitamme datan käytön hyödyt nopeasti ja ilman kalliita teknologiainvestointeja. Koko organisaatiota palveleva  prosessi on helppoa suunnitella, kun kaikki ymmärtävät saavutettavat hyödyt.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5fnCtE1n3J6l3hrfcIwKb6","type":"Entry","createdAt":"2020-11-11T06:51:22.374Z","updatedAt":"2020-12-21T08:24:48.500Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Liiketoiminnan optimointi","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Liiketoiminnassa on pohjimmiltaan kyse tulevaisuuden vaihtoehtojen näkemisestä ja strategioista, joilla mahdollisuudet muuttuvat onnistumisiksi – kestäväksi digitaaliseksi kehitykseksi. Datajohtoisessa toiminnassa ei ole kyse siitä, mitä hienoja algoritmeja osataan käyttää vaan siitä, miten liiketoiminnan oleelliset kysymykset yksinkertaistetaan matemaattisiksi malleiksi. Se voittaa, joka löytää oikean abstraktion liiketoiminnan oleellisesta kysymyksestä, ja vieläpä niin, että kysymykseen saadaan vastaus.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"60V2KyzLyECDfQbUZjN0wl","type":"Entry","createdAt":"2020-11-11T06:52:15.070Z","updatedAt":"2020-12-21T08:25:16.135Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Koneoppiminen ja tekoäly","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tekoäly ja koneoppiminen ovat hyviä esimerkiksi riskiarvioissa ja asiakasprofiloinnissa. Niiden avulla ratkotaan tehokkaasti luokitteluongelmia ja löydetään säännönmukaisuuksia datamassoista. Me kartoitamme tekoälyn sovelluskohteet tehokkaasti ja rakennamme malleista valmiit tuotteet. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"references":[]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6IMKZh2y8erek8LfALQz3P","type":"Entry","createdAt":"2020-11-11T06:53:12.936Z","updatedAt":"2020-12-21T08:25:47.769Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"expertiseBlock"}},"locale":"fi-FI"},"fields":{"title":"Datan varastointi ja hallinta","paragraph":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Datan asianmukaisella varastoinnilla ja hallinnalla mahdollistetaan analytiikan, tiedolla johtamisen ja muiden dataan pohjautuvien palveluiden saumaton kehittäminen sekä hyödyntäminen. Me tarjoamme datan hallintaan ja varastointiin räätälöityjä ratkaisuja, joiden avulla kehitystyö on suoraviivaista. Ratkaisut ovat kustannustehokkaita ja niitä ohjaavat aina tietoturva, toimintavarmuus sekä skaalautuvuus organisaation tarpeisiin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2zNC67HdO7loGBkCFSLTgk","type":"Entry","createdAt":"2020-12-09T07:33:49.356Z","updatedAt":"2020-12-14T14:32:40.852Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contactBlock"}},"locale":"fi-FI"},"fields":{"title":"Kysy meiltä lisää","additionalInfo":["phone number","email"],"people":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6LCYDgXGe75zxb2BEb9Mp3","type":"Entry","createdAt":"2020-12-08T09:46:11.310Z","updatedAt":"2020-12-17T21:54:04.673Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Samuli Visuri","jobTitle":"Managing director, Analytiikkapalvelut","email":"samuli.visuri@nitor.com","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/samuli-visuri/"},"content":[{"data":{},"marks":[],"value":"Samuli Visuri","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitor Insightin toimitusjohtaja, joka työssään auttaa yrityksiä löytämään liiketoimintahyötyjä datan avulla. Samulilla on laaja kokemus analytiikan käytöstä useissa suomalaisissa pörssiyhtiöissä. Nitor Insight tarjoaa tutkimus- ja konsultointipalveluita datan, tekoälyn ja koneoppimisen hyödyntämisessä.\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2ezVsrZfIaOggjXWq56qMy","type":"Asset","createdAt":"2020-11-27T17:22:24.531Z","updatedAt":"2020-11-27T17:22:24.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Samuli Visuri profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2ezVsrZfIaOggjXWq56qMy/f6b0a87fc8bfc8e22b192c793adc1a04/Samuli_Visuri_profile_blue_cropped.jpg","details":{"size":1787811,"image":{"width":2000,"height":2000}},"fileName":"Samuli_Visuri_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1zz3jysm45N7BDTO2fAzhZ","type":"Entry","createdAt":"2020-12-17T16:36:01.798Z","updatedAt":"2020-12-17T16:36:01.798Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"highlight"}},"locale":"fi-FI"},"fields":{"name":"Analytics articles highlight","title":"Lue lisää","articles":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42YMVYO76Jx4qNct4V86V1","type":"Entry","createdAt":"2020-11-27T17:30:46.555Z","updatedAt":"2020-12-09T08:54:30.831Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["en","fi"],"title":"Providing Business Value with Data Science at Finnair: The Five-Step Model","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VYijgbOjloAoQfD3OWxgL","type":"Asset","createdAt":"2020-11-27T15:39:00.761Z","updatedAt":"2020-11-27T16:26:38.909Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"FIN_Airbus_A330_high_Resolution_jpg_79.jpg","description":"Photo: Finnair, 3D Aviation / Ole Wind Andersen","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VYijgbOjloAoQfD3OWxgL/db6912fc523018fbebccb72a8531f55d/FIN_Airbus_A330_high_Resolution_jpg_79.jpg","details":{"size":926226,"image":{"width":1985,"height":1197}},"fileName":"FIN Airbus A330 high Resolution jpg_79.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We had the opportunity of improving Finnair's Operational Analytics efforts with Data Science. In this blog post, we'll walk you through the five key steps we took to ensure the best possible outcome.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Airline operations are complex. Keeping flights in schedule, rerouting passengers who missed their connections, and in general, reacting to unexpected events are just some problems Operations Controllers must deal with, while considering factors such as weather conditions, travel restrictions, and crew availability. In managing operations, airlines make numerous decisions every day, the outcomes of which may depend on each other and which can have ripple effects on many flights. For example, delaying a flight to wait for connecting passengers may cause the aircraft to arrive late on its return flight, possibly leading to other passengers missing their connecting flights.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Such effects depend on many factors, such as the passenger makeup of all affected flights, which makes it difficult to weigh their importance in decision making. Consequently, coarse, heuristic models have traditionally been applied, which can simplify the problem but also suffer from biases, leading to suboptimal decisions. In today's competitive market, in order for airlines to provide the best quality of service, it's increasingly important to take full advantage of their data assets in operational decision making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Recently, we had an opportunity to do Data Science work with Finnair, focusing on their Operational Analytics efforts. Our work resulted in mathematical models and software tools, the use of which significantly improved customer experience, improved workflows in the Operations Control Center, and resulted in remarkable cost savings. In this blog post, we describe the five main steps that contributed to the success of our journey with Finnair.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"1. Identifying the Problem","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Working at an airline of Finnair's scale is, for a Data Scientist, like a dream come true: the data is plentiful and well organized, and there are seemingly endless optimization problems to solve. Of course, as for any mature industry, many of the fundamental problems are already solved. Thus, when we started our work, the first questions were: what problems we can solve, and what problems should we solve utilizing the customer's data assets to create as much value as possible, in terms of both financial and customer success.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting a project, our goal as consultants is to understand the challenges the customer is facing. Thus, it's natural to begin by workshopping with the customer's domain experts. In this phase, focus is the key: real-life situations always consist of many interacting variables, and the amount of details can be daunting. Filtering out irrelevant characteristics of the problem and striving to simplify a possible solution will pay off in the form of better results, faster.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When we entered Finnair, a high-level list of important business problems had already been collected in internal workshops. Together, we prioritized this list and considered potential solutions in more detail. We quickly identified that the most useful starting point would be a mathematical model of the passengers' journeys end-to-end, to replace less accurate, higher-level indicators that were used previously. This would allow us to paint a clearer picture of upcoming and ongoing flights, leading to easier and more informed decision-making.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"2. Getting the First Version Out","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After choosing the first problem to tackle, we set out to build a Minimum Viable Product (MVP). In software, an MVP is an application with as few features as possible to satisfy users.The goal is that after release, new features will be added in response to feedback from users. By contrast, in a Data Science product, an MVP can also involve including simplifying assumptions in a model. The idea is that it's easier to engage stakeholders in a feedback loop when they can interact with the results and validate them against their own domain knowledge. The model can then be made more complex in response to feedback, if it turns out to be inadequate.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"When starting to work on the MVP, a lot of subtle technical and data-related aspects need to be clarified with the customer. Typical questions addressed in this phase include, for instance, what are the right data sources to be used when solving the problem, and how the varying data sources need to be combined, cleaned and pre-processed for further modeling efforts. Diving into the data, formulating and validating assumptions of the models, and fleshing out initial solution designs makes it clear if the planned approach will work. From the customer’s point of view, this phase validates that the link between domain knowledge and the data is correctly interpreted and verifies that results produced by the model seem reasonable. Often, this phase also produces secondary business value as it can, for example, reveal deficiencies in data quality and clarify some aspects of existing business processes.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our work with Finnair, there was a great deal of domain knowledge to digest in the first few weeks in particular. Luckily, we were able to work closely together with their helpful and extremely knowledgeable staff, and we managed to have an MVP, a Python application periodically running the model and an R Shiny visualization, running in two months.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"3. Gathering Feedback and Iterative Development of the Model","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the MVP was running, we started gathering feedback from the customer domain experts and stakeholders. From this feedback, it became clear where further development efforts should be concentrated.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Some key insights from this process were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"For users to be engaged and provide feedback, the user experience needs to be smooth, and there needs to be a clear feedback channel.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"In order for expert users to trust a model, they need transparency over what goes in and what comes out.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"While iterative development continues after this initial MVP stage, the initial iteration is crucial as it improves the application holistically and makes it more robust for the next phase. For instance, with Finnair, the iterative development led into leaving out some irrelevant features in the user interfaces of the applications while at the same time including other features that were initially not seen important. End users also spotted several exceptional cases that were not handled correctly by the initial models, which led to improving them further.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"4. Evolution into a “Production-Ready” Application","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"After the application was iterated on and validated through initial feedback, it started to be ready for wider adoption. By following good software design practices from the beginning, transitioning from the MVP into a production application was seamless. To achieve this, some key points we followed were:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portability: in Python, for example, using virtual environments or containers ensures that the code works when deployed in different environments (e.g. moving from development to staging).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maintainability: writing modular code makes it easy to make modifications and switch out dependencies when required; following best practices of software version control helps keep track of changes and is useful in debugging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Performance: in data-intensive applications, designing code to be performant from the start helps keep the development feedback loop fast. In near-real-time applications like ours, it is also crucial to ensure that adding complexity to models doesn't degrade performance significantly. Luckily, Data Science-oriented software libraries like Pandas are written with performance in mind, so it's often enough to follow best practices.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer's needs: it is important to select tools that the customer is invested in; common reporting tools for results, and programming languages that are commonly used in the organization (e.g., with Finnair, it was deemed better to transition to a reporting tool widely used in the organization for presenting results instead of the initial custom tools developed).","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Monitoring and security have to be considered thoroughly.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"In our project, we were in the \"production ready\" stage in about five months, which is when it was introduced to a larger group of users. At this stage, we dropped the custom dashboard built in the MVP, and delivered results in Finnair's internal Business Intelligence environment; this had two main benefits:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"it was already familiar to the users, so adoption was frictionless, and ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"managing user access became trivial. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"ordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"All in all, the transition to a wider user base was surprisingly smooth, although the amount of feedback naturally increased remarkably. Thus, we introduced some custom forms for collecting and storing feedback, which significantly improved the feedback loop.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"5. A Suite of Further Applications","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"At this point, we had a mathematical model of the core business. While still being iteratively developed, it was mature enough to yield more accurate insight than previous solutions. Having selected the initial problem carefully, we knew that the core model created opportunities for a suite of other tools and optimization processes to further improve the efficiency of business operations. Thus, together with Finnair, we planned several new MVPs that would build on this model. 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Parhaimmillaan myös tapa johtaa muuttuu ketteryyden seurauksena.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"heading-2","content":[{"nodeType":"text","value":"Tutkimustuloksia\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuvassa 1 on yhdistettynä vastaukset kolmeen kysymykseeen “Kuinka paljon hyötyä SAFe-, LESS- tai Spotify-mallista on ollut yrityksellesi?” jaoteltuna siten, että ylimpänä on SAFen (96 vastausta), keskellä LeSSin (8 vastausta), ja alimpana Spotify-mallin (13 vastausta) vastaukset.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"h613FsOKx1RfGA7tvZdAH1","type":"Asset","createdAt":"2020-11-27T17:00:51.406Z","updatedAt":"2020-12-09T11:38:12.006Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 1: Kuinka paljon hyötyä SAFe-, LESS- tai Spotify-mallista on ollut yrityksellesi","description":"Kaavio, SAFe, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/h613FsOKx1RfGA7tvZdAH1/2a88bce859019a1354268a8981faff20/Maaritin_blogi_kuva1.png","details":{"size":47214,"image":{"width":654,"height":435}},"fileName":"Maaritin_blogi_kuva1.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 1. SAFen (ylin), LESSin (keskellä) ja Spotify-mallin (alinna) koettu hyödyllisyys yrityksille. Pallo kertoo vastausten keskiarvon ja vaaleampi kenttä sen ympärillä kertoo jakauman.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Spotify-mallilla raportoitiin olleen vaatimattomia hyötyjä. Osin tämän arveltiin johtuvan siitä, että mallin käyttö oli vasta alussa – mutta tämä ei kuitenkaan koskenut kaikkia vastaajia.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Spotify-mallin käyttöönoton ongelmiin saatiin seuraavat yksittäiset vastaukset:","marks":[],"data":{}}],"data":{}},{"nodeType":"unordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Johto","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"”Häröily”, koska malli ei kerro miten tehdä","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Yhtenäisen tekemisen puuttuminen","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"”Hypetys”","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Ylhäältä alas viety muutos","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Epäsynkronoitu muutos","marks":[],"data":{}}],"data":{}}],"data":{}},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Muutos on vasta alkamassa.","marks":[],"data":{}}],"data":{}}],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"LeSS-käyttäjiä oli vastaajista vähiten, vain 12 kappaletta. Tästä syystä tuloksia ei ole tässä analysoitu laajemmin.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"SAFe-käyttäjiä pyydettiin nimeämään, mitkä ovat olleet mallin käyttöönoton kolme suurinta etua. Tähän avoimeen kysymykseen vastasi 47 SAFe-käyttäjää 111:stä. Kaikki SAFe-käyttäjät eivät vastanneet kaikkiin kysymyksiin, siksi eri kysymyksiin saamamme vastausmäärät vaihtelivat. Analysoimme avoimet vastaukset ja ryhmittelimme samankaltaiset vastaukset yhteen.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuvassa 2 on esitetty kaikki ne edut, jotka saivat vähintään kolme mainintaa. Puolet vastaajista nimesi hyödyksi läpinäkyvyyden. Seuraavaksi yleisimmät hyödyt olivat yhteistyö ja tekemisen rytmi. Neljäntenä ja viidentenä tuli SAFe-koulutusmateriaalissa mainittuja hyötyjä: tekemisen nopeutuminen ja jatkuva parantaminen.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"taL0B78Ll8CdP0uEa9TkG7","type":"Asset","createdAt":"2020-11-27T17:02:25.392Z","updatedAt":"2020-12-09T11:40:04.048Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 2: SAFen käyttöönoton koetut suurimmat edut.","description":"Kaavio, SAFe, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/taL0B78Ll8CdP0uEa9TkG7/fe6f1c1b64b9e3024df6e1c7ea8c99f7/Maaritin_blogi_kuva2.png","details":{"size":63034,"image":{"width":862,"height":356}},"fileName":"Maaritin_blogi_kuva2.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 2. SAFen käyttöönoton koetut suurimmat edut. Luku kertoo, kuinka monta kertaa vastaajat nimesivät kyseisen hyödyn.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kysyimme myös avoimen kysymyksen SAFen käyttöönoton suurimmista ongelmista, mihin saimme vastauksia 51 vastaajalta. Kuva 2 esittää kaikki vastaajien nimeämät ongelmat – myös ne, joihin saatiin vain yksittäinen vastaus. Ylivoimaiseksi ykköseksi nimettiin vanhat toimintatavat, vanha ”mindset” ja vanha kulttuuri. Seuraavaksi eniten mainintoja saivat se, ettei mallia ole otettu oikealla tavalla käyttöön tai sovitettu riittävästi vastaajan omaan organisaatioon tai että mallia ei käytetä vielä riittävän sujuvasti.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4erSEz5T2nXJqNDxrzvAO6","type":"Asset","createdAt":"2020-11-27T17:02:24.104Z","updatedAt":"2020-12-09T11:42:52.537Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"locale":"fi-FI"},"fields":{"title":"Kuva 3: SAFen käyttöönoton suurimmat ongelmat. ","description":"Kaavio, SAFe, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4erSEz5T2nXJqNDxrzvAO6/5bd0f5a7a368d9bbc21dc061f44d5cdf/Maaritin_blogi_kuva3.png","details":{"size":70629,"image":{"width":862,"height":356}},"fileName":"Maaritin_blogi_kuva3.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 3. SAFen käyttöönoton suurimmat ongelmat. Luku kertoo, kuinka monta kertaa vastaajat nimesivät kyseisen ongelman.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Suurin osa kyselyn vastaajista käytti ketteriä menetelmiä joko koko yrityksen tai liiketoimintayksikkönsä laajuudelta (kuva 4). Vaikka SAFe pyrkii olemaan nimenomaan koko yrityksen toimintamalli, ei vastaajien joukossa ollut juurikaan eroja SAFe-käyttäjien ja muiden vastaajien kesken. Toisaalta yksikään LeSS-vastaaja ei vastannut käyttävänsä menetelmää koko yrityksen laajuudelta.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"37ia8aQ8yDdTNOFmfVPSe3","type":"Asset","createdAt":"2020-11-27T17:00:48.114Z","updatedAt":"2020-12-09T11:45:30.779Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 4: Kuinka laajasti yrityksenne käyttää ketteriä menetelmiä?","description":"Kaavio, SAFe, agile, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/37ia8aQ8yDdTNOFmfVPSe3/b881e1d85ebf7f15ed9a55b4ba013f1a/Maaritin_blogi_kuva4.png","details":{"size":67153,"image":{"width":862,"height":314}},"fileName":"Maaritin_blogi_kuva4.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 4. ”Kuinka laajasti yrityksenne käyttää ketteriä menetelmiä?”\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kysymykseen siitä, mitä erityisiä (agile-)mittareita yritys seuraa, vastasi 42 henkilöä. Heistä 70 % oli SAFe-käyttäjiä (29 kpl). SAFe-käyttäjien ylivoimaisesti eniten käyttämä mittari oli Featureiden läpimenoaika tai läpimenoaika yleisesti (25 vastaajaa). Useita mittareita kertoi seuraavansa 12 SAFe-käyttäjää. Kolme vastaajaa mittasi asiakkaalle tuotettua arvoa.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Perinteisempiä mittareita, kuten toimintopisteitä, mittasi kaksi asiakasta, ja kustannuksia vain yksi. Pelkästään tiimitason mittareita eli taskin läpimenoaikaa raportoi seuraavansa kaksi. Muita mainittuja mittareita olivat esimerkiksi nettosuositteluindeksi NPS, henkilöstötyytyväisyys, sekä virheisiin ja testiautomaatioon liittyvät mittarit. SAFen suosittelema Program Predictability Measure mainittiin vain kerran.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"SAFen käyttöönotossa eniten apua on ollut koulutuksista, osaavista konsulteista, johdon antamasta tuesta sekä sisäisen kehittämisen tiimistä (kuva 5). Tähän kysymykseen saimme vastauksia 52 henkilöltä. Kuvassa on esitetty kaikki ne käytännöt, jotka mainittiin useammin kuin kerran.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-asset-block","content":[],"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"VliP51lIKuTv8CHNlQCY6","type":"Asset","createdAt":"2020-11-27T16:56:34.103Z","updatedAt":"2020-12-09T11:48:06.919Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Kuva 5: Millaisista asioista on ollut SAFe-käyttöönotossa (muutoksessa) eniten apua?","description":"Kaavio, SAFe, agile, tutkimus","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/VliP51lIKuTv8CHNlQCY6/b71bbb6cfe98f7e9c710e4e3ab32ea75/Maaritin_blogi_kuva5.png","details":{"size":73755,"image":{"width":600,"height":370}},"fileName":"Maaritin_blogi_kuva5.png","contentType":"image/png"}}}}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kuva 5. ”Millaisista asioista on ollut SAFe-käyttöönotossa (muutoksessa) eniten apua?”\n","marks":[],"data":{}}],"data":{}},{"nodeType":"heading-2","content":[{"nodeType":"text","value":"Johtopäätöksiä\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kyselymme tulosten perusteella osa vastaajien yrityksistä on ottanut SAFen aidosti käyttöön sekä saanut sillä niin nopeutta kuin läpinäkyvyyttäkin (ks. kuva 2). Osalla sen sijaan on kipupiste siinä, toimitaanko vanhassa vai uudessa mallissa (kuva 3). Kun yrityksen johto tuodaan strategisesti mukaan SAFe-käyttöönottoon, muutoksesta tulee tavoitteellisempi ja kokonaisvaltaisempi, mikä näkyy esimerkiksi läpimenoaikojen mittaamisella ja muutoksen toteuttamisessa läpi koko yrityksen. Näin tavoiteltavia etuja (kuva 2) voidaan tietoisesti priorisoida ja toisaalta tunnettuja ongelmia (kuva 3) välttää ennakoivasti.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tutkimustulokset on julkaistu 25.5.2019 XP2019-konferensissa Montrealissa (Large-Scale Agile workshop).","marks":[],"data":{}}],"data":{}}]},"authors":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3N3HedbHD3XfWajHOBjIKL","type":"Entry","createdAt":"2020-12-08T07:10:29.056Z","updatedAt":"2020-12-17T22:11:03.572Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Maarit Laanti","jobTitle":"Johtaja, Valmennus, SAFe Fellow","email":"maarit.laanti@nitor.com","phoneNumber":"+358 40 5308056","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/mlaanti/"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Maarit Laanti","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitorin päävalmentaja ja tehnyt väitöskirjansa laajamittaisesta ketteryydestä. SAFe Fellow Maarit on yksi SAFe-menetelmän kontribuuttoreista sekä myös sertifioitu SAFe -menetelmän kouluttajien kouluttaja, ensimmäinen laatuaan Suomessa.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4XCQgLeEAu8jPziqTl80aE","type":"Asset","createdAt":"2020-11-27T17:23:07.517Z","updatedAt":"2020-11-27T17:23:07.517Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Maarit Laanti profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4XCQgLeEAu8jPziqTl80aE/9d11123e31fd19cff97c67569dfdd632/Maarit_Laanti_profile_blue_cropped.jpg","details":{"size":1956959,"image":{"width":1999,"height":2000}},"fileName":"Maarit_Laanti_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6ibUTJBrlcSrTM4JftTnPF","type":"Entry","createdAt":"2020-09-29T20:55:45.997Z","updatedAt":"2020-10-28T20:50:57.948Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ketteryys","slug":"ketteryys"}}],"slug":"skaalatun-ketteryyden-malli-safe-tuonut-lapinakyvyytta-mutta-onko-johto-mukana-muutoksessa","publishDate":"2019-05-27","showRelatedArticles":true}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6uVA3z8f02EkoawkOiqro1","type":"Entry","createdAt":"2020-12-11T07:02:00.395Z","updatedAt":"2020-12-11T07:02:00.395Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Skaalatun ketteryyden pioneeri Maarit Laanti on nimitetty SAFe Fellow’ksi","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"YPfpI7So8hb85lpUYrXqr5","type":"Asset","createdAt":"2020-11-27T16:55:46.247Z","updatedAt":"2020-12-11T06:59:39.066Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Maarit Laanti on blue background pointing with a finger smiling","description":"people, maarit","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/YPfpI7So8hb85lpUYrXqr5/cef9ed9ba1ce3e6ee8c8ec6dbc431803/Laanti_Maarit_you_transform.png","details":{"size":866917,"image":{"width":1134,"height":641}},"fileName":"Laanti_Maarit_you_transform.png","contentType":"image/png"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Maarit Laanti on Pohjoismaiden ensimmäinen SAFe Fellow. Arvonimi on korkea-arvoisin tunnustus, joka voidaan myöntää kontribuutiosta SAFe-raamin kehittämiseen ja poikkeuksellisesta kyvystä toteuttaa skaalatun ketteryyden transformaatioita yrityksissä.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorin Maarit Laanti on vastaanottanut SAFe Fellow -arvonimen ensimmäisenä Pohjoismaissa. Amerikkalaisen, globaalisti toimivan Scaled Agile Inc:n myöntämä nimitys on yhteisön korkea-arvoisin tunnustus, jonka on saanut vain parikymmentä ihmistä. SAFe eli Scaled Agile framework on maailman johtavin menetelmä organisaation ketteryyden kehittämiseksi.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Tapasin fil. tri. Maarit Laannin työskennellessäni Nokialle. Vuonna 2016 saimme kouluttaa yli 140 Nokian johtajaa tuolloin vasta orastavien Lean- ja ketterien menetelmien hallintaan. Tuo koulutus johti Leading SAFe -koulutuksen syntymiseen. Maarit kuului ensimmäisiin intohimoisiin SAFe-mallin puolestapuhujiin sekä ketterän portfolion hallinnan ajatusjohtajiin. Maarit on henkilökohtaisesti kouluttanut yli 2000 ihmistä SAFeen. Hän on tuottelias kirjoittaja sekä korkealle arvostettu kollegoidensa parissa, ja on kontribuoinut SAFe-yhteisössä merkittävästi. Olemme ilahtuneita toivottaessamme hänet lämpimästi tervetulleeksi SAFe Fellow -yhteisöön”, SAFen perustaja ja Scan Agilen johtava metodologian kehittäjä ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Dean Leffingwell","nodeType":"text"},{"data":{},"marks":[],"value":" sanoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Scaled Agile Inc. tarjoaa sertifioituja koulutuksia globaalin partneriverkostonsa kautta yrityksille. SAFe-kurssin käyneitä on maailman 110:ssä maassa tällä hetkellä noin 500 000. SAFe on yritysten eniten käyttämä tapa organisoida tuote-ja palvelukehitystä ketterästi ja leanisti.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”SAFen käyttäjiä löytyy jokaiselta teollisuuden alalta aina kyberturvallisuudesta ja satelliiteista moottoreihin ja autojen valmistukseen unohtamatta perinteisempiä ohjelmistoteollisuuden aloja kuten pankki-, vakuutus ja tietoliikennetekniikkaa”, ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Maarit Laanti","nodeType":"text"},{"data":{},"marks":[],"value":" kertoo, “yritykset investoivat SAFeen parantaakseen tuottavuuttaan, läpimenoaikoja, laatua ja henkilökunnan motivaatiota”.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Maaritin ansioihin kuuluvat myös ","nodeType":"text"},{"data":{"uri":"https://www.scaledagileframework.com/original-whitepaper-lean-agile-financial-planning-with-safe/"},"content":[{"data":{},"marks":[],"value":"Lean Agile Budjetoinnin kontribuutio SAFe 3.0 raamiin","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" ja maailman ensimmäinen väitöskirja ketterien menetelmien soveltuvuudesta ja käytöstä koko yrityksen laajuudelta. Maarit on pitänyt lukuisia esityksiä ketteristä menetelmistä ja myös kirjoittanut uusia ajatuksia sisältäviä blogeja. Seuraavan kerran voit nähdä Maaritin puhuvan ","nodeType":"text"},{"data":{"uri":"https://europeansafesummit20iframe.azurewebsites.net/SessionDetail.aspx?id=658980"},"content":[{"data":{},"marks":[],"value":"uudesta tavasta tehdä arvovirta-analyysiä","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" ","nodeType":"text"},{"data":{"uri":"https://europe.safesummit.com/"},"content":[{"data":{},"marks":[],"value":"Euroopan SAFe Summitissa","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", tai tavata hänet track chairinä ","nodeType":"text"},{"data":{"uri":"https://www.scan-agile.org/"},"content":[{"data":{},"marks":[],"value":"Scan Agile","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" - tai ","nodeType":"text"},{"data":{"uri":"https://www.agilealliance.org/xp2020/"},"content":[{"data":{},"marks":[],"value":"XP-konferenssissa","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":", jotka kaikki tapahtuvat tänä vuonna poikkeuksellisesti verkossa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Maaritin ajatuksia SAFen oikeasta soveltamisesta voit löytää myös Em Cambell-Prettyn kirjasta ”","nodeType":"text"},{"data":{"uri":"https://www.amazon.com/ART-Avoiding-Train-Wreck-Practical-ebook/dp/B07Y1DRR86"},"content":[{"data":{},"marks":[],"value":"The ART of Avoiding Train Wreck","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"”, tai ","nodeType":"text"},{"data":{"uri":"https://www.researchgate.net/profile/Laanti_Maarit"},"content":[{"data":{},"marks":[],"value":"uudemmista tutkimuspapereista","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Erityisesti sydäntäni lähellä on suomen kieli. Olenkin saanut olla mukana kehittämässä alan suomenkielistä sanastoa ja suomentamassa SAFe-raamia. Suomi olikin ensimmäinen ja vielä harvinaisin kieli 11 muun ","nodeType":"text"},{"data":{"uri":"https://www.scaledagileframework.com/wp-content/uploads/2020/01/SAFe5Glossary-Finnish.pdf"},"content":[{"data":{},"marks":[],"value":"SAFe-sanaston käännöksen","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" joukossa”, Maarit kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tänä vuonna Maarit on nimetty myös 100 naisen joukkoon, jotka ovat maailmassa eniten auttaneet edistämään ketterien ja Lean-menetelmien käyttöä, Lean In Agile for Women by Women - LIA100. 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Nyt kun kokemusta on ehtinyt kertyä jo runsaasti, päätimme laittaa jakoon parhaimmat opit ja asiakkaiden kokemukset online-koulutuksista.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Kuva: ","nodeType":"text"},{"data":{"uri":"https://unsplash.com/@kaitlynbaker?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText"},"content":[{"data":{},"marks":[],"value":"Kaitlyn Baker","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on ","nodeType":"text"},{"data":{"uri":"https://unsplash.com/?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText"},"content":[{"data":{},"marks":[],"value":"Unsplash","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://unsplash.com/?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText"},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"Vuonna 2010 purkautui Islannissa Eyjafjallajökull-niminen tulivuori. Koko Eurooppa peittyi savuun, ja viikkoihin emme pystyneet lentämään lentokoneilla. Tuolloin olin töissä Nokialla ja ketteröitin Mobile Phones-yksikköä tittelillä Agile Process Frame – minulla oli siis vastuullani koko organisaation prosessiraami.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Olin itse purkauksen aikaan Suomessa, mutta lukuisia kollegoitani sattui silloin olemaan työmatkalla Saksassa. Jälkeenpäin he kertoivat, miten heti purkauksen tapahduttua olivat päättäneet lähteä seuraavalla mahdollisella yhteydellä takaisin Suomeen. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Moni heistä tuli kiittämään minua ketterän ajattelutavan opettamisesta organisaatiossa ja kertomaan, että ilman tätä oppia he todennäköisesti olisivat jääneet viikoiksi jumiin sinne, missä sillä hetkellä sattuivat olemaan. Nyt he muodostivat tiimejä, vuokrasivat yhdessä autoja, ottivat ensimmäisen junan ja matkustivat ensimmäisen inkrementin kotia kohti ja lähtivät rohkeasti matkaan uskoen, että seuraavassa kaupungissa löytyy joku jatkoyhteys.\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nämä kertomukset ketterän ajattelutavan soveltamisesta omassa arkielämässä ovat olleet inspiraationa ja kannustuksena itselleni koronavirusepidemian puhjetessa. Koulutusliiketoimintamme oli pitkälti rakennettu luokkahuonekoulutusten varaan. Vaikka olimme selvitelleet erilaisia etäkoulutusmahdollisuuksia, olimme silti vakuuttuneita siitä, että pienissä ryhmissä tapahtuva oppiminen ja samassa tilassa tapahtuva intensiivinen työskentely oli paras tapa opettaa ja oppia uusia asioita.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Murroksessa ketteryys mitataan","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Kun alkoi näyttää siltä, että koronavirus ei pysähdy Kiinaan, aloimme yhdessä miettimään sen vaikutuksia meihin. Ensimmäisenä ajatuksena itselleni oli kiitollisuus siitä, että jo seitsemän vuoden ajan olimme saaneet auttaa asiakkaita ketterimmiksi – ketterät yritykset kun pystyvät selviämään muutoksista paremmin kuin ei-ketterät yritykset. Seuraavaksi aloimme miettimään, miten voisimme tukea asiakkaitamme tällä matkalla vielä paremmin, olosuhteista riippumatta.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Onneksi oli tiimi! Nopeasti keräsimme kokemuksemme etänä tapahtuneista koulutuksista: mikä niissä oli ollut toimivaa ja mikä toimimatonta. Lisäksi selvitimme ja testasimme lukuisia työkaluja sekä järjestelmiä, joilla saisimme liiketoimintamme siirrettyä digitaaliseen muotoon. Luokkahuonekoulutusten alustaksi valitsimme Zoomin*, koska siinä oli mahdollisuus jakaa osallistujat pienryhmiin. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Luokkahuonekoulutuksissa yksi yleisesti käyttämämme tekniikka on pöytäkunnittain tapahtuvat pienryhmäkeskustelut, jotka antavat mahdollisuuden reflektoida juuri läpikäytyjä asioita ja omaksua muilta uusia näkökulmia opittuun. Nyt meille on kertynyt näistä Zoomin breakout-huoneista jo runsaasti kokemusta. Viime koulutuksessa erään osallistujan mielestä niissä käyty keskustelu oman yrityksen ketterien menetelmien nykytilasta oli koulutuksen parasta antia!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Verkossa on mahdollisuus käyttää joustavasti sellaisiakin työkaluja, joiden käyttö luokkahuoneessa ei ole niin itsestään selvää. Yksi tällainen käyttämämme työkalu on Mentimeter. Olemme käyttäneet tätä alun perinkin opettajille tehtyä työkalua luokan pikaisen pulssin mittaamiseen: mitkä tavoitteet kurssissa koetaan tärkeimmiksi – tai miten osallistujat arvioivat tämänhetkistä organisaation tilannetta. Näistä saa nopeasti ja tasapuolisesti tilastollista dataa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Luokkahuonekoulutuksissa yleinen vitsien aihe on ollut, että ”eniten tästä hyötyy näiden post-it-lappujen valmistajat”. Eipä hyödy enää! Verkkokoulutusten myötä olemme siirtyneet käyttämään sähköisiä muistilappuja. Erään tällaisen session jälkeen yksi coacheistamme totesi olevansa yllättynyt siitä, miten tasa-arvoisesti online-koulutukset mahdollistavat erilaisten näkökulmien huomioon ottamisen perinteiseen seinätyöskentelyyn verrattuna.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Joustavat verkkokoulutukset myös asiakkaiden mieleen","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Asiakkailta saatu palaute online-koulutuksistamme on ollut yllättävän positiivista. Monet osallistujat kokevat tilanteen isoksi mahdollisuudeksi: nyt kerrankin on kalenterissa aikaa koulutuksille! Lisäksi verkkopohjaiset koulutukset ovat yllättävästi ratkaisseet vanhan luokkahuonekoulutuksia vaivanneen ongelman: online-koulutukset kun ovat ilman vaivaa vietävissä maakuntiin asti. Viime koulutuksessamme olikin useampia henkilöitä osallistumassa ympäri Suomea, taisipa joku osallistujista lähettää videokuvaa Lapista asti!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Isoilla murroksilla on tapana muuttaa toimintatapoja pysyvästi. Kun luovutaan ajatuksesta, että online-koulutukset ovat vain yksisuuntaista luennointia, ja otetaan käyttöön yhteiset keskustelut sekä kaikkien osallistujien kuunteleminen, on uuden tavan edut kiistattomat. Näin tavoitamme tasa-arvoisesti myös maakuntien osallistujat. Yllättäen emme ole vain opettamassa, vaan itsekin oppimassa uutta ja parempaa tapaa opettaa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"P.S. Lukioikäinen tyttäreni antoi aiheeseen kommentiksi ”ihan normi”. Kouluissa on totuttu jo sähköisiin oppikirjoihin, Wilman kautta annettuihin ryhmätöihin, itsenäiseen opiskeluun ja jopa sähköisesti tehtyihin ylioppilaskirjoituksiin.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"Asiakkaana olen jo pitkään kaivannut etänä tehtäviä koulutuksia. Kuitenkaan varsinkin ketteriin menetelmiin liittyvää koulusta ei juurikaan ole ollut saatavilla. Koulutuksissa kun painotetaan läsnäoloa ja sen myötä saavutettavan yhteistyön merkitystä.","nodeType":"text"},{"data":{},"marks":[],"value":"\n\n","nodeType":"text"},{"data":{},"marks":[{"type":"italic"}],"value":"Nyt muuttuneen tilanteen myötä olemme päässeet kokeilemaan etäkoulutuksia, ja kokemus ainakin omasta mielestäni on ollut todella positiivinen! Asiat tulee käytyä läpi samalla tavoin kuin luokkahuoneessa, tällä kertaa vain videon välityksellä. Ryhmätyöt on onnistuttu fasilitoimaan hyvin uusien työkalujen avulla, eivätkä työkalutkaan ole aiheuttanut ongelmia, koska varsinkin opiskelijoille ne ovat olleet hyvin yksinkertaisia käyttää.\n\nAikaa ei kulu siirtymisiin ja siksi koulutukset on pystytty pilkkomaan pienempiin osiin, mikä helpottaa tarvittavan ajan varaamista kalenterista – on helpompi löytää vapaata aikaa parille tunnille koko päivän sijasta.\n\nAinoa, mitä olen luokkahuonekoulutuksista jäänyt kaipaamaan, on tutustuminen muihin kurssilaisiin väliaikojen kahvitaukokeskustelujen kautta. Ryhmätöissä toki pääsee tutustumaan, mutta niissä keskitytään helpommin itse asiaan, jolloin muista asioista ajatustenvaihtoa ei ehdi käymään. Mutta ehkäpä tämäkin ratkaistaan, kun opimme paremmin hyödyntämään etäyhteyksiä :)\n\nSari Hildén, Head of Transformation and Development, Posti","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"blockquote"},{"data":{},"content":[{"data":{},"marks":[],"value":"Kerromme mielellämme lisää online-koulutuksistamme virtuaalisissa tapaamisissa! Laita meille viestiä ","nodeType":"text"},{"data":{"uri":"mailto:courses@nitor.com"},"content":[{"data":{},"marks":[],"value":"courses@nitor.com","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" tapaamisen sopimiseksi!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"*Olemme tutkineet online-koulutuksissa käyttämäämme zoom-työkalua koskevia tietoturvauhkia, ja olemme pyrkineet minimoimaan erilaisilla toimenpiteillä mahdolliset riskit.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3N3HedbHD3XfWajHOBjIKL","type":"Entry","createdAt":"2020-12-08T07:10:29.056Z","updatedAt":"2020-12-17T22:11:03.572Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Maarit Laanti","jobTitle":"Johtaja, Valmennus, SAFe Fellow","email":"maarit.laanti@nitor.com","phoneNumber":"+358 40 5308056","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/mlaanti/"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Maarit Laanti","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitorin päävalmentaja ja tehnyt väitöskirjansa laajamittaisesta ketteryydestä. SAFe Fellow Maarit on yksi SAFe-menetelmän kontribuuttoreista sekä myös sertifioitu SAFe -menetelmän kouluttajien kouluttaja, ensimmäinen laatuaan Suomessa.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4XCQgLeEAu8jPziqTl80aE","type":"Asset","createdAt":"2020-11-27T17:23:07.517Z","updatedAt":"2020-11-27T17:23:07.517Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Maarit Laanti profile blue cropped","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4XCQgLeEAu8jPziqTl80aE/9d11123e31fd19cff97c67569dfdd632/Maarit_Laanti_profile_blue_cropped.jpg","details":{"size":1956959,"image":{"width":1999,"height":2000}},"fileName":"Maarit_Laanti_profile_blue_cropped.jpg","contentType":"image/jpeg"}}}}}],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6ibUTJBrlcSrTM4JftTnPF","type":"Entry","createdAt":"2020-09-29T20:55:45.997Z","updatedAt":"2020-10-28T20:50:57.948Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ketteryys","slug":"ketteryys"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}}],"slug":"luokkahuoneista-koteihin-nain-kaansimme-koulutukset-verkkoon","publishDate":"2020-04-02","showRelatedArticles":true}}]}}],"metaDescription":"Kestävä digitaalinen muutos alkaa sinusta. 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Vuonna 2020 rekrytoimme ja perehdytimme useimmat uudet nitorilaiset täysin etänä. Tässäkin haasteessa oli avuksi arvomme: ketteryys, pragmaattisuus ja yhtenäisyys. Lue Okon kokemuksista uutena nitorilaisena pandemian vuonna 2020.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Työpaikan vaihto on usein kuormittavaa. On kartoitettava itseään kiinnostavat yritykset, laitettava CV kuntoon ja kirjoitettava hakemuksia. Rekrytointiin kuuluu myös tyypillisesti useita haastatteluja, joskus tehtäviä ja jopa psykologisia testejä.\n\nPandemian myötä työpaikan vaihtamiseen on tullut uusia epävarmuustekijöitä. Kannattaako nyt vaihtaa? Mitkä yritykset menestyvät, mitkä vähentävät työntekijöitään? Jos aloitan uudessa työssä etänä, pääsenkö yrityksen kulttuuriin aidosti sisään?\n\nNäistä kysymyksistä huolimatta päätin kevään 2020 poikkeusoloissa lähestyä Nitoria ja laittaa hakemuksen Fullstack Developerin tehtävään. Olenkin Nitorin ensimmäinen työntekijä, jonka rekrytointi ja perehdytys on toteutettu täysin etänä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Rekryvaihe","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Pääsin Nitorin kanssa helposti juttelemaan. Kevyt vapaamuotoinen hakemus riitti yhteyden avaamiseen ja siihen vastattiin pian. Kaikki haastattelut ja lopulta myös työtarjouksen esittely hoidettiin videon välityksellä etäyhteyksin. Oman kodin rauhassa työhaastattelut olivat oikeastaan helpompia hoitaa verrattuna siihen, että olisi pitänyt matkustaa kesken päivän tapaamiseen. Kättelyt jäivät tällä kertaa väliin, kun solmimme työsopimukseni sähköisellä allekirjoituksella pari viikkoa hakemuksestani.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Jos luonnehtisin Nitorin rekrytointiprosessia yhdellä sanalla, se olisi ","nodeType":"text"},{"data":{},"marks":[{"type":"italic"}],"value":"keskusteleva","nodeType":"text"},{"data":{},"marks":[],"value":".\nNitorilla henkilökohtaisia keskusteluja painotetaan hakemusvaiheessa ja kaikkiin kysymyksiini vastattiin. Keskusteluiden kautta pyrittiin selvittämään osaamistani ja tapaani työskennellä konsulttina. Työkokemukselleni annettiin arvoa, eikä formaaleja testejä tai harjoitustehtäviä minulla ollut ollenkaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ensiaskeleet uudessa työssä","nodeType":"text"}],"nodeType":"heading-2"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"rkLXzh2yB9HQZOtqPLWnJ","type":"Asset","createdAt":"2020-12-29T04:32:41.826Z","updatedAt":"2020-12-29T04:32:41.826Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Opening day, Slack","description":"Okko Ojala, slack","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/rkLXzh2yB9HQZOtqPLWnJ/b23842d306ff2786c5acdc73e520d9a2/slack.png","details":{"size":115270,"image":{"width":778,"height":474}},"fileName":"slack.png","contentType":"image/png"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"\nTyösopimuksen allekirjoituksen jälkeen sain ohjeen tehdä toiveideni mukaisen ostoslistan tulevista työvälineistäni. Lähetti toi kaikki laitteet kotiovelleni ensimmäistä työpäivää edeltävällä viikolla. Olin valmis aloittamaan ensimmäisen työpäiväni – kotoa. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ensimmäisinä päivinä viiden henkilön tiimi perehdytti minua Nitorin käytäntöihin videoyhteyden kautta. Nitorilla ei ole juurikaan tiukkoja ohjeistuksia ja vielä vähemmän sääntöjä (kuulemma kattoterassilta ei saa kiivetä kiinteistön katolle, eikä Nitorin kylpytakissa saa mennä Mummotunneliin), niinpä perehdytys keskittyi Nitorin kulttuuriin, arvoihin ja tapoihin. Moneen kysymykseeni vastaus oli lähes systemaattisesti: “voit itse päättää sen mukaan, mikä on Nitorin ja itsesi edun mukaista”. \n\nJo perehdytyksessä huomasin, että voin itse vaikuttaa yhteisiin asioihimme. Minua kehotettiin tuomaan omat havaintoni, kysymykseni ja saamani vastaukset osaksi sisäisessä wikissä olevaa perehdytyssisältöä. Päivitinkin kaikille avoimia kirjallisia perehdytysmateriaaleja samalla kun suoritin niitä, jotta seuraavalla aloittajalla olisi ajankohtaisin tieto käsillä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Työyhteisöön kuuluminen etänä","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ensimmäisestä päivästä tähän päivään asti olen ollut osa Nitorin työyhteisöä ja yhteydessä nitorilaisiin pääasiassa virtuaalisten yhteisöjemme ja digitaalisten viestimien kautta. Näin olen muun muassa osallistunut yrityksen strategiaa määrittelevään vuotuiseen Crystal Ball -sessioon sekä sisäisiin Lightning Talks ja Frontend Forum -esityksiin. Vaikka olen jo ollut mukana Nitorin kevät- ja joulujuhlassakin (molemmissa mieltäni erityisesti lämmitti Suomen eturivin artistien livestriimatut keikat), seitsemän kuukauden aikana olen tavannut vain kourallisen muita nitorilaisia kasvotusten. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tästä huolimatta koen, että olen kotiutunut Nitorille. Olen myös saanut tunnustusta nitorilaisilta, joista suurinta osaa en ole koskaan tavannut kasvotusten. Nitor Recognition on lämminhenkinen bonus, jota kuka tahansa nitorilainen saa ehdottaa työkaverilleen hyvästä työstä. Sain Nitor Recognitionin jo ensimmäisellä viikolla! Joulukuussa minut valittiiin työsuojeluvaltuutetuksi henkilöstön äänestyksessä, joten varmaankin olen sulautunut hyvin porukkaan myös muiden nitorilaisten mielestä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vinkkejä etänä uudessa työssä aloittavalle","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Uuteen työpaikkaan perehtyminen etänä vaatii ponnisteluja, koska etätyössä yhteyttä toisiin joutuu aktiivisesti pitämään yllä. Alla omat vinkkini tähän: ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Pidä etäkokouksissa kamera päällä. Muiden on helpompi tutustua sinuun ja hekin pitävät kameraa todennäköisemmin päällä. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Avaa kahden- tai kolmenkeskisiä videopuheluita matalalla kynnyksellä, kun on tarve tehtävien läpikäynnille, katselmoinnille tai tarvitsette ratkaisujen pallottelua. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Parikoodaus tai katselmoinnit onnistuvat helposti jakamalla ruudun. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Ole tavoitettavissa online-kanavissa ja merkitse statukseesi, jos olet poissa. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Musiikki yhdistää. Jaa linkkejä tai soita musiikkia, kun odottelette muiden tulevan videotapaamiseen. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Käytä huumoria etätöissäkin.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[],"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}}],"slug":"nitorille-pandemian-aikana","showRelatedArticles":false,"blocks":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"UoHGMWywL2qRncKnrhlK1","type":"Entry","createdAt":"2020-09-29T14:27:02.586Z","updatedAt":"2020-12-17T22:52:54.167Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"cta"}},"locale":"fi-FI"},"fields":{"name":"Jobs CTA","title":"Lisää kysymyksiä? ","paragraph":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Laita viesti People Ops spesialistillemme Janne Järviselle. Hän vastaa sinua askarruttaviin kysymyksiin. Emme rekrytoi massoja, vaan yksilö kerrallaan. Niinpä jokainen rekrytointiprosessimme on myös yksilöllinen. Haluamme, että voit mutkattomasti tutustua Nitoriin ja löydät itsellesi oikean paikan.","marks":[],"data":{}}],"data":{}}]},"image":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"1WvfXwcqpRImAVXWlYhXYc","type":"Asset","createdAt":"2020-09-29T11:12:12.093Z","updatedAt":"2020-12-17T17:08:02.096Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":3,"locale":"fi-FI"},"fields":{"title":"People","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/1WvfXwcqpRImAVXWlYhXYc/833e656ade9a7a93ac57a6c74eb4b015/Janne-J__rvinen_1_1.png","details":{"size":1599643,"image":{"width":1725,"height":1725}},"fileName":"Janne-Järvinen 1_1.png","contentType":"image/png"}}},"actions":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"7pR0BNgu3LRXCB3xd39fz4","type":"Entry","createdAt":"2020-12-12T14:57:10.681Z","updatedAt":"2020-12-12T14:57:10.681Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"button"}},"locale":"fi-FI"},"fields":{"name":"Mail to Jobs","text":"Ota meihin yhteyttä","externalUrl":"mailto:jobs@nitor.com"}}],"alignment":"right"}}]}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"wxppuvI1eHtlbDQggPmyc3","type":"Entry","createdAt":"2020-12-08T14:12:54.736Z","updatedAt":"2020-12-08T14:12:54.736Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Abban tahdissa Euroopan parhaiden työpaikkojen joukkoon","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"DbeIeIBYgKJ99pR8YHjFz6","type":"Asset","createdAt":"2020-11-27T17:00:55.024Z","updatedAt":"2020-11-27T17:00:55.024Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor-GPTW-2019-5.jpg","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/DbeIeIBYgKJ99pR8YHjFz6/5999b06b206d320efdb89a49f9c3636c/Nitor-GPTW-2019-5.jpg","details":{"size":199878,"image":{"width":1152,"height":648}},"fileName":"Nitor-GPTW-2019-5.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Digitaalinen insinööritoimisto Nitor on jälleen yksi Euroopan parhaista työpaikoista. Euroopan Great Place to Work -tutkimuksen tulokset julkistettiin Nobel-juhlistakin tunnetun Tukholman kaupungintalon salissa pidetyssä palkintogaalassa. Nitor sijoittui omassa sarjassaan kolmanneksi ollen siten parhaiten sijoittunut suomalaisyritys. Tänä vuonna mukana oli ennätysmäärä yrityksiä Suomesta.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor sai tunnustuksensa vauhdikkaassa palkintogaalassa, jossa oli euroviisumainen tunnelma aina räväkästä popbändistä eri maiden liehuviin lippuihin. Vuonna 2007 perustettu Digitaalinen insinööritoimisto osallistui Great Place to Work -organisaation järjestämään tutkimukseen viidettä kertaa. Nitor on valittu Suomen parhaaksi työpaikaksi nyt kaksi kertaa peräkkäin vuosina 2018–2019. Kestävän digitaalisen kehityksen asialla oleva ohjelmistoyritys on myös sijoittunut Euroopan parhaiden työpaikkojen joukkoon jokaisella kerralla.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Jo yritystä perustettaessa päätimme pitää mahdollisimman hyvää huolta työntekijöistämme ja asiakkaistamme. Menestyksemme perustuu yksinkertaisuudessaan tämän periaatteen luomaan hyvän kehään: työntekijöillämme on puitteet kehittyä ja asiakkaamme saavat parasta mahdollista palvelua. Valinta yhdeksi Euroopan parhaista työpaikoista lämmittää erityisen paljon nyt, kun laajenemme kansainvälisesti”, toimitusjohtaja Matti Vilmi kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6a9L62UehDS93CzbkuBgI7","type":"Asset","createdAt":"2020-11-27T16:57:16.671Z","updatedAt":"2020-11-27T16:57:16.671Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_2.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/6a9L62UehDS93CzbkuBgI7/9ccdaf3417bf444b2ea16e1cd3a1a77d/Nitor_GPTW_2019_2.JPG","details":{"size":306953,"image":{"width":1600,"height":1200}},"fileName":"Nitor_GPTW_2019_2.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor toimii jo nyt useammassa maassa vieden esimerkiksi ketterien menetelmien koulutusta ja toimintakulttuuria suuryrityksiin ympäri Eurooppaa. Yritys avasi toimiston Tukholmaan puolitoista vuotta sitten ja kasvattaa uusien asiakkuuksien myötä jalansijaansa Ruotsissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Palveluillemme on kysyntää lahden molemmin puolin, mutta haluamme kasvaa vain sitä tahtia, kun onnistumme löytämään parhaita mahdollisia työntekijöitä. Uskon, että Nitorin arvot – yhtenäisyys, ketteryys, tehokkuus, pragmaattisuus ja intohimo – resonoivat digitaalisten palveluiden parissa toimivien kesken kaikkialla. Digitaaliselle insinöörille ei ole yhdentekevää, millaisessa kulttuurissa ja seurassa työtään tekee,” Vilmi kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"xs3gzeXdgyo6Ndcu2Av2z5","type":"Asset","createdAt":"2020-11-27T16:57:13.576Z","updatedAt":"2020-11-27T16:57:13.576Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_4.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/xs3gzeXdgyo6Ndcu2Av2z5/859814a0b488b61f98c99d26354dc69e/Nitor_GPTW_2019_4.JPG","details":{"size":239797,"image":{"width":1600,"height":1200}},"fileName":"Nitor_GPTW_2019_4.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Hierarkian sijaan Nitor tähtää yrityskulttuurissaan avoimuuteen ja itseohjautuvuuteen. Ketterää henkilöstöjohtamista sekä toteutetaan että koulutetaan muille. Nitorin valmentajat auttavat yrityksiä ketterän toimintakulttuurin luomisessa järjestämällä esimerkiksi koulutuksia, joiden avulla organisaatiot voivat toimia tehokkaammin nopeissa muutostilanteissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorissa ei ole perinteistä keskijohtoa, vaan jokaisella työntekijällä on tukenaan tasavertainen Kamu, oma valmentaja, jonka kanssa voi luottamuksellisesti keskustella henkilökohtaisista tavoitteistaan tai huolistaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"th31tW2Zhd6M03wCR1SlE3","type":"Asset","createdAt":"2020-11-27T16:56:56.881Z","updatedAt":"2020-11-27T16:56:56.881Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_3.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/th31tW2Zhd6M03wCR1SlE3/c99dba3df6334af5ae734e35dded3b53/Nitor_GPTW_2019_3.JPG","details":{"size":1480888,"image":{"width":3024,"height":4032}},"fileName":"Nitor_GPTW_2019_3.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vuonna 2018 Nitorin liikevaihto kasvoi edellisvuodesta 18,2 % yltäen 25 miljoonaan euroon. Kuluneen vuoden aikana Nitor on laajentanut palveluitaan esimerkiksi tekoälyn ja yritysarkkitehtuurin alueilla ostamalla ATK Helsinki -yrityksen ja käynnistämällä uuden Nitor Insight -liiketoiminnan. Myös kysyntä palvelumuotoilulle, käyttökokemuksen suunnittelulle ja mobiilipalveluiden kehittämiselle on jatkanut kasvuaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Me suhtaudumme intohimoisesti työhömme ja ammattitaitoomme, ja siksi haluamme myös tarjota parhaat mahdolliset puitteet ja tiimin työn tekemiseen”, Matti Vilmi summaa.","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"cuBmsmBPEr5omz6Y9f9PM2","type":"Asset","createdAt":"2020-11-27T16:55:26.441Z","updatedAt":"2020-11-27T16:55:26.441Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW.gif","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/cuBmsmBPEr5omz6Y9f9PM2/bc45a11a669392ecb37d85bd68e684b4/Nitor_GPTW.gif","details":{"size":1979152,"image":{"width":600,"height":600}},"fileName":"Nitor_GPTW.gif","contentType":"image/gif"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tietoa Great Place to Work 2019 -tutkimuksesta ","nodeType":"text"},{"data":{"uri":"https://www.greatplacetowork.fi/blogit/euroopan-parhaat-tyopaikat-2019"},"content":[{"data":{},"marks":[],"value":"https://www.greatplacetowork.fi/blogit/euroopan-parhaat-tyopaikat-2019","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"LISÄTIETOA","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"Matti Vilmi, Nitor","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"},{"data":{},"marks":[],"value":"\nPuh: +358 45 120 4747","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"},{"data":{},"marks":[],"value":"\nE-mail: matti.vilmi@nitor.com","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"abban-tahdissa-euroopan-parhaiden-tyopaikkojen-joukkoon","publishDate":"2019-06-06"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"3tN4whJIAPMr4md0DC6ZrQ","type":"Entry","createdAt":"2020-12-03T11:28:13.901Z","updatedAt":"2020-12-19T18:08:36.613Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"article"}},"locale":"fi-FI"},"fields":{"lang":["fi","en"],"title":"Joulupukin pikku digi-insinööriapulaiset","mainImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"2TfQIVSjXe6qSAg3cZ2asv","type":"Asset","createdAt":"2020-12-03T11:19:19.499Z","updatedAt":"2020-12-08T12:28:48.539Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":2,"locale":"fi-FI"},"fields":{"title":"Hand on keyboard with Jouluntekijä bracelet","description":"Posti, jouluntekijä","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/2TfQIVSjXe6qSAg3cZ2asv/f8443dd47ddcbea53537c855de1bb29e/Arton_blogi_joulupukin_pikkuapulaiset.jpg","details":{"size":47176,"image":{"width":1140,"height":641}},"fileName":"Arton_blogi_joulupukin_pikkuapulaiset.jpg","contentType":"image/jpeg"}}},"lead":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Posti on yksi Nitorin tärkeimmistä asiakkaista. Nitor on palvellut Postia perustamisestaan eli vuodesta 2007 lähtien. Postilla voikin tavata varsin monta digitaalista insinööriä varmistamassa, että joulutervehdykset ja paketit (myös ne pehmeät!) löytävät ajoissa vastaanottajille tänäkin jouluna.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Verkkokauppojen joulusesonki käynnistyi jälleen marraskuun lopun Black Friday -tarjouksista. Joulukauden aikana Postin lajittelukeskusten kautta kulkee yli miljoona pakettia viikossa. Verkko-ostosten suosio on kasvanut vuosi vuodelta ja koronaepidemia on entisestään lisännyt etäostosten tekoa. Pakettien lisäksi Posti toimittaa tänäkin jouluna lähes 30 miljoonaa joulukorttia.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Joulusesonki tuo työtä Postin työntekijöiden lisäksi myös tietojärjestelmille, sillä asiakkaat seuraavat ahkerasti pakettien kulkua Postin sähköisten palvelukanavien kautta. Postin sisäisetkin palvelut käyvät täydellä teholla lukiessaan automaattisesti joulukorttien osoitetietoja ja ohjatessaan lähetyksiä niiden vastaanottajille.\n \nPosti varautuu joulusesonkiin ja sen aiheuttamaan kuormaan hyvissä ajoin pitkin vuotta ja Postin IT-osastolla ensimmäiset piparit ilmestyvätkin tarjolle jo pian kesälomien loputtua. Järjestelmien ruuhkahuippuja hallitaan muun muassa käyttämällä moderneja pilvipalveluja ja monet Postin sähköisistä palveluista tuotetaankin Microsoft Azure tai Amazon Web Services -ympäristöissä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Pilvipalveluiden avulla järjestelmien kapasiteettia saadaan helposti kasvatettua silloin kun sitä tarvitaan. Palvelinkapasiteettia ei enää tarvitse mitoittaa joulun huippusesonkia varten, vaan se kasvaa ja laskee automaattisesti tarpeen mukaan. 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Dockerin avulla sovellukset ja palvelut voidaan paketoida alustariippumattomiksi konteiksi. Kontti tarjoaa sovellukselle muuttumattoman ajoympäristön, joka voidaan siirtää kehittäjän koneelta pilveen pyörimään ilman, että sen sisällä pyörivä sovellus huomaa eroa. Kontit ovat kuin pieniä ja helposti liikuteltavia virtuaalipalvelimia.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Liikuteltavuuden lisäksi kontit ovat usein myös muuttumattomia. Sovelluksen kehittyessä julkaistaan päivitys uutena kontin versiona, vanhan jäädessä ennalleen. Pilvipalvelu huolehtii siitä, että uusi versio korvaa kaikki vanhat käynnissä olevat kontit ilman käyttökatkoa. 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Pakettiautomaatteihin mahtuu kerrallaan vain rajattu määrä paketteja, joten noudathan tilaamasi lähetyksen mahdollisimman nopeasti. Näin myös naapurisi saa pakettinsa mahdollisimman lähelle kotiaan. 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Uudistettu sovellus julkaistiin toukokuussa 2020 iOS- ja Android-käyttöliittymille.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tukholman seudun liikennehallinto Trafikförvaltningen vastaa päivittäin noin miljoonan ihmisen bussi-, metro-, juna- ja lauttaliikenteestä sekä vanhusten liikkumispalveluista. SL-sovellus on yksi Suur-Tukholman liikenteen tärkeimmistä digitaalisista kanavista, ja se mahdollistaa myös kontaktittoman asiakaspalvelun ja vähentää fyysisten matkalippujen käyttöä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"4uloveUYnH6mLqvx2tAlDQ","type":"Asset","createdAt":"2021-02-22T09:03:55.342Z","updatedAt":"2021-02-22T09:03:55.342Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"SL UI screenshots","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/4uloveUYnH6mLqvx2tAlDQ/d2b6086d5cb3bcf611b9c81032405a86/SL-inline.png","details":{"size":932605,"image":{"width":3000,"height":2000}},"fileName":"SL-inline.png","contentType":"image/png"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Sovellus sujuvoittaa julkista liikennettä ja auttaa saavuttamaan tärkeitä kestävän kehityksen tavoitteita koko Tukholman alueella. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Liikennelautakunnan kehitys- ja digitalisaatio-osasto perustettiin vuonna 2018, ja sen tavoitteena on rakentaa ja ylläpitää digitaalisia palveluja organisaation sisällä ketteriä menetelmiä hyödyntäen. Nitor on yksi näistä multisourcing- eli monitoimittajamalliin kuuluvista ketteristä tiimeistä. Sovelluskehitystiimi koostuu tuotteen omistajasta, Scrum Masterista, iOS- ja Android-puolen teknisistä johtajista, UX Lead -pääsuunnittelijasta sekä useista kehittäjistä, suunnittelijoista ja testaajista.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor on aiemmin ollut kehittämässä samanlaista sovellusta Helsingin seudun liikenteelle, joten pystyimme tarjoamaan asiantuntemustamme ja intohimoista asennettamme myös tähän projektiin.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”","nodeType":"text"},{"data":{},"marks":[{"type":"italic"}],"value":"Tässä projektissa meillä oli mahdollisuus vaikuttaa yhteiskuntaan. Sovelluksella on noin 900 000 käyttäjää, ja on hienoa, että se auttaa ihmisiä valitsemaan joukkoliikenteen omalla autolla liikkumisen sijaan. Olen ylpeä uudistetun sovelluksen saavutettavasta asiakaskokemuksesta","nodeType":"text"},{"data":{},"marks":[],"value":"”, kertoo Principal designer ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Björn Heselius","nodeType":"text"},{"data":{},"marks":[],"value":", joka on ollut mukana kehittämässä Nitorin liiketoimintaa Ruotsissa siitä lähtien, kun avasimme Tukholman toimistomme vuonna 2017.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Ketterä kehitystiimi keräsi jatkuvaa palautetta matkustajilta","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Suur-Tukholman liikenne halusi luoda luonnostaan käyttäjäystävällisen SL-sovelluksen ketterällä prosessilla. SL-sovelluksella on kaksi päätoimintoa: matkahaku ja joukkoliikennelippujen ostaminen. Näiden yksinkertaisten toimintojen käytön helpottamiseksi luotiin navigointi, jota sekä Tukholmassa asuvien että siellä vierailevien ihmisten on helppo käyttää.  ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tiimi työskenteli ketterällä tavalla ja keräsi palautetta jatkuvasti. Päätavoitteena oli yksinkertaistaa sovelluksen käyttökokemusta ja saada lipunostotoiminto mukautumaan asiakkaiden erilaisiin tarpeisiin.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”","nodeType":"text"},{"data":{},"marks":[{"type":"italic"}],"value":"Esitutkintavaiheessa suunnittelijat viettivät paljon aikaa Tukholman metrossa kysellen matkustajilta heidän kokemuksistaan. Tämän myötä poistimme useita vanhoja ominaisuuksia sovelluksen ensimmäisestä versiosta. Oli tärkeää aloittaa keskittymällä selkeästi tärkeimpiin toimintoihin eli matkahakuun ja lipunostoon sekä helppokäyttöisen sovellusratkaisun tarjoamiseen niille matkustajille, jotka käyttävät puhekäyttöliittymää graafisen käyttöliittymän sijaan","nodeType":"text"},{"data":{},"marks":[],"value":"”, Heselius kuvailee. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Kuten ketterässä projektissa on tapana, monet ajatukset hylättiin asiakkaiden kanssa käytyjen keskusteluiden myötä. Toisaalta monet ideat jäivät elämään. Lopulta tiimi kehitti toimivan ratkaisuprototyypin ja ryhtyi hiomaan sitä betavaihetta varten. 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Asiakaskuntamme kasvoi ja taloudellinen asemamme vahvistui entisestään. Myös tämä vuosi on lähtenyt liikkeelle kaikesta huolimatta hyvässä vauhdissa. Kestävälle digitaaliselle kehitykselle on tarvetta poikkeustilan kiihdyttäessä digitalisaatiota ja liikevaihtomme onkin kasvanut noin 20 % vauhdissa vuonna 2020“, Olli Auvinen sanoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Helsingissä ja Tukholmassa toimiva Nitor on viime vuosina laajentanut palveluvalikoimaansa. Digitaalisten palveluiden suunnittelun ja kehittämisen ohella yhä useampi sen asiakkaista hyödyntää tiedolla johtamisen, data-analytiikan sekä muutoskonsultoinnin palveluita liiketoiminnassaan. 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Euroopan Great Place to Work -tutkimuksen tulokset julkistettiin Nobel-juhlistakin tunnetun Tukholman kaupungintalon salissa pidetyssä palkintogaalassa. Nitor sijoittui omassa sarjassaan kolmanneksi ollen siten parhaiten sijoittunut suomalaisyritys. Tänä vuonna mukana oli ennätysmäärä yrityksiä Suomesta.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor sai tunnustuksensa vauhdikkaassa palkintogaalassa, jossa oli euroviisumainen tunnelma aina räväkästä popbändistä eri maiden liehuviin lippuihin. Vuonna 2007 perustettu Digitaalinen insinööritoimisto osallistui Great Place to Work -organisaation järjestämään tutkimukseen viidettä kertaa. Nitor on valittu Suomen parhaaksi työpaikaksi nyt kaksi kertaa peräkkäin vuosina 2018–2019. Kestävän digitaalisen kehityksen asialla oleva ohjelmistoyritys on myös sijoittunut Euroopan parhaiden työpaikkojen joukkoon jokaisella kerralla.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Jo yritystä perustettaessa päätimme pitää mahdollisimman hyvää huolta työntekijöistämme ja asiakkaistamme. Menestyksemme perustuu yksinkertaisuudessaan tämän periaatteen luomaan hyvän kehään: työntekijöillämme on puitteet kehittyä ja asiakkaamme saavat parasta mahdollista palvelua. Valinta yhdeksi Euroopan parhaista työpaikoista lämmittää erityisen paljon nyt, kun laajenemme kansainvälisesti”, toimitusjohtaja Matti Vilmi kertoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6a9L62UehDS93CzbkuBgI7","type":"Asset","createdAt":"2020-11-27T16:57:16.671Z","updatedAt":"2020-11-27T16:57:16.671Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_2.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/6a9L62UehDS93CzbkuBgI7/9ccdaf3417bf444b2ea16e1cd3a1a77d/Nitor_GPTW_2019_2.JPG","details":{"size":306953,"image":{"width":1600,"height":1200}},"fileName":"Nitor_GPTW_2019_2.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitor toimii jo nyt useammassa maassa vieden esimerkiksi ketterien menetelmien koulutusta ja toimintakulttuuria suuryrityksiin ympäri Eurooppaa. 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Ketterää henkilöstöjohtamista sekä toteutetaan että koulutetaan muille. Nitorin valmentajat auttavat yrityksiä ketterän toimintakulttuurin luomisessa järjestämällä esimerkiksi koulutuksia, joiden avulla organisaatiot voivat toimia tehokkaammin nopeissa muutostilanteissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorissa ei ole perinteistä keskijohtoa, vaan jokaisella työntekijällä on tukenaan tasavertainen Kamu, oma valmentaja, jonka kanssa voi luottamuksellisesti keskustella henkilökohtaisista tavoitteistaan tai huolistaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"th31tW2Zhd6M03wCR1SlE3","type":"Asset","createdAt":"2020-11-27T16:56:56.881Z","updatedAt":"2020-11-27T16:56:56.881Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW_2019_3.JPG","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/th31tW2Zhd6M03wCR1SlE3/c99dba3df6334af5ae734e35dded3b53/Nitor_GPTW_2019_3.JPG","details":{"size":1480888,"image":{"width":3024,"height":4032}},"fileName":"Nitor_GPTW_2019_3.JPG","contentType":"image/jpeg"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Vuonna 2018 Nitorin liikevaihto kasvoi edellisvuodesta 18,2 % yltäen 25 miljoonaan euroon. Kuluneen vuoden aikana Nitor on laajentanut palveluitaan esimerkiksi tekoälyn ja yritysarkkitehtuurin alueilla ostamalla ATK Helsinki -yrityksen ja käynnistämällä uuden Nitor Insight -liiketoiminnan. Myös kysyntä palvelumuotoilulle, käyttökokemuksen suunnittelulle ja mobiilipalveluiden kehittämiselle on jatkanut kasvuaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Me suhtaudumme intohimoisesti työhömme ja ammattitaitoomme, ja siksi haluamme myös tarjota parhaat mahdolliset puitteet ja tiimin työn tekemiseen”, Matti Vilmi summaa.","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"cuBmsmBPEr5omz6Y9f9PM2","type":"Asset","createdAt":"2020-11-27T16:55:26.441Z","updatedAt":"2020-11-27T16:55:26.441Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor_GPTW.gif","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/cuBmsmBPEr5omz6Y9f9PM2/bc45a11a669392ecb37d85bd68e684b4/Nitor_GPTW.gif","details":{"size":1979152,"image":{"width":600,"height":600}},"fileName":"Nitor_GPTW.gif","contentType":"image/gif"}}}},"content":[],"nodeType":"embedded-asset-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Tietoa Great Place to Work 2019 -tutkimuksesta ","nodeType":"text"},{"data":{"uri":"https://www.greatplacetowork.fi/blogit/euroopan-parhaat-tyopaikat-2019"},"content":[{"data":{},"marks":[],"value":"https://www.greatplacetowork.fi/blogit/euroopan-parhaat-tyopaikat-2019","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"LISÄTIETOA","nodeType":"text"}],"nodeType":"heading-3"},{"data":{},"content":[{"data":{},"marks":[],"value":"Matti Vilmi, Nitor","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"},{"data":{},"marks":[],"value":"\nPuh: +358 45 120 4747","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"},{"data":{},"marks":[],"value":"\nE-mail: matti.vilmi@nitor.com","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"abban-tahdissa-euroopan-parhaiden-tyopaikkojen-joukkoon","publishDate":"2019-06-06"}}},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"read more","nodeType":"text"}],"nodeType":"entry-hyperlink"},{"data":{},"marks":[{"type":"italic"}],"value":").","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"authors":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"6Iy0e0dmroDHpHn9AYcFAh","type":"Entry","createdAt":"2020-12-08T08:02:54.731Z","updatedAt":"2021-02-09T08:01:45.111Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"person"}},"locale":"fi-FI"},"fields":{"name":"Janne Järvinen","jobTitle":"People partner","email":"janne.jarvinen@nitor.com","phoneNumber":"+358 44 3465867","description":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"https://www.linkedin.com/in/janne-jarvinen/"},"content":[{"data":{},"marks":[{"type":"underline"}],"value":"Janne Järvinen","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" on Nitorin People operations specialist, jolla on taustaa sosiaalitieteissä. 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Edellinen toimitusjohtaja Matti Vilmi jatkaa yrityksessä Senior Advisor -roolissa, johon kuuluu Nitorin tulevan sukupolven johdon valmentaminen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Digitaalisen insinööritoimiston johdossa tapahtuu muutos, kun sen hallituksen puheenjohtaja ja yksi perustajista ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Olli Auvinen","nodeType":"text"},{"data":{},"marks":[],"value":" siirtyy toimitusjohtajaksi. Nitor on kasvanut viime vuosina vakaasti, ja sen liikevaihto oli noin 29 miljoonaa euroa vuonna 2019. Niin asiakas- kuin henkilöstötyytyväisyysmittauksissa menestynyt Nitor työllistää yli 200 digitaalista insinööriä Suomessa ja Ruotsissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"”Elämme poikkeuksellisia aikoja ja nyt, jos koskaan tekemämme kestävän digitaalisen kehityksen merkitys kasvaa. Nitor on 2020-luvulle tultaessa vahvempi ja monimuotoisempi kuin koskaan aiemmin. Olemme ylpeitä siitä, että olemme tärkeässä asemassa mukana varmistamassa digitaalisten palveluiden jatkuvuutta yhteiskunnassamme”, Olli Auvinen sanoo.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Olli Auvinen on yksi Nitorin perustajista ja toimi ennen toimitusjohtajaksi siirtymistä operatiivisena johtajana. Yrityksen perustamisesta lähtien Nitorin johtotehtävissä toimineella Olli Auvisella (DI, KTM) on yli 20 vuoden kokemus ohjelmistoalalta. Ennen Nitoria Auvinen työskenteli ohjelmistoyritys First Hopissa kansainvälisten teleoperaattoreiden kanssa ja ennen sitä Finnairilla asiantuntijatehtävissä.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Nitorin perustamisesta vuonna 2007 lähtien toimitusjohtajana toiminut ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Matti Vilmi","nodeType":"text"},{"data":{},"marks":[],"value":" jatkaa yrityksessä Senior Advisor -roolissa, johon kuuluu Nitorin tulevan sukupolven johdon valmentaminen. Hän on myös uuden toimitusjohtajan varahenkilö koronaviruksesta seuranneen poikkeustilanteen aikana.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Haluan kiittää digitaalisia insinöörejämme Nitorin huikeasta menestyksestä ja toivotan Ollille lämpimästi onnea uuteen tehtävään. Odotan innolla uuden roolini tuomia mahdollisuuksia Nitorin johtamisen ja kulttuurin kehittämisessä\", sanoo Matti Vilmi.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Helsingissä ja Tukholmassa toimiva Nitor on viime vuosina kehittänyt palveluitaan, ja ohjelmistokehityksen ohella yhä useampi asiakkaamme hyödyntää esimerkiksi Nitorin designin ja data-analytiikan palveluita liiketoiminnassaan. Nitor on investoinut myös kasvaneeseen asiakastarpeeseen laajentamalla jatkuvia palveluitaan ja käynnistämällä ympärivuorokautisen DevOps-palvelun. Verkkovalmennukselle ja -koulutuksille on myös kysyntää, kun organisaatioiden resilienssiä koetellaan poikkeusoloissa.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"“Murroksessa johtaminen, työkulttuuri ja liiketoiminnan kehitys hyötyvät resilientistä ajattelusta. Pystymme sen avulla varmistamaan asiakkaillemme ja työntekijöillemme parhaan mahdollisen tuen sekä varautumaan yllättäviinkin muutoksiin. 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Great Place to Work -tutkimukseen osallistui kaikkiaan 156 organisaatiota, joissa työskentelee noin 50 000 työntekijää. Neljättä kertaa tutkimukseen osallistunut Nitor kohotti sijoitustaan viime vuoden hopeasijasta. Nitor palkittiin viime vuonna Euroopan neljänneksi parhaana työpaikkana.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"text":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Nyt se on virallista, Nitor on Suomen paras työpaikka 2018! Vuonna 2007 perustettu Digitaalinen insinööritoimisto osallistui Great Place to Work -organisaation järjestämään Suomen parhaat työpaikat -tutkimukseen neljättä kertaa. Kestävän digitaalisen kehityksen asialla oleva ohjelmistoyritys on sijoittunut Suomen ja Euroopan parhaiden työpaikkojen joukkoon jokaisella kerralla.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"”Olemme erittäin ylpeitä tästä tunnustuksesta ja nousujohteisesta matkastamme Suomen parhaat työpaikat -tutkimuksessa. Elämme nyt Digitaalisen insinööritoimistomme kymmenvuotisen historian mielenkiintoisinta aikaa: liiketoimintamme on kasvanut merkittävästi, olemme saavuttaneet uusia markkinoita ja palvelumme ovat monimuotoisempia kuin koskaan. Taloudellista kehitystä tärkeämpää on kuitenkin työntekijöidemme tyytyväisyys, sillä juuri he ovat mahdollistaneet Nitorin menestyksen”, Nitorin toimitusjohtaja Matti Vilmi kertoo .","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Vuonna 2017 Nitorin liikevaihto kasvoi 49 % edellisvuodesta yltäen 21,1 miljoonaan euroon. Syksyllä 2017 yritys kansainvälistyi ja perusti maayhtiön Ruotsiin avaamalla toimiston Tukholmaan. Kuluneen vuoden aikana Nitor on myös laajentanut palveluitaan esimerkiksi datan, tekoälyn ja palvelumuotoilun alueilla. Vaikka kasvu jatkuu kaikilla mittareilla, kokeileva kulttuuri ja henkilöstön itseohjautuvuus ovat jatkossakin organisaation ytimessä.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Nitorilla työskentelee liki 120 Digitaalista insinööriä, kaikki alansa huippuammattilaisia. Joukkoon mahtuu niin koodareita, designereita, arkkitehteja kuin Lean-Agile -valmentajiakin. Hierarkian sijaan Nitor tähtää avoimuuteen ja tasavertaisuuteen, eikä talossa ole perinteisiä johtajia. Tukenaan jokaisella nitorilaisella on tasavertainen “Kamu”, jonka kanssa voi luottamuksellisesti keskustella henkilökohtaisista tavoitteistaan tai huolistaan. Myös kulttuuria kehitetään yhdessä: esimerkiksi Nitorin uudet toimitilat on pyritty suunnittelemaan kaikkien toiveita kuunnellen.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"“Uskomme osallistavaan johtamiseen: hierarkian sijaan Nitorilla kannustetaan avoimeen keskustelu- ja päätöksentekokulttuuriin. Meistä parhaat tulokset syntyvät hajauttamalla päätöksentekoa niille, joilla on paras asiantuntemus ja halu osallistua ”, Vilmi sanoo.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Kun työ koetaan mielekkääksi, osaaminen kehittyy ja yritys menestyy. Esimerkiksi joka toinen viikko järjestettävä DevDay toimii tilana kokeilla ja oppia uusia teknologioita tai käytäntöjä. Kukin nitorilainen voi myös käyttää 10 % työajastaan niin sanottuun laatuaikaan, kuten vaikkapa omien projektien edistämiseen tai opiskeluun.\n","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"“Kulttuuriimme kuuluu jatkuva kehittäminen. Tämä näkyy kaikessa tekemisessämme. On hienoa, miten aktiivisesti ihmiset ovat mukana yhteisten asioiden parantamisessa”, Nitorin toimitusjohtaja Matti Vilmi kertoo.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tietoa Great Place to Work 2018 -tutkimuksesta: ","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"http://www.greatplacetowork.fi/","marks":[],"data":{}}],"data":{"uri":"http://www.greatplacetowork.fi/"}},{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}}]},"tag":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"FPtImYhXr9wkGbep1ncLf","type":"Entry","createdAt":"2020-11-10T11:08:04.270Z","updatedAt":"2020-11-10T11:08:04.270Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Ihmiset","slug":"ihmiset"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"iY71G8CapJD5T1JhAK1hR","type":"Entry","createdAt":"2020-06-29T11:43:59.640Z","updatedAt":"2020-06-29T11:43:59.640Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Liiketoiminta","slug":"liiketoiminta"}},{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"5HTv9i74HOKm9TRD9m8GDu","type":"Entry","createdAt":"2020-06-29T11:44:04.874Z","updatedAt":"2020-06-29T11:44:04.874Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"tag"}},"locale":"fi-FI"},"fields":{"name":"Uutiset","slug":"uutiset"}}],"slug":"digitaalinen-insinooritoimisto-nitor-suomen-paras-tyopaikka","publishDate":"2018-02-16","showRelatedArticles":true}}]}}],"metaDescription":"Me nitorilaiset kirjoitamme yhdessä asiakkaidemme kanssa digitaalisia menestystarinoita. Rakennamme parempaa digitaalista maailmaa, jonka ratkaisut ja työyhteisöt ovat kestävällä pohjalla. Emme koodaa koneita, vaan ihmisiä varten. \n\nLuomme liiketoimintaa, joka elää maailman muutosten mukana. Siksi työmme kestää sekä nykyiset että tulevat haasteensa. Siksi se on kestävää digitaalista kehitystä.\n","metaImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42vSVq7pFLwsvQ8Zlluf56","type":"Asset","createdAt":"2020-12-18T00:04:15.163Z","updatedAt":"2020-12-18T00:04:15.163Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor meta image","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/42vSVq7pFLwsvQ8Zlluf56/69393645a7d8c12a7eac7ad6ed3b3dfb/Nitor-meta-img.jpg","details":{"size":211630,"image":{"width":3200,"height":1600}},"fileName":"Nitor-meta-img.jpg","contentType":"image/jpeg"}}}}}],"metaDescription":"Me, digitaaliset insinöörit, teemme digitaalista kehitystä, joka kestää nykyiset ja tulevat haasteensa. Rakennamme liiketoimintakriittisiä järjestelmiä niin, että ne palvelevat jatkuvasti muuttuvia digitaalisia tarpeita ja kulutustottumuksia. Muotoilemme teknologiaa palveluiksi yhä useamman käyttäjän ulottuville. Valmennamme asiakkaitamme ketteriksi, jotta voimme yhdessä vastata muuttuvan maailman tarpeisiin. Kanssamme asiakkaamme löytävät digitaaliset strategiat, joilla he valjastavat muutokset edukseen.","metaImage":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"w58q9wcmirx2"}},"id":"42vSVq7pFLwsvQ8Zlluf56","type":"Asset","createdAt":"2020-12-18T00:04:15.163Z","updatedAt":"2020-12-18T00:04:15.163Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":1,"locale":"fi-FI"},"fields":{"title":"Nitor meta image","file":{"url":"//images.ctfassets.net/w58q9wcmirx2/42vSVq7pFLwsvQ8Zlluf56/69393645a7d8c12a7eac7ad6ed3b3dfb/Nitor-meta-img.jpg","details":{"size":211630,"image":{"width":3200,"height":1600}},"fileName":"Nitor-meta-img.jpg","contentType":"image/jpeg"}}}}},"entryHrefsByLang":{"fi":"/fi","en":"/en"},"preview":false,"navLinks":{"fi":[{"id":"5G6ttfmltVyjxv3QxyOF6S","title":"Menestystarinat","href":"/fi/menestystarinat","children":[]},{"id":"2NbxJeNqvI2tug9g0IHy7r","title":"Palvelut","href":"/fi/palvelut","children":[{"id":"3DI0Y7QMOFkZvF9XkxmjnJ","title":"Teknologia","href":"/fi/palvelut/teknologia","children":[]},{"id":"5oG7TO60oYtk2BXcqwDeZE","title":"Muotoilu","href":"/fi/palvelut/muotoilu","children":[]},{"id":"2RpScjL9H9aLeJsoPoLZln","title":"Ketteryys","href":"/fi/palvelut/ketteryys","children":[]},{"id":"7McAxm5d8ekOvzLvyyh6YG","title":"Analytiikka","href":"/fi/palvelut/analytiikka","children":[]},{"id":"5aTtoeg1PZl3ba2GC3rYfB","title":"Strategia","href":"/fi/palvelut/strategia","children":[]}]},{"id":"5VoeJnMEiAhRPi57WLHTH3","title":"Koulutus","href":"/fi/koulutus","children":[]},{"id":"4h3qQhYIEdvjtRTTtacGaL","title":"Ihmiset","href":"/fi/ihmiset","children":[]},{"id":"3Nb7Xh6DFR7yA0WSBVdRsq","title":"Artikkelit","href":"/fi/artikkelit","children":[]},{"id":"4MPp9Tgm7cTFjVuDgc41os","title":"Yritys","href":"/fi/yritys","children":[]}],"en":[{"id":"5G6ttfmltVyjxv3QxyOF6S","title":"Success stories","href":"/en/success-stories","children":[]},{"id":"2NbxJeNqvI2tug9g0IHy7r","title":"Services","href":"/en/services","children":[{"id":"3DI0Y7QMOFkZvF9XkxmjnJ","title":"Technology","href":"/en/services/technology","children":[]},{"id":"5oG7TO60oYtk2BXcqwDeZE","title":"Design","href":"/en/services/design","children":[]},{"id":"2RpScjL9H9aLeJsoPoLZln","title":"Agile","href":"/en/services/agile","children":[]},{"id":"7McAxm5d8ekOvzLvyyh6YG","title":"Analytics","href":"/en/services/analytics","children":[]},{"id":"5aTtoeg1PZl3ba2GC3rYfB","title":"Strategy","href":"/en/services/strategy","children":[]}]},{"id":"5VoeJnMEiAhRPi57WLHTH3","title":"Training","href":"/en/training","children":[]},{"id":"4h3qQhYIEdvjtRTTtacGaL","title":"People","href":"/en/people","children":[]},{"id":"3Nb7Xh6DFR7yA0WSBVdRsq","title":"Articles","href":"/en/articles","children":[]},{"id":"4MPp9Tgm7cTFjVuDgc41os","title":"Company","href":"/en/company","children":[]}]}},"__N_SSG":true}